Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Honda of New Rochelle
New Rochelle, NY
2,353 Reviews
Welcome to Honda of New Rochelle, a member of one of the largest Volume Honda Automotive Groups in the country. We thank you for visiting and for giving us an opportunity to help you.
Since Honda of New Rochelle opened its doors back in November 2002, we have been one of New York’s premier Honda Dealers. Our commitment to customer satisfaction has made us the #1 Volume Auto Dealer in Westchester, Bronx and Connecticut! Our Service and Parts Departments are proud multiple time winners of Honda’s Prestigious Customer Service Experience Award and has been a key factor to our growing success. We take pride in servicing our customers Before, During and After the sale.
Our professional sales staff is dedicated to making sure your experience is first class. Honda of New Rochelle is committed to a no pressure, high integrity sales approaches that will leave you completely satisfied.
YOUR TIME IS VALUABLE...Service your Honda using ONLY Honda Parts with Honda Certified Technicians. Visit our Honda Express Service Facility for Convenience, Reliability and Value. Quick Lube available in 30 minutes or less! No appointment necessary for Oil Change Only! Free Gourmet Coffee, Free WiFi with a Business Center so you can work, HDTV!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,353 reviews
May 15, 2015
Awesome The express service center was awesome. Diana was exceptionally helpful, pleasant , informative and accommodating. I was so very happy with the grea The express service center was awesome. Diana was exceptionally helpful, pleasant , informative and accommodating. I was so very happy with the great service I received. More
by Deebob
Employees Worked With
Ivan Chavez
May 14, 2015
Honda of New Rochelle never disappoints! Service was prompt and thorough. I was treated professionally and with respect. The service associate (Elaine) was efficient and professional. I was t Service was prompt and thorough. I was treated professionally and with respect. The service associate (Elaine) was efficient and professional. I was taken care of as soon as I got there even if it was a few minutes before my appointment time. Very content with the quality of service. More
by Rocky1989
Employees Worked With
Elaine Cambrelen
May 09, 2015
Kind, Friendly and efficient help. Everyone was helpful and try to make the wait as pleasant as possible. They did a great job and I didn't have to wait long. Everyone was helpful and try to make the wait as pleasant as possible. They did a great job and I didn't have to wait long. More
by Pat750
Employees Worked With
Mike Vigliotti
May 09, 2015
Fantastic I gave a 5 star rating because New Rochelle Honda is the best. They are very cooperative and willing to help you with anything you need done with your I gave a 5 star rating because New Rochelle Honda is the best. They are very cooperative and willing to help you with anything you need done with your brand new car. More
by Omari77
Employees Worked With
David Lartey, Sal Iqbal
May 08, 2015
New Pilot Thought I might need a new Pilot to replace my 2006 Pilot. stopped in on Saturday May 2nd,had a very fair trade offer within an hour, came back Sunda Thought I might need a new Pilot to replace my 2006 Pilot. stopped in on Saturday May 2nd,had a very fair trade offer within an hour, came back Sunday to pick the correct vehicle,and had it to drive home on Tuesday. Very friendly and and helpful staff especially my salesman Ivan Chavez. Will certainly continue to use the dealership More
by Bob
Employees Worked With
Ivan Chavez
May 05, 2015
excellent service ! The work to be done was explained and the waiting time was accurate. The labor was excellent because I never had a problem between service appointmen The work to be done was explained and the waiting time was accurate. The labor was excellent because I never had a problem between service appointments, and the car responds well. I hope to achieve the millage on the car to 200,000 miles. Currently I have 60,000 miles.I used Express Honda service. More
by Salvatore Morra
Employees Worked With
Mr Wright at the Express Honda Service.
April 30, 2015
Awesome Great curtesy from Ivan Chaves who helped me from the moment I walked in to the moment I drove away in my new car. He is truly a gentleman and an asse Great curtesy from Ivan Chaves who helped me from the moment I walked in to the moment I drove away in my new car. He is truly a gentleman and an asset to your company! More
by Garbo
Employees Worked With
Ivan Chavez
April 30, 2015
I love Honda of New Rochelle!! Friendly service, quick service, had a flat tire, they called to let me know the cost before the work was done. Put my spare away back in the trunk ve Friendly service, quick service, had a flat tire, they called to let me know the cost before the work was done. Put my spare away back in the trunk very neatly. Very impressive service!! More
by Helend1222
Employees Worked With
I don't know names of people I worked with in service, Jessica Bringoli
April 24, 2015
Honda New Rochelle is best car service! I go out of my way to service my two Hondas (Odyssey and Civic) and Honda New Rochelle. They are prompt, fair, efficient, and a pleasure to bring my I go out of my way to service my two Hondas (Odyssey and Civic) and Honda New Rochelle. They are prompt, fair, efficient, and a pleasure to bring my cars to. I have had nightmare experiences at other dealers. I have been coming to Honda New Rochelle for 6 years and am extremely pleased. Mike V. always takes great care of me. More
by John B
Employees Worked With
Mike Vigliotti
April 21, 2015
POOR Customer Service I walked around the lot for almost 30 minutes before Thomas O'Shea approached me. I had an internet list of 5 or 6 cars to see, along with their info I walked around the lot for almost 30 minutes before Thomas O'Shea approached me. I had an internet list of 5 or 6 cars to see, along with their info. Thomas seemed less than happy to have to locate the keys/vehicles on the list, seemed bored with my questions and unhappy when I requested CarFax reports on two vehicles. Most importantly, though, as we sat at his desk, Thomas was obviously joking and making faces at one of his buddies behind me. I would have walked out then, but I'd really fallen for one of the cars (he did not know it), so I ignored the infantile behavior and said I'd think about it. When I left a phone message the next day (he was off), that I wanted to take a test drive he didn't return my call. The day after that, I left a message with a receptionist and he finally called. When I noted that he did not return my call, he so rudely asked what I wanted that I said that I now wanted nothing from him and hung up. I really wanted the car that he'd shown me, but his rudeness turned me off so badly, that I went to another dealership. At Tarrytown Honda, I had such a great experience that I purchased my car that same day. More
by Never again, New Rochelle!
Employees Worked With
Thomas O'Shea
