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Honda of New Rochelle
New Rochelle, NY
2,313 Reviews
Welcome to Honda of New Rochelle, a member of one of the largest Volume Honda Automotive Groups in the country. We thank you for visiting and for giving us an opportunity to help you.
Since Honda of New Rochelle opened its doors back in November 2002, we have been one of New York’s premier Honda Dealers. Our commitment to customer satisfaction has made us the #1 Volume Auto Dealer in Westchester, Bronx and Connecticut! Our Service and Parts Departments are proud multiple time winners of Honda’s Prestigious Customer Service Experience Award and has been a key factor to our growing success. We take pride in servicing our customers Before, During and After the sale.
Our professional sales staff is dedicated to making sure your experience is first class. Honda of New Rochelle is committed to a no pressure, high integrity sales approaches that will leave you completely satisfied.
YOUR TIME IS VALUABLE...Service your Honda using ONLY Honda Parts with Honda Certified Technicians. Visit our Honda Express Service Facility for Convenience, Reliability and Value. Quick Lube available in 30 minutes or less! No appointment necessary for Oil Change Only! Free Gourmet Coffee, Free WiFi with a Business Center so you can work, HDTV!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Showing 2,313 reviews
October 24, 2013
Best customer services I have ever experienced. Lenny was very consistent, patient and diligent. He didn't force me to make a decision and assisted to get what I wanted. very consistent, patient and diligent. He didn't force me to make a decision and assisted to get what I wanted. More
by Mivicki2004
October 23, 2013
Lenny is an outstanding salesman. He's a people person, smart, perceptive and understood what we were seeking right away. He was informed, guided us well and made the process easy and painless. S person, smart, perceptive and understood what we were seeking right away. He was informed, guided us well and made the process easy and painless. Sajjad was also involved to close the deal but our interactions were primarily with Lenny. We believe Honda of New Rochelle is lucky to have an employee of his caliber. Definitely a star performer and a likeable one at that. I hope the dealership recognizes his skills. We'll definitely be back and recommend to friends, and Lenny's a major reason why. Well done! More
by hondahappy5
October 21, 2013
I wish I could give 10 stars for the brilliant idea of offering customers a free manicure as a courtesy of getting their cars serviced at Honda. Both men and women was taking advantage of this and it w offering customers a free manicure as a courtesy of getting their cars serviced at Honda. Both men and women was taking advantage of this and it was good to see. The service time matched the length of time it took to get my nails done. I was beyond impressed when I left the service department with beautiful nails and a beautiful running car. The manicurist was great. Love this--and Honda should definitely keep this going! Brilliant! More
by margem17
Employees Worked With
Service Department
October 19, 2013
Tina gives the best manicure and massage ever!!!! I'll recommend any one to this dealer from service to buy a car, my next car I will be buying it's going to be from here!!! I'll recommend any one to this dealer from service to buy a car, my next car I will be buying it's going to be from here!!! More
by Vcreary
Employees Worked With
Tina and jelani Sooknanan
October 18, 2013
Tinu Thomas is very pleasant, knowlegeable and patient. He answered all our questions. He also was able to get me the best price for my Honda,Civic. I would highly recommend him to family and friends. Vi He answered all our questions. He also was able to get me the best price for my Honda,Civic. I would highly recommend him to family and friends. Vinnie was also very helpful and pleasant. He took care of getting me a Lo Jack. I would also recommend him. More
by Josie39
Employees Worked With
Vincent Brusco, Tinu Thomas
October 17, 2013
Hi, I bought a Honda Civic LX from Honda New Rochelle. I dealt with Ivan Chaves and it could not have been a more positive experience. Much less of a hard-sell as experienced at so many other local Honda de dealt with Ivan Chaves and it could not have been a more positive experience. Much less of a hard-sell as experienced at so many other local Honda dealers. I also love the song that they created, sung in swingy Sinatra fashion, that one hears when on hold. More
by smilp
Employees Worked With
Ivan Chavez
October 15, 2013
David made the process of buying a new car seamless. He was friendly and professional. I would definitely recommend this dealership to friends and family. was friendly and professional. I would definitely recommend this dealership to friends and family. More
by ayisha17
Employees Worked With
David Lartey
October 14, 2013
What a great experience. I wanted to trade in my 2009 Honda Accord and buy a new 2014 Honda Accord. I was really pleased with my 2009 Honda Accord and I hand mixed feelings about trading it in. I used th Honda Accord and buy a new 2014 Honda Accord. I was really pleased with my 2009 Honda Accord and I hand mixed feelings about trading it in. I used the Honda website to create the 2014 Accord that I wanted in the color that I wanted. I emailed my request to New Rochelle Honda and immediately received emails confirming that the model and style and color that I wanted was in stock. I set up an appointment and my salesman took care of everything that same day. I felt that I received a very good trade-in price for my 2009 Accord, which helped to make the purchase of a 2014 Accord, with all the options that I wanted, affordable. Thanks to the Salesman and Finance Manager, the next day I drove off the lot in my beautiful 2014 Honda Accord V6 with Navigation.. More
by Honda2014
Employees Worked With
Vincent Brusco, Ivan Chavez
October 12, 2013
I had the worst service experience at this dealership. I had the roof replaced on my s2000 & after three tries it still is not installed correctly. The first time I tried to pickup the car, the back roof su had the roof replaced on my s2000 & after three tries it still is not installed correctly. The first time I tried to pickup the car, the back roof support bar was not in the right slot in the roof & the support straps were pinned between the roof & car. I brought it back & it was "ready" to pickup a month later. This time, they tried to return my car to me with a dead battery. I only knew about the battery because I was getting low voltage alerts from my alarm system. My service advisor admitted to knowing about the car needing a jump every day but didn't tell me. When the car was "ready" with a new battery, I stopped by to pick it up and the car was in the garage with the roof removed. They had the car for two months and the work was still not done correctly. When they replaced my battery, they did not calibrate my alarm system. The proximity sensor is not functioning properly & my trunk release no longer works. The roof now rattles. It took over two months to get my car back. During this time my inspection expired and my service advisor said nothing. The car was dropped off clean (inside and out) and each time I picked it up it was filthy. It also had no gas, even though I dropped it off with 1/4 tank. I ran out of gas driving the car down the street to the gas station when I finally was able to pick it up. I live down the street from this dealership & I would rather drive to Greenwich than let these people touch my car again. More
by spajennios
Employees Worked With
Elaine Cambrelen
October 12, 2013
We have purchased 3 cars at Honda of New Ro, the last two from Ivan, who could not have been more accommodating during the process. He is friendly and knowledgeable, and most important... not the least bit from Ivan, who could not have been more accommodating during the process. He is friendly and knowledgeable, and most important... not the least bit pushy. And Phil Velasco, the finance guy, was extremely helpful, and explained everything in full. I would recommend this dealer to anyone looking for a car. More
by 3bunnies
Employees Worked With
Phil Velasco, Ivan Chavez
