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Honda of New Rochelle
New Rochelle, NY
2,313 Reviews
Welcome to Honda of New Rochelle, a member of one of the largest Volume Honda Automotive Groups in the country. We thank you for visiting and for giving us an opportunity to help you.
Since Honda of New Rochelle opened its doors back in November 2002, we have been one of New York’s premier Honda Dealers. Our commitment to customer satisfaction has made us the #1 Volume Auto Dealer in Westchester, Bronx and Connecticut! Our Service and Parts Departments are proud multiple time winners of Honda’s Prestigious Customer Service Experience Award and has been a key factor to our growing success. We take pride in servicing our customers Before, During and After the sale.
Our professional sales staff is dedicated to making sure your experience is first class. Honda of New Rochelle is committed to a no pressure, high integrity sales approaches that will leave you completely satisfied.
YOUR TIME IS VALUABLE...Service your Honda using ONLY Honda Parts with Honda Certified Technicians. Visit our Honda Express Service Facility for Convenience, Reliability and Value. Quick Lube available in 30 minutes or less! No appointment necessary for Oil Change Only! Free Gourmet Coffee, Free WiFi with a Business Center so you can work, HDTV!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Showing 2,313 reviews
December 16, 2013
The last time a bought a new Honda Accord was 17 years ago at another dealership in Westchester. Joe was recommended to me by a family member. I walked in with his card and my experience with Joe far su ago at another dealership in Westchester. Joe was recommended to me by a family member. I walked in with his card and my experience with Joe far surpassed all expectations. Joe is knowledgeable, patient and knows his numbers. I was very apprehensive about taking the leap to buy a new car, Joe's courtesy and patience got me through to the end. I would recommend Joe to anyone looking to buy or lease with Honda. Thanks Joe for all your knowledge and assistance, I love my new Honda and you were great! More
by roggiero
December 13, 2013
I came in for a routine oil change on Wednesday December I came in for a routine oil change on Wednesday December 11, I was checked in. I walked in went over to the counter to say Goodmorning to Mike, who I came in for a routine oil change on Wednesday December 11, I was checked in. I walked in went over to the counter to say Goodmorning to Mike, who is always very nice.. When my car was finished mike let know that my car was ready ,I walked to the the counter to pay I said bye and got in my car.. When I turned my car on I noticed that my tire pressure was on so I went back inside annoyed at this time because I had just finished getting a 40$ oil change and if it was a problem with my tire pressure it should of been addressed. Luis came outside and asked what was the problem as if he had a attitude and asked me well where is your receipt, so I looked at him and said my receipt what do you need it for, he said do you have it or not and I said of course I do.. At that time I didnt appreciate the way he was talking to me so I snatched my receipt from him and said I do not want you to help me, Luis then turned to me and said oh well im incharge over here. Things at that point escalated to another level where he was in my face pointing and shouting at me. We were both at that point calling each other names. I think that Luis needs to be trained in customer service and how to deal with customers if a problem should arise. NO MAN SHOULD EVER BE IN ANY WOMANS FACE POINTING AND CARRYING ON LIKE THAT EVER WAS HE TRYING TO BE A BULLY BECAUSE I CLEARLY TOLD HIM I DID NOT WANT HIM TO HELP ME. More
by nahjidaya1234
Employees Worked With
I think his name was Luis From honda Express
December 09, 2013
I stopped into the Service center on Friday, Dec. 6th for a headlight that was out. I was a little annoyed, since I had it replaced at the Honda center across the street. However, Mike took care of thi a headlight that was out. I was a little annoyed, since I had it replaced at the Honda center across the street. However, Mike took care of things and had his technicians fix the problem. As I waited I was treated to a complementary manicure from Tina. I have to say I've never had such a great experience. Tina was wonderful, and I had a great time being pampered that I ended up asking Mike if he could have my Honda's oil changed as I was waiting. I am truly impressed with the customer service that Mike provides, in today's day it's becoming a lost art. The idea to have a manicurist as personable as Tina on staff is quite smart. Overall, it was a great experience. My car was fixed and I left with nice nails. More
by jadamson2
Employees Worked With
Tina, Mike Vigliotti
December 04, 2013
Mr. Lartey provided my husband and I a great customer experience. After going to many dealers which did not do it for us... David provided details, information, patience, and true numbers which was all t experience. After going to many dealers which did not do it for us... David provided details, information, patience, and true numbers which was all to our liking. David did a phenomenal job in explaining and assisting us step by step in this lease process. The best of the process was feeling no pressure. With David's knowledge he provides great information in a non pressuring way and keeps the customer intrigued in what they came there for which is to purchase a vehicle. We will be recommending David to all our family and friends that are interested in purchasing a car. More
by Bins620
Employees Worked With
David Lartey
December 03, 2013
