Honda of New Rochelle - Service Center

Dishonest I dealt with Angel from the service department, who pushed for a 30,000 mile service on my 2016 Odyssey. I told him that I didn't need it because I se I dealt with Angel from the service department, who pushed for a 30,000 mile service on my 2016 Odyssey. I told him that I didn't need it because I service the car regularly, but he pushed it with explanations that I found out later were not applicable to my car. Very dishonest and unprofessional. This was my first and last time to have my car serviced at this location. More

I have been coming to Honda of new rochelle for my routine maintenance for close to 15 years, mostly at the express service at 30 e main st. This review is for mike vigliotti in particular. Mike is wh routine maintenance for close to 15 years, mostly at the express service at 30 e main st. This review is for mike vigliotti in particular. Mike is what you want in a service representative. Mike is always pleasant to deal with and always helpful in every aspect, the most important thing to me he is not pushy and always has best interest of the customer in mind.. thanks mike you are the best. More

Fast service Staff will answer & explain whatever concern you have in courteous manner. Pricing is excellent and sometimes you can get discounts on certain service Staff will answer & explain whatever concern you have in courteous manner. Pricing is excellent and sometimes you can get discounts on certain services. I do love recommending this to my friends. More

I have been dealing with Mike Vigliotti for 3 years. I have a 2016 crv. He is always friendly and helpful. He makes sure to explain everything to you. He lets you know what is going on with your car when have a 2016 crv. He is always friendly and helpful. He makes sure to explain everything to you. He lets you know what is going on with your car when it is being serviced. He makes you feel comfortable leaving your car with him. Thank you mike for being the truthful and honest guy you are. More

Excellent service In March 2018 I bought a 2017 new Honda Accord Touring leftover. In October the trunk lid wouldn't stay open; it would slam shut, and a parking syste In March 2018 I bought a 2017 new Honda Accord Touring leftover. In October the trunk lid wouldn't stay open; it would slam shut, and a parking system sensor problem light appeared on my dash. I brought it in to Yonkers Honda, NY, where I 1bought the car for warranty work. Both the advisor, Alex and the service manager, Rich said I had caustic materials (not so) in my trunk which caused the damage and the repair would not be under warranty and would cost $770. I brought my car to a different dealer, New Rochelle Honda, NY, who fixed my car under warranty, no questions asked and polite and accommodating as can be. Bobby was my advisor, a true gentleman. A Honda dealer took better care of me than the dealer from whom I bought the car. It is doubtful I would buy another Honda. And if I did it would definitely not be from Yonkers Honda but from New Rochelle. More

Oil change Excellent service at Honda express , quick and the waiting time was short. Great kind people. I The service advisor Billy Acevedo was great and awesom Excellent service at Honda express , quick and the waiting time was short. Great kind people. I The service advisor Billy Acevedo was great and awesome!!!! More

GO AWAY UNLESS YOU HAVE AN APPOINTMENT I was just getting an oil change across the street at the Express Service Center and I had a question about a tailgate issue on my Odyssey. Its a CPO I was just getting an oil change across the street at the Express Service Center and I had a question about a tailgate issue on my Odyssey. Its a CPO car that I purchased last year at the same dealership. They suggested I go across the street to the service center afterwards for the question, so I did. I went and the fellow who met me asked if I had an appointment -- I did not, so they directed me to the cashier window. I went over there to a young lady who listened to my problem, her only response was "do you have an appointment?". I did not and her response to my quick question was "I can't give you an answer unless the problem is diagnosed and you need an appointment for that". The look of disgust and disdain for my "walk-in" status spoke volumes. I walked away, got into my car and will never come back again. I drove right to the White Plains Service center and I was immediately welcomed, even without an appointment. Thanks for nothing, Dana. Great job on customer service, perhaps you should go work for the DMV. More

Oil change The dealership was very clean the employees was very polite they do excellent work they treat your vehicle as if it was their own I'm happy with the r The dealership was very clean the employees was very polite they do excellent work they treat your vehicle as if it was their own I'm happy with the results More

Express service Creo k de todos los dealers k he visitado este es el mejor!! El servicio excelente, cálido personal, de 5 estrellas puedo dar 100 !! Gracias billy ace Creo k de todos los dealers k he visitado este es el mejor!! El servicio excelente, cálido personal, de 5 estrellas puedo dar 100 !! Gracias billy acevedo!! Muy amablee More

Fantastic experience Brought in my CRV for a regular service and slow leak in the tire. The car was taken right in and the source of the leak was found vey quickly. Oil wa Brought in my CRV for a regular service and slow leak in the tire. The car was taken right in and the source of the leak was found vey quickly. Oil was changed and tire repaired in a vey short time and I was on my way! Mike was the consummate professional, friendly, polite, and clearly knows what he's doing. The whole experience was a pleasure! More