Honda of New Rochelle

In my previous visit with Honda Express, one of the items Mike listed was to watch out for the battery because it was reading low. I left thinking the battery was good until my next visit in the 3 months as Mike listed was to watch out for the battery because it was reading low. I left thinking the battery was good until my next visit in the 3 months as planned. Well it was less than 2 or 3 weeks and when I went downstairs to start my car, it was dead. I called AAA ,had the car battery boosted, and went to Honda Express. I was in and out within 20 minutes with a new battery. The workers were extremely fast, friendly and efficient!!!! More

I worked with Rudolph Bryant at Honda of New Rochelle to lease a Honda Civic. I cannot say enough good things about the salesman I worked with--Rudolph Bryant--and the dealership. Rudolph was a pleasure to lease a Honda Civic. I cannot say enough good things about the salesman I worked with--Rudolph Bryant--and the dealership. Rudolph was a pleasure to work with. He was straight forward, honest and didn't waste my time with the typical car salesman bs that I have no patience for. I am very happy with the deal we made and all of the service provided by the business team and managers. I have a few more cars up for lease and hope to be dealing with them in the future. More

Joe is an excellent sales person. He gives customer priority and goes an extra mile to make customer satisfied.Jon is an excellent finance guy trying to work out things for people easier. One the whol priority and goes an extra mile to make customer satisfied.Jon is an excellent finance guy trying to work out things for people easier. One the whole you guys provided an exceptional service and I would definetly recommend this dealer to my friends . Good job guys. More

I knew exactly which car I wanted and price I wanted to pay - based on a TrueCar quote I had from another dealer that did not exact model/trim/color in inventory. The Honda of New Rochelle shown the car in pay - based on a TrueCar quote I had from another dealer that did not exact model/trim/color in inventory. The Honda of New Rochelle shown the car in its on-line inventory. I called Chris, told him exactly what I wanted and struck the deal over the phone - no usual sales BS talk, no presuure. The same night I visited the dealership, all the insurance/DMV paperwork was ready for us, and we driven away in the new Honda after only 30 mins. This was the easiest carbuying experience ever. More

Going through the experience of buying a new car is not the number one thing I like to do but this dealership was so great at hearing my needs and fulfilling them. Worked with Ivan Chavez through the sales the number one thing I like to do but this dealership was so great at hearing my needs and fulfilling them. Worked with Ivan Chavez through the sales process and he tried so hard to make the deal work. He was professional and wanted to make the deal happen. He went to the sales manager (Ritesh Patel) several times to see what could be done. After the 4th or 5th time, Patel came out personally and told me that the numbers I wanted would be very difficult but he would go and see what they can do for me. Keep in mind that I was negotiating for a 2012, because the programs were much better. I was waiting at Ivan's desk and got a call from Patel saying that they can do the deal for a 2013!!! Because they didn't have the color combo I wanted in a 2012. WOW!!! So I walked out with papers signed with the deal I wanted on a 2013 and not a 2012 for the exact car/trim/color combo I wanted....AMAZING!! Sajjad, the finance guru, was extremely courteous and professional. He emailed me with updates and informed me when everything was ready. Going in for the final signing was painless. He worked out an even better deal to help me with some end of lease options. I didn't even ask for it, but he took it upon himself to help me out. No hard selling on extras or warranties. Just an informative quick meeting to sign the rest of the papers. All in all, the best dealership experience I've ever had, and I've had several. Will be referring friends and families looking for a Honda and will be back in the future for sure... More

From start to finish Ben went above and beyond to be helpful. He took as much time as I needed to answer any questions that I had. VERY pleasant experience and I highly recommend working with him. helpful. He took as much time as I needed to answer any questions that I had. VERY pleasant experience and I highly recommend working with him. More

Joe was by far the best salesman we've worked with throughout our process. He was very friendly and personable right from the start. We told him what kind of car we wanted, and where we were planning throughout our process. He was very friendly and personable right from the start. We told him what kind of car we wanted, and where we were planning on using it and within minutes we were out on the lot (no paperwork, no sales pitch) this was a pleasant surprise since the previous dealer had wanted our social security number before he would even show us the cars. He had great recommendations and instead of walking us through the whole lot he showed us cars that were relevant to us. Throughout the price negotiation Joe handled our stubbornness very well and worked with his managers and us to arrive to a price that made us both happy. He was great with the paperwork, accurate with all the numbers and explained to us everything he was doing throughout the process including why each specific signature was needed. I would highly recommend Joe, he's great to work with, very knowledgable about the cars he's selling and the business and made an otherwise stressful process, frictionless. I would gladly work with Joe in the future. More

Mike Vigliotti was great to deal with. Friendly, informative, and helpful. He was truly concerned with my well-being as afr as the car is concerned. Above and beyond the call of duty. Thank you so m informative, and helpful. He was truly concerned with my well-being as afr as the car is concerned. Above and beyond the call of duty. Thank you so much. More

I was apprehensive concerning the express but after speaking with Mike he assured me the service was the same. He was very thorough in his recommendations and not pushy!!!. I left knowing my car had w speaking with Mike he assured me the service was the same. He was very thorough in his recommendations and not pushy!!!. I left knowing my car had what service was needed at the time and nothing else. He further recommended a few items to watch out for and we scheduled another service reminded to take care of his recommendations sooner than later. More

I got my Honda Civic serviced on Wednesday, November 7, 2012; and, Mike Vigliotti was my service person. He was very pleasant, polite and informative. He answered all my questions no matter how slight. 2012; and, Mike Vigliotti was my service person. He was very pleasant, polite and informative. He answered all my questions no matter how slight. I commended him on his customer service with a hand shake. I would certainly bring my car to the Honda Express Service again. I hope other employees follow his customer service lead. Thank you Mike for attending to my Honda I love so much. Donna Lee More