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Honda of Owings Mills

Owings Mills, MD

Overview
Reviews
Vehicles
4.7
1,518 Reviews
Call Dealership (667) 662-9990
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9701 Reisterstown Rd

Owings Mills, MD

21117

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Showing 1,518 reviews

August 05, 2025

Great service. Service and parts departments work together like a clock. Everything done in time. More

by yadamenko1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ilya and Matt.
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August 05, 2025

I always get A plus service. I have been going to this location since 2018. The service team always keeps me informed on what is going on More

by ramalblanco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake B
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August 04, 2025

Please improve your service by doing work something early. It is strange that you guys that 4 hours for just oil change. More

by maliksanwalhussain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Q Sue, Melvin Ross, Guillaume Mimoun, Jeannette Shalaby, Charlotte Marsheck
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Aug 05, 2025 -

Honda of Owings Mills responded

We appreciate your feedback and regret that your service experience fell short of expectations. I apologize for the long wait you experienced. Our goal is to provide efficient and high-quality service, and we appreciate you bringing this to our attention. We’re committed to improving your experience on your next visit. If you would like to discuss this further, please don't hesitate to reach out to me at robertperry@group1auto.com Robert Perry, General Manager Honda of Owings Mills | robertperry@group1auto.com

August 02, 2025

There is NEVER a time whereby I've visited the dealerships service department and was greeted and treated with the utmost professionalism. The service is nothing shy of IMPECCABLE and the advisor More

by Angela Bethea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Aug 04, 2025 -

Honda of Owings Mills responded

Hi Angela, thank you for your kind review; we are happy to pass along your comments to the team here at Honda of Owings Mills! Please don't hesitate to reach out if there's anything additional we can do for you.

August 01, 2025

I was treated very well and I do really like Josh he is very helpful thank you More

by Jhammad 57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Report | Print
Aug 03, 2025 -

Honda of Owings Mills responded

Hi! We're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you.

August 01, 2025

Fantastic service. Knowledgeable service intake and technicians. Very courteous. I would highly recommend Owings Milks Honda. More

by Ht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Aug 03, 2025 -

Honda of Owings Mills responded

Hi, we're happy to hear you had such a positive experience with our team! We hope you have a great day!

July 31, 2025

The staff have a strong sense of professionalism and treat customers with professionalism. They also provide friendly. More

by gyeong Hwan Rim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Gould, Q Sue, Melvin Ross, Guillaume Mimoun, Jeannette Shalaby, Brandon Locke, Charlotte Marsheck
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Aug 03, 2025 -

Honda of Owings Mills responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Honda of Owings Mills! We can't wait to see you again. Have a great day.

July 30, 2025

Honda of Owings Mills has great customer service and the prices are reasonable. Mr.Curtis let me know how much my service would costs before they completed the repairs and send me a video about the updates More

by Tiffany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Brodie and Deborah (Debbie)
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Jul 31, 2025 -

Honda of Owings Mills responded

Hi Tiffany, we're happy to hear you had such a positive experience with Curtis and team! Feel free to reach out to us if you need anything. Have a wonderful day.

July 29, 2025

This dealership has been reliable and offer the best customer service possible. They repair your car quickly and listen to your concerns. More

by Jalesa123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla
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Jul 29, 2025 -

Honda of Owings Mills responded

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

July 29, 2025

Staff is always friendly, keeps you updated on the status of your car as you go along. More

by Elishaross123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Report | Print
Jul 30, 2025 -

Honda of Owings Mills responded

Hi, we're happy you found our staff to be so supportive during your experience here at Honda of Owings Mills. We hope you have a great day!

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