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Honda of New Rochelle
New Rochelle, NY
2,306 Reviews
Welcome to Honda of New Rochelle, a member of one of the largest Volume Honda Automotive Groups in the country. We thank you for visiting and for giving us an opportunity to help you.
Since Honda of New Rochelle opened its doors back in November 2002, we have been one of New York’s premier Honda Dealers. Our commitment to customer satisfaction has made us the #1 Volume Auto Dealer in Westchester, Bronx and Connecticut! Our Service and Parts Departments are proud multiple time winners of Honda’s Prestigious Customer Service Experience Award and has been a key factor to our growing success. We take pride in servicing our customers Before, During and After the sale.
Our professional sales staff is dedicated to making sure your experience is first class. Honda of New Rochelle is committed to a no pressure, high integrity sales approaches that will leave you completely satisfied.
YOUR TIME IS VALUABLE...Service your Honda using ONLY Honda Parts with Honda Certified Technicians. Visit our Honda Express Service Facility for Convenience, Reliability and Value. Quick Lube available in 30 minutes or less! No appointment necessary for Oil Change Only! Free Gourmet Coffee, Free WiFi with a Business Center so you can work, HDTV!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Showing 2,306 reviews
July 27, 2015
Pleasant and honest, no "hard sell". After an accident totaled our car, we decided that, since we needed something rather quickly, we would lease. Our salesperson, Debi, was pleasant and After an accident totaled our car, we decided that, since we needed something rather quickly, we would lease. Our salesperson, Debi, was pleasant and honest. She let us know that a promotion was coming up in a few days so we could get the best deal. If she didn't know the answer to one of our questions she went and asked. There was no "hard sell" or pressure to get something more expensive, just a description of what each level of car included. Our only complaint was the $450 disposition fee tacked on to be paid at the end of the lease. Apparently all car dealers have this, but it is never delineated in any of the ads. If it is not to be printed in any of the ads, it should be mentioned, especially to first-time lessees, before the contract is ready to be signed. More
by RRC
Employees Worked With
Juan Carrion, Debbie Saha
July 23, 2015
ben thomas nice guy. did well for us. sweet person with people skills. Meet us half way with where we wanted to be. He made it easy and was respectful. nice guy. did well for us. sweet person with people skills. Meet us half way with where we wanted to be. He made it easy and was respectful. More
by rwalsh1
Employees Worked With
July 20, 2015
David Lartey is a Gem!! I visited many dealerships and worked with many salesmen before making my decision to lease. The reason I decided for Honda of New Rochelle was becaus I visited many dealerships and worked with many salesmen before making my decision to lease. The reason I decided for Honda of New Rochelle was because of the caring, genuine professionalism of David Lartey. I visited the dealership many times as I was undecided about which model vehicle I wanted, and I was new to leasing. David always dedicated time to me; and never made me feel pressured. David is intelligent and very knowledgeable about Honda vehicles, and leasing terms and conditions. He thoroughly answered all my questions and carefully explained all the provisions in the documents I had to sign. And, David also took the time to explain to me how to use all the features of the vehicle. I am not an easy customer to please, and I can honestly say that David exceeded my expectations. Get your next car from David; you will not regret it... More
by mferr123
Employees Worked With
David Lartey
July 19, 2015
Made the Process Easy We went through the process of buying a new car for the first time and could not believe how easy the dealer made the process for us. We received most We went through the process of buying a new car for the first time and could not believe how easy the dealer made the process for us. We received most of the pricing and vehicle details through e-mail/phone before going to any dealers. I was concerned when I first learned that the Internet Sales Consultant would not meet with us at the dealership and was then pleasantly surprised when David Lartey was able to pull up the correspondence we had with them to continue the conversation. He took his time to explain everything to us throughout the purchase and test drive, and frequently indulged our 2-year old as well. Based on this experience, we would definitely go back to David at Honda of New Rochelle for our next purchase. More
by jlsjz
Employees Worked With
David Lartey
July 13, 2015
excellent sales manship We wanted to buy a car and we met with Mr. David Lartey of Honda of New Rochelle. He was able to work us through and explain what we wanted to know a We wanted to buy a car and we met with Mr. David Lartey of Honda of New Rochelle. He was able to work us through and explain what we wanted to know about the purchase and usefulness of getting a honda pilot. I did not regret after buying the car it works just right for my family. More
by Pat and lili.
Employees Worked With
David Lartey, Phil Velasco
July 12, 2015
A really great experience! My husband and I just drove home in our new 2016 Honda Odyssey, and we are pleased by both the beauty and functionality of this car and by the quality My husband and I just drove home in our new 2016 Honda Odyssey, and we are pleased by both the beauty and functionality of this car and by the quality of our customer service at Honda of New Rochelle! David Lartey was our sales representative, and he was polite, professional, knowledgable, and patient with us from start to finish. We really appreciated how he listened to our questions, provided us with clear answers, and was pleasant and helpful. David gave us the time we needed to discuss our needs and concerns, and we never felt rushed or pressured to make a deal. David helped make our car shopping experience very comfortable and satisfying. It was a pleasure doing business with David and his colleague Tinu Thomas. If you are in the market for a new Honda, David Lartey is the man you want to work with! More
by CMD345
Employees Worked With
David Lartey, Tinu Thomas
July 12, 2015
Great I feel that the associates are really interested in doing their best for you. Mike always keep me informed about what was going on with my car. I feel that the associates are really interested in doing their best for you. Mike always keep me informed about what was going on with my car. More
by catlady
Employees Worked With
Mike Vigliotti
July 10, 2015
Great service, numbers I wanted. Straight-forward, no-b/s approach. Very different from my experience at Honda White Plains. In fact, that's why they lost the sale. Chris, Joe, Financ Straight-forward, no-b/s approach. Very different from my experience at Honda White Plains. In fact, that's why they lost the sale. Chris, Joe, Finance mgr Patel all fantastic, service-oriented. Much appreciated. More
by Littlespotvega
Employees Worked With
Joe, Rudolph Bryant, Ritesh Patel
July 02, 2015
Great Experience! Traded in my accord for a CR-V. Process was super quick and easy. Chris was my sales guy and he made everything go very smoothly and quick... thanks! Traded in my accord for a CR-V. Process was super quick and easy. Chris was my sales guy and he made everything go very smoothly and quick... thanks! More
by G
July 02, 2015
Excellent customer service After a couple of tiring and unsuccessful weeks speaking with and visiting a number of dealers throughout New York City, Westchester, New Jersey and C After a couple of tiring and unsuccessful weeks speaking with and visiting a number of dealers throughout New York City, Westchester, New Jersey and Connecticut, I finally made my way over to Honda of New Rochelle. I had the pleasure of working with Ben Thomas, who was knowledgeable, friendly, honest and fair. In a short time, we had my new CR-V picked out and started working on the application. Ben and the finance manager, Alexis, were both terrific. They turned a potentially stressful situation into an enjoyable one. I felt that I could trust them, the process was streamlined and simple, and I went home confident that I received a fair deal. I will definitely be returning to Ben and Alexis when we are ready for our next car, and I highly suggest that anyone in the market for a Honda do the same. This was by far the best car shopping experience I've had. More
by Daniel M.
