
Honda of Newnan
Newnan, GA
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The whole process was so stressful and I felt like I should just buy from somewhere else. I bought a CR-V was verified was available at Gwinnett store. Signed papers on CR-V got insurance on it but it w should just buy from somewhere else. I bought a CR-V was verified was available at Gwinnett store. Signed papers on CR-V got insurance on it but it was sold to someone else. Then was told they would have another one in two to three days. That time came and went and no car. Went back to store to see what was going on. Sales person was going to go get manager for me guess sales manager. They did not even have enough respect for me as a customer to even meet with me think was a lady she just sent finance guy instead. So in meantime canceled my new insurance because week and a half and still no car ended up costing me about 250 more to reinstate insurance. They couldn’t call the Gwinnett store to find out about it. Was told manager there doesn’t like to be called. I guess to busy to be bothered by customers. Oh you can tex him but he won’t get back. Seemed like everybody was in dark about when cars were coming or what car were coming even with all the technology we have. It seemed they were more worried about how I would rate them than getting the car. Was informed that the general manager was informed of the total debacle mess and they would call me and “make it right” guess they were to busy also as they never called. We are retired seniors and this should have been a smooth process and exciting day it was not. A note here they did provide a loaner while this was all transpiring. More
Great experience at Honda of Newnan! Stefan was easy to work with and very accommodating. Joy in finance did a great job and made the process super easy. work with and very accommodating. Joy in finance did a great job and made the process super easy. More
I was very pleased to work with Tyler and Riley through this process. Both were very knowledgeable about the vehicle I purchased. They both gave me their utmost attention and respect during the process. this process. Both were very knowledgeable about the vehicle I purchased. They both gave me their utmost attention and respect during the process. Because of this, everything went smooth and we were in and out within 2 hours. I received a curtosy call asking how I liked my new vehicle and was everything as expected. The finance experience was exceptional as well. Great customer service. I am looking forward to working with this team in the future. More
Had a good experience at Honda of Newnan. Staff was very friendly and helpful. Process went by very quickly and smoothly. Will recommend to friends and family. friendly and helpful. Process went by very quickly and smoothly. Will recommend to friends and family. More
We had a really good experience even through a tropical storm. The sales people worked together to provide a really good experience. Looking forward to working with them again. storm. The sales people worked together to provide a really good experience. Looking forward to working with them again. More
Amazing service. We walked in on a Friday with the opening statement of "We're only looking, we're not here to buy today", but by the end of the day, we had not only the car we were interested in, but opening statement of "We're only looking, we're not here to buy today", but by the end of the day, we had not only the car we were interested in, but a step up in trim level for a price we could be happy with. Jose took care of us in every way we needed, answered every question, explained new technology in the vehicle, and set us up to make up our own minds. We were so happy, we were back the same day to tell Jose and Thurman we wanted the car, and the next morning, the financing was completed and we drove home, the proud owners of a new Odyssey. More
Our recent experience with Honda of Newnan was professional, pleasant and smooth from start to finish. Mr. Ryan Mahaffey was our salesman and he was absolutely amazing! During our initial meeting professional, pleasant and smooth from start to finish. Mr. Ryan Mahaffey was our salesman and he was absolutely amazing! During our initial meeting, I informed Ryan of my preference for a manual transmission (Honda Accord) and within a few weeks, he sent a correspondence with two manual transmission options to review. Ryan maintained consistent contact with us and he always placed our interests and needs first - which speaks volumes in the realm of customer service. We will definitely recommend Ryan to family, friends and colleagues in the future. "Thank you Ryan Mahaffey and Honda of Newnan for your service!" More
From start to Finish Honda of Newnan was A++++Tyler From start to Finish Honda of Newnan was A++++ Tyler Churach was Awesome! I told him what I needed and he got it done! Definitely will recommend to From start to Finish Honda of Newnan was A++++ Tyler Churach was Awesome! I told him what I needed and he got it done! Definitely will recommend to friends and will use him for any future vehicles! Uri was Awesome as well. Both gentlemen were very friendly and their customer service was TOP NOTCH! More
Riley was excellent to work with. He was patient with us as while we were deciding and asking all of our questions. He was also an excellent communicator and we'd love to work with him again in the future. as while we were deciding and asking all of our questions. He was also an excellent communicator and we'd love to work with him again in the future. More
My salesman Alex was very good at knowing all the ends and out of the car that I was purchasing. He was very patient and very attentive! and out of the car that I was purchasing. He was very patient and very attentive! More