We have leased our Hondas from Paul Mecca for approximately 5 years. We have thought about leasing American cars but we cannot resist the efficiency of leasing a car from Paul. He makes it so e approximately 5 years. We have thought about leasing American cars but we cannot resist the efficiency of leasing a car from Paul. He makes it so easy for us that we are in and out of the dealership in no time with a great deal. Paul is knowledgeable, professional and filled with good humor. He basically inspires trust because he is honest and it is recognizable. More
by DianeandCarol
Employees Worked With
Paul Mecca
November 30, 2013
We wanted to buy a new car and had zeroed down to Honda Accord Coupe. As I am very busy on weekdays and sometimes on Saturdays, Honda of New Rochelle was a great choice to explore as they are open on Sund Accord Coupe. As I am very busy on weekdays and sometimes on Saturdays, Honda of New Rochelle was a great choice to explore as they are open on Sunday. Awesome !! So me and my visited them and took the quote. Came home and worked on figures and yes, they looked good. We went back and finalized the deal. From very first moment to the point when we drove new car out, David was the helping shadow of ours. He was great and awesome all the time from proving details about car to owing the same. During the course, we interacted with Sajjad and found him very polite and professional guy. He made sure of great customer experience. Last but not least, Steve Khan from Finance Dept helped us through with all the finance thing. And all of this happened so smooth that I can not thank them much. Great work guys !!! More
by navneetsharma
Employees Worked With
David Lartey
November 25, 2013
My fiance and I went to the Honda dealership to lease a vehicle. We were helped immediately by Mr. Lartey, who was friendly, thorough, and responsive to all of our needs. He did an excellent job describing vehicle. We were helped immediately by Mr. Lartey, who was friendly, thorough, and responsive to all of our needs. He did an excellent job describing the leasing process to us and finding us the best deal. We were able to have our credit checked and have our insurance add a new vehicle within less than an hour. Mr. Brusco also assisted us with the final part of the process, in which he presented us with the best leasing options available and seamlessly sign off the necessary paperwork. Overall, it was a favorable experience and I would definitely recommend this place to my family and friends. More
by danigreen
Employees Worked With
Vincent Brusco, David Lartey
November 22, 2013
My experience with Joe and Vincent at New Rochelle Honda was excellent. They were both very helpful and together we found the right car for the right price. I would recommend anyone looking to buy a Honda was excellent. They were both very helpful and together we found the right car for the right price. I would recommend anyone looking to buy a Honda to work with both Joe and Vince. More
by Mfoley418
Employees Worked With
Vincent Brusco
November 21, 2013
I went to Honda of New Rochelle to lease Honda Civic EX today as they said it is great deal only for one day. The offer they had is $149 per month with $0 Down and 10,000 miles per year. Here goes the who today as they said it is great deal only for one day. The offer they had is $149 per month with $0 Down and 10,000 miles per year. Here goes the whole story. I had my old that I wanted to trade-in and the dealer appraised i $500 for my trade-in but I wanted $1500 or else I said I'm not going to lease the car. And I wanted 12000 miles per year instead 10000 then the sales person said that will increase my monthly payment to $179 at that point I said I cannot do the lease. Then the sales person said he will talk to his manager and will see what he can do. He came back with new which is monthly payment will be at $150 for 12000 miles and the saving of around $1000 and told me to treat this as additional trade-in money so combining this and $500 will be $1500 for which I said OK. So, the only thing I have to pay is for tax, bank fees, registration fees, first month payment and tax and all this comes to around $1200 taking away $500 it will be $700 out of my pocket. Then he said to meet the finance guy Vincent. Vincent told me because of my excellent credit Honda finance is also ready to do the finance for the lease but for 1200 miles it will be $177 with incentive of $350 for disposition fees instead of other bank which charges $450 and also Honda gives $1000 damage waiver. I said no the deal then he asked how much more you are ready to pay I said if it is $152 then I'm ok, he said he has to check with the front desk and see what he can do and as usual back-forth negotiations the deal is finalized at $154.99. So far every thing is fine as all the terms almost remained the same. He prepared the lease contract and my mistake is I had no experience in lease contract terms they took advantage of in the contract he added $925 as capitalized cost reduction by which he got my monthly payment to $154.99 and he never explained this capitalized cost reduction, after coming I realized how they cheated me because my total out of pocket amount is $1582 and not $700 and this makes my car's trade-in value back to $500 and this is how they cheated, which I'm going to report HONDA and I never expected such a reputed dealer can do this. More
by srinugp
Employees Worked With
Vincent Brusco, Rudolph Bryant
November 21, 2013
Paul Mecca went above and beyond to make my Honda expierence great.This is my 5th car through Paul and I would reccomend him too all my friends or those looking too lease a car.Paul is the reason why expierence great.This is my 5th car through Paul and I would reccomend him too all my friends or those looking too lease a car.Paul is the reason why I keep doing business at this Honda location. Phil Velasco went far and beyond to get me an great deal and worked within my price ange.He was so helpful and very informative and I will reccomend him to all my friends. Paul and Phil are the reason why I do business at Honda of New Rochelle and why I will continue to give them my business More
by rvd
Employees Worked With
Paul Mecca, Phil Velasco
