Honda of Newnan

Mr. Winters is professional and helpful. Mr. Kenny Winters is professional and helpful. The location of the store is convenient. The service was done correctly. I will continue to use this Mr. Kenny Winters is professional and helpful. The location of the store is convenient. The service was done correctly. I will continue to use this dealership. More

Great Service........with a Smile. I was very pleased with my service at Honda of Newnan. When everyone is smiling it shows that from leadership down its a great ran business. Continu I was very pleased with my service at Honda of Newnan. When everyone is smiling it shows that from leadership down its a great ran business. Continue to grow. More

Great Service Professional service department. The team Communicated well and finished much quicker than anticipated. They even included a car wash after the servic Professional service department. The team Communicated well and finished much quicker than anticipated. They even included a car wash after the service. It was a painless experience More

New car purchase Great service- great people - great experience Thank you for everything with the purchase of my new Honda Riidgine - I’m sure I will enjoy it for ma Great service- great people - great experience Thank you for everything with the purchase of my new Honda Riidgine - I’m sure I will enjoy it for many years to come Randall harrell More

Sonia Top customer service!!! The staff assist you with making an assertive decision. All the elements of a car buying experience were efficiently in place. Top customer service!!! The staff assist you with making an assertive decision. All the elements of a car buying experience were efficiently in place. Thanks! More

Outstanding Customer Service I recently purchased a 2018 Honda Accord from Honda of Newnan. This was one the best car purchasing experiences that I have ever had. The profession I recently purchased a 2018 Honda Accord from Honda of Newnan. This was one the best car purchasing experiences that I have ever had. The professionalism of the salesman, the sales manager, the finance manager and even the receptionist was nothing short of outstanding. There was a small scratch on the trunk lid that was promptly buffed out when I brought it to their attention. When I experienced difficulty in programming the Homelink, immediate assistance was given. In fact one of the salesman came to my house and corrected the problem. In my opinion Honda of Newnan is an outstanding dealership. I will absolutely recommend them to all of my friends. More

Great Customer Service Mike Moore provided great, over the top customer service on my new Honda CRV. The car was left with him for an oil change, tire rotation and to check Mike Moore provided great, over the top customer service on my new Honda CRV. The car was left with him for an oil change, tire rotation and to check out an unusual noise. He kept me fully advised of progress and reported the results of the service. I appreciate Mike's attention to me and my wife, making service with Honda of Newnan so easy and stree free. More

buying a used car I ask for a quick turn around I buy cars all the time and in 20 years plus it was the longest I ever had to wait to pay for a car . it has never taken I ask for a quick turn around I buy cars all the time and in 20 years plus it was the longest I ever had to wait to pay for a car . it has never taken more then 15 mins when writing a check and I don't know why this time was so slow I was the only one there . I could go on but whats the point More

Dishonest and deceitful Don't waste your time or money dealing with this dealership. Went in for an airbag recall & was given a receipt that they completed an "inspection" a Don't waste your time or money dealing with this dealership. Went in for an airbag recall & was given a receipt that they completed an "inspection" at my request (that I did NOT request as it was never even mentioned to me). The inspection noted everything checked out except my brakes would need attention soon. A day later my car started having problems & the check engine light came on. When I took the car back, I was told nothing they did would have caused any problems but they would be happy to check it out. When they told me I needed a $780 repair and a Honda "upgrade" once the part was installed, I told them no and I wanted the car. They kept me waiting and finally brought the car up with another report on my car that had a long list of things that were wrong. The same things they supposedly check two days prior that were okay. I took the car to another shop and Newnan Honda had cleared the codes and the check engine light was no longer on. At that shop, they found that my oil was really low, yet couldn't find any leaks or anything else wrong. After an oil change my car has been running fine (as it was before) for several weeks now. My brakes do need attention soon which is probably the only thing they said or did that was true. Use this dealership's maintenance & repair department at your own risk. I will never go back! More

classic bait and switch Please stay away from this dealership. We had a terrible experience and their customer service is one of the worst I have encountered today. They don’ Please stay away from this dealership. We had a terrible experience and their customer service is one of the worst I have encountered today. They don’t have things in place, they can’t stand by the promises they make, there isn’t consistency on what they are looking for what they offer. Worst they treat you like crap and are unapologetic about it. Just in case if you happen to stop by brace yourself for worst customer experience. Below is my experience dealing with them. I was shopping around Honda dealerships as I was looking to trade in my 2016 Toyota Prius and get a 2018 Accord. I came across Uri (sales consultant) from this dealership. I had conversations with him over phone call/messages. I left with my family and drove 75 minutes to meet them in person, finalize the deal and get the new car. Things that we discussed upfront: 1. Toyota Prius trade in 2. A black exterior Honda Accord and ivory interior, they didn’t have it in stock but confirmed that it is with one of their sister dealerships and could get it in a day or two When we went in person, Uri was busy with a different deal and Kristina was helping us. After few minutes Uri stopped by and reassured us promises made over phone. We were waiting as our car was apprised to hear about numbers. Then Bob Wannamaker from sales team stopped by and here things started going really bad. 1. Bob said they don’t have interest in trade in of Toyota Prius as it is a commuter car and they don’t see people showing interest in those cars in that neighborhood and couldn’t give a great appraisal. This was very different from what we heard over phone conversations we had. Uri was excited and mentioned that the dealership is looking for used car trade ins and also added 99% of times they can match any other appraisal we got on our car. Don’t fall into this trap. If they wanted used cars I don’t get why Toyota Prius had that distinction. 2. Bob said they can’t get cars from sister dealerships and that they only sell whatever they have in stock and with them. We confirmed at least couple of times over phone about getting the car from sister dealership and Uri confirmed the same just 5 minutes before Bob stopped by. 3. This is the worst, general sales manager doesn’t have time to talk to us on this incident. Probably, they are all the same. This is a new dealership and I don’t think they will make great strides with this attitude and behavior. Throughout the conversation forget about being apologetic about the miscommunications. Instead he treated us unprofessionally, showing no interest in our business. He was asking questions like why did we have to travel so far when there are many honda dealerships in our area, why did you have to get appraisal and deal from 4 different dealerships. It felt like a police interrogating thief to catch a lie. Though he didn’t make any racist remarks he definitely sounded RACIST. I wish I could give 0 stars. Will never advice this dealership to anyone in my family or community. More