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Honda of New Rochelle

New Rochelle, NY

4.8
2,308 Reviews
Welcome to Honda of New Rochelle, a member of one of the largest Volume Honda Automotive Groups in the country. We thank you for visiting and for giving us an opportunity to help you. Since Honda of New Rochelle opened its doors back in November 2002, we have been one of New York’s premier Honda Dealers. Our commitment to customer satisfaction has made us the #1 Volume Auto Dealer in Westchester, Bronx and Connecticut! Our Service and Parts Departments are proud multiple time winners of Honda’s Prestigious Customer Service Experience Award and has been a key factor to our growing success. We take pride in servicing our customers Before, During and After the sale. Our professional sales staff is dedicated to making sure your experience is first class. Honda of New Rochelle is committed to a no pressure, high integrity sales approaches that will leave you completely satisfied. YOUR TIME IS VALUABLE...Service your Honda using ONLY Honda Parts with Honda Certified Technicians. Visit our Honda Express Service Facility for Convenience, Reliability and Value. Quick Lube available in 30 minutes or less! No appointment necessary for Oil Change Only! Free Gourmet Coffee, Free WiFi with a Business Center so you can work, HDTV!
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25 E Main Street

New Rochelle, NY

10801

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Showing 2,308 reviews

May 05, 2015

excellent service ! The work to be done was explained and the waiting time was accurate. The labor was excellent because I never had a problem between service appointmen More

by Salvatore Morra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Wright at the Express Honda Service.
May 06, 2015 -

Honda of New Rochelle responded

Salvatore,  it's our pleasure to provide top quality service, and we're ecstatic to hear that your experience reflected this dedication! At Honda of New Rochelle, we value our customers and we look forward to seeing you on your next visit. Also, be sure to stay connected with us on Facebook and Twitter.  Sincerely, Fiori Gonzalez - BDC Manager/Internet Director - fgonzalez@hondaofnewrochelle.com

April 30, 2015

Awesome Great curtesy from Ivan Chaves who helped me from the moment I walked in to the moment I drove away in my new car. He is truly a gentleman and an asse More

by Garbo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Chavez
May 01, 2015 -

Honda of New Rochelle responded

Thank you for leaving us this great review, Garbo. We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Sincerely, Fiori Gonzalez - BDC Manager/Internet Director - fgonzalez@hondaofnewrochelle.com

May 04, 2015 -

Honda of New Rochelle responded

Thank you for leaving us this great review, Garbo. We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Sincerely, Fiori Gonzalez - BDC Manager/Internet Director - fgonzalez@hondaofnewrochelle.com

April 30, 2015

I love Honda of New Rochelle!! Friendly service, quick service, had a flat tire, they called to let me know the cost before the work was done. Put my spare away back in the trunk ve More

by Helend1222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know names of people I worked with in service, Jessica Bringoli
May 01, 2015 -

Honda of New Rochelle responded

We appreciate your input, Helend. Glad to hear that you are consistently impressed with the service we offer here at Honda of New Rochelle. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Fiori Gonzalez - BDC Manager/Internet Director - fgonzalez@hondaofnewrochelle.com

May 04, 2015 -

Honda of New Rochelle responded

We appreciate your input, Helend. Glad to hear that you are consistently impressed with the service we offer here at Honda of New Rochelle. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Fiori Gonzalez - BDC Manager/Internet Director - fgonzalez@hondaofnewrochelle.com

April 24, 2015

Honda New Rochelle is best car service! I go out of my way to service my two Hondas (Odyssey and Civic) and Honda New Rochelle. They are prompt, fair, efficient, and a pleasure to bring my More

by John B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Vigliotti
Apr 28, 2015 -

Honda of New Rochelle responded

Thanks so much for this great review, John. Mike and our team prides itself on providing efficient and professional service to every customer that comes to our dealership. We try to create a friendly and professional experience for all of our customers. The fact that you go out of your way to support our business means a great deal to us. If you need anything else at all, please come back to see us. Sincerely, Fiori Gonzalez - BDC Manager/Internet Director - fgonzalez@hondaofnewrochelle.com

April 21, 2015

POOR Customer Service I walked around the lot for almost 30 minutes before Thomas O'Shea approached me. I had an internet list of 5 or 6 cars to see, along with their info More

by Never again, New Rochelle!
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Thomas O'Shea
April 18, 2015

Very Satisfied. by K. Bailey When I was shopping for a car, I knew Honda was the place to stop. David Lartey saw me on a Sunday, even though it was almost closing time, He took t More

by inga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lartey
Apr 21, 2015 -

Honda of New Rochelle responded

Congratulations on your new vehicle! David is a great asset to our team, so it does not surprise me that he was able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. Our knowledgeable sales team is patient and eager to assist. Thank you for taking the time to notice those efforts and leave us this 5-star review. I will be sure to pass along your praises to him and all of us hope to see you again when the time comes to service your new car. Sincerely, Fiori Gonzalez - BDC Manager/Internet Director - fgonzalez@hondaofnewrochelle.com  

April 17, 2015

Honda Of New Rochelle - The Only Dealership For Me My experience with Honda of New Rochelle began last year in April. I had visited other dealerships and was dissatisfied with the staff and their a More

by VAponte63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shicago Diosdado, Ivan Chavez
Apr 21, 2015 -

Honda of New Rochelle responded

Virginia, thank you for taking the time to provide us with this great feedback. We love hearing from our customers because it helps us to make sure that we are doing everything possible to achieve complete satisfaction. We're concerned for any inconvenience that occurred in our sales department before, but are happy to hear that Steve and our team were able to turn the situation around. Our glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I’m so happy to hear that we were able to help find the perfect vehicle for you. We would love to work with you again. If you have any further needs, do not hesitate to come back in for a visit. Sincerely, Fiori Gonzalez - BDC Manager/Internet Director - fgonzalez@hondaofnewrochelle.com

April 17, 2015

Great car buying experience It was a real pleasure working with Ben Thomas on this purchase. He is very professional, competent, friendly and relaxed -- no pressure, great servi More

by go-manual
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 21, 2015 -

Honda of New Rochelle responded

Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It is magnificent to know that Ben was able to provide you with the pressure-free and knowledgeable service that Honda of New Rochelle is known for. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Fiori Gonzalez - BDC Manager/Internet Director - fgonzalez@hondaofnewrochelle.com

April 17, 2015

I knew what I wanted to buy, and David made it happen! I knew exactly what I wanted to buy, and David Lartey made it happen! My last 3 vehicles have all been Hondas, and all from Honda of New Rochelle. B More

by patshondacrv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lartey
Apr 21, 2015 -

Honda of New Rochelle responded

Thank you for writing this fantastic review! David is truly a great asset to our team. It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am happy to hear about your positive experience with us. If you have any further needs, do not hesitate to come back in for a visit. Sincerely, Fiori Gonzalez - BDC Manager/Internet Director - fgonzalez@hondaofnewrochelle.com

April 15, 2015

Simple and Stress Free I was happy with the maintenance that my car received. The staff was friendly and answered all my questions accordingly. They explained the procedure More

by link217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcos Martinez
Apr 16, 2015 -

Honda of New Rochelle responded

We appreciate you taking the time to provide us with your positive feedback. We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, Fiori Gonzalez - BDC Manager/Internet Director - fgonzalez@hondaofnewrochelle.com

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