Honda of New Rochelle

The customer service is exactly the way other companies should model themselves by you all, and its a joy to come into a business to feel that welcome feeling. I really appreciate that, I will recommend y should model themselves by you all, and its a joy to come into a business to feel that welcome feeling. I really appreciate that, I will recommend your company to all my people., May you all have great success in the near future by GODS GOOD GRACES. More

My experience with this Dealership was excellent! Mr. Paul Mecca who was the dealer I worked with is very knowlegeable and has a wealth of information in all areas of Honda vehicles. He answered all my Paul Mecca who was the dealer I worked with is very knowlegeable and has a wealth of information in all areas of Honda vehicles. He answered all my questions and concerns in leasing my new 2013 Honda Civic. He went thru the entire car inside and out and also prompted me to ask any and all questions that I might have and then proceeded to give full detailed answers. Price and quality of the Honda Civic is fantastic! Honda Dealership should be very proud to have someone of his qualifications representing this Dealership in New Rochelle. Mr. Paul Mecca is the reason I have returned to New Rochelle Honda and will in the future return to New Rochelle Honda for all my vehicle needs and future leases. I will recommend Honda of New Rochelle and my favorite dealer of course Mr. Paul Mecca to all my family and friends. More

Customer oriented, efficient, quality service...couldn't ask for more No waiting for representative's attention. Evaluation of problem and service completed in under an hour service...couldn't ask for more No waiting for representative's attention. Evaluation of problem and service completed in under an hour More

I bought my 2008 Honda Fit from HoNR in 2011 and was told by the pre-owned sales manager that my car had a brand new battery. About 10 days ago, my "new" battery died. The AAA mechanic who gave me a jump t by the pre-owned sales manager that my car had a brand new battery. About 10 days ago, my "new" battery died. The AAA mechanic who gave me a jump told me that my battery was the original battery, not a replacement, and that it registered 126 CAA and 4.8v at normal load. Needless to say, I was not happy with that news. I called the service dept at HoNR to inquire about installation of a new battery and to complain about my "new" battery not being new. The rep was monotone in her explanation that batteries wear down and that HoNR was not responsible but offered 30 minute service for new battery installation at a cost of $119 plus tax. I made a service appointment online (after having to hang up for another call) for Saturday at 10:20am. When I arrived at the Express Service Center, I was told the wait would be 90 minutes. At that point, i expressed my dissatisfaction with HoNR and was about to say I would not be patronizing them again when Mike Vigliotti came to assist. He was attentive, solutions oriented, and really made an effort to resolve the situation. He guided the process smoothly, gave me regular updates on the progress, answered all of my questions and did it all with a smile. I was out of there within an hour with a new battery - and he even made sure my tires were checked and filled. He is knowledgeable, courteous, efficient, professional, and friendly. Honda of New Rochelle is lucky to have him. More

Chris was very forward and straight to the point. He helped me with what I was looking for and liked and did an amazing job. He got me the car right away. Extremely nice person!!! I was very satisfied! helped me with what I was looking for and liked and did an amazing job. He got me the car right away. Extremely nice person!!! I was very satisfied! More

My sister bought a Honda two weeks ago from Chris and she got a great deal so I decided to go. Chris set me up with a great deal and helped me knowing I was a college student. I am very happy with my purchas got a great deal so I decided to go. Chris set me up with a great deal and helped me knowing I was a college student. I am very happy with my purchase and would recommend others to go back to Honda of New Rochelle More

Very prompt attention as soon as I arrived. All work explained, time needed and work done fast and good.All people were friendly and knowledgeable. Nice waiting room as well. explained, time needed and work done fast and good.All people were friendly and knowledgeable. Nice waiting room as well. More

my experience at new rochelle honda was very satisfing. every one i worked with at the dealership made my car buying a very easy and rewarding event. i would highly recommend this dealership to every one i every one i worked with at the dealership made my car buying a very easy and rewarding event. i would highly recommend this dealership to every one i know. i personally want to thank Joe Jacob, Mo Hoosein, and Mohamed Abdel Latif in making my leasing of a CRV 2013 possible. Also, in the service department, Bob Hiiburg, Jessica Bringoli, and Jenali Sooknanan I want to thank also. More

Had a great experience purchasing my new Honda Pilot, Joe and Jon explained in detail all the features on the vehicle and made my wife and i very comfortable with our purchase. Joe is very knowledgable and w and Jon explained in detail all the features on the vehicle and made my wife and i very comfortable with our purchase. Joe is very knowledgable and was great to work with. Jon explained in detail the pricing and how to purchase additional options for the vehicle. More

My whole family has been getting cars from Chris for the last 10 years. He is very accomodating and always goes out of his way to help us. last 10 years. He is very accomodating and always goes out of his way to help us. More