Honda of New Rochelle

Fantastic experience. Brought in a leased car to make an 'early return'/end of year trade-up. The dealership and particularly Rudolph Bryant made it work well! Quick transition out of old car and into new i 'early return'/end of year trade-up. The dealership and particularly Rudolph Bryant made it work well! Quick transition out of old car and into new in a few hrs time. More

I went to Honda of New Rochelle to lease a new CRV yesterday. The salesperson, Ben, was very helpful, knowledgeable, and professional. The general manager, JR, was also great. I got a fantastic deal- yesterday. The salesperson, Ben, was very helpful, knowledgeable, and professional. The general manager, JR, was also great. I got a fantastic deal- I shopped around a lot before selecting this car, and their price was the best that I found. This was the easiest car purchasing experience I have ever had! I cannot say enough good things about the staff and the service I received. I will definitely recommend Ben and JR to my friends and family and I will be back when I need another vehicle. More

This was our first time dealing with Honda. We have always been Jeep customers. The experience was wonderful. Ed was great with us. He kept in contact with us giving us updates as to when our car would always been Jeep customers. The experience was wonderful. Ed was great with us. He kept in contact with us giving us updates as to when our car would be in. We ordered a color that was not in stock. So it was going to take about 3 weeks to come in. Every week Ed called my husband to keep him updated on the status. We love our new CR-V. More

I have dealt with many dealerships and this experience has been the best. Ed Bostonian is knowledgeable, courteous and efficent. He made my experience enjoyable. He also helped my husband with his rece has been the best. Ed Bostonian is knowledgeable, courteous and efficent. He made my experience enjoyable. He also helped my husband with his recent lease and my husband is not the easiest person to work with and the whole process came off without a hitch. I will highly recommend Mr. Bostonian to my friends and co-workers in my school district. I know that most dealships rotate their staff but I think that it is in your best interst to make him a keeper. Sincerely, Deborah Ferrara More

In seeking to replace an aging minivan, my wife and I narrowed our choices to an SUV or crossover to two makes and three models, including the 2011 Honda CRV. In total, we test drove the three models at narrowed our choices to an SUV or crossover to two makes and three models, including the 2011 Honda CRV. In total, we test drove the three models at six different dealerships, three each for the two makes, and found our experience at Honda of New Rochelle to be the most unpleasant. The test drive, itself, went without a hitch, with both my wife and I taking turns, and not having any complaints about experience to that point. Paul Mecca and I are about the same age and we shared a number of common experiences. Additionally, during the test drive, we made it quite clear to him that the CRV was not the only model we were considering and that we had yet to make a decision, which taken in context with what happened next in the showroom very important. The visit went downhill once the test drive was completed. Mr. Mecca walked us to his office to discuss our needs, as any good salesman would do. Once we discussed our preference, such as front-wheel vs. all-wheel drive, IF we decided to purchase the Honda CRV, he left the office to check the upcoming CRV inventory arriving at Honda of New Rochelle in a few weeks. We were leaning towards a blue exterior, but Paul informed us that the upcoming inventory didn't include one in that color so we were told that we would have to settle for a different color. However, we learned later from a different Honda dealer that given the major revisions to 2012 CRV, Honda's corporate headquarters had given specific instructions to all dealers to move the 2011 CRVs, regardless whether the dealer had the available color and options on the lot (e.g., call other dealers to find what the customer wants, such as a blue CRV). By this time, my wife and I were ready to leave as this visit would prove to be longer than any of the other six test drives we took. As we stood up to leave, Mr. Mecca ushered in his sales manager, whose name escapes me, and he asked us to sit, regardless that our body language was showing that we had completed our task - taking a test drive. Once we sat, the sales manager put on a Cheshire grin and stated "what will it take to get to buy a CRV today?" We stated, "Nothing!," got up, shook hands and left almost immediately. As my wife and I walked to our car we were seething on how tactless this dealership had been. I will have to give credit that Mr. Mecca made a follow-up call a few days later, which not all the salesmen did, but I was not in my office at the time. In the end we chose a different make and model because we liked the ride better than the CRV. However, if we had chosen the CRV, we would have definitely purchased it at a different dealership after this test driving experience. More

I purchased a 2012 Honda Accord this month.The rating scale above does not go high enough for these 2 gentlemen and the service I received. They were great and they went far beyond their call of duty fo scale above does not go high enough for these 2 gentlemen and the service I received. They were great and they went far beyond their call of duty for me. Words cannot express how these two gentlemen worked with me to get the best deal possible. A GREAT BIG THANKS GO OUT TO RUDOLPH AND SAJAAD - Honda of New Rochelle is great. HONDA OF NEW ROCHELLE - YOUR SERVICE TO CUSTOMERS ARE WONDERFUL!!! KEEP UP THE GOOD WORK!!! More

I went in to Honda of New Rochelle and expected nothing. I know I had a few credit issue's but I needed a car that I can depend on. I was surprised to see that this dealership is not like that rest. They ac I know I had a few credit issue's but I needed a car that I can depend on. I was surprised to see that this dealership is not like that rest. They actually wanted to sell me a car I can afford! The salesman and finance manager worked above and beyond my expectations, and truly made me a lifelong customer because I can trust them. Its that simple. Thank you again Honda of New Rochelle for making this woman a believer that there are good people in this world that care. Thank you again Mike and Jamie. Your the best!!! I would recommend this dealer to anyone interested in a quality used vehicle. M. Brown Loyal Honda of New Rochelle customer More

We received excellent service. You guys went out of your way to make us feel happy with the deal. I would recommend this dealership to everyone. Good deals, great price and service!!! God Bless you! way to make us feel happy with the deal. I would recommend this dealership to everyone. Good deals, great price and service!!! God Bless you! More

Went in to buy a certified crv. Purchased one and picked it up when it was dark. The next morning we examined it and wheel mouldings, grill mouldings, bumper mouldings, the left foot floor rest, ceiling mat it up when it was dark. The next morning we examined it and wheel mouldings, grill mouldings, bumper mouldings, the left foot floor rest, ceiling material were missing or falling off.Immediaetly brought the car back and after 2 hours were offered to replace the vehicle. The only replacemrnt offered had a dent in it and stained seats. the dealer offered to fix the problems and 3 days later we returned. the replacement car was missing a moulding and the seats were still stained. Purchased the first car for 17900, found the second car on their website for 17555. wasnt offered the car for that price. After test driving the second car offered the dealer 17000 because more fixes were needed. Paul Mecca said that we were going to be lucky that we were getting the car for 17555. Demanded our money back and in 2 days received our down payment back. Was contacted by JR Buchbinder the deralers general manager and he did offer a resolution to our problem. While I may go back to the dealership for a new car I continue to have a problem with their certified used car program. More

I purchased my Honda Cr-v approx. a year ago at Honda of New Rochelle. Recently we took our Honda in for the yearly inspection and it did not pass because of the tires. I spoke to Al Liosi about our origi New Rochelle. Recently we took our Honda in for the yearly inspection and it did not pass because of the tires. I spoke to Al Liosi about our original purchase experience and the promises that were made in regards to the tires. Al Liosi corrected the situation and followed through with those original promises. We are very thankful for the wonderful customer service we received. We highly recommend Honda of New Rochelle to anyone in the car buying market. And more specifically we recommend purchasing a Honda from Al Liosi. More