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Honda of Owings Mills

Owings Mills, MD

4.7
1,470 Reviews

9701 Reisterstown Rd

Owings Mills, MD

21117

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Showing 1,470 reviews

June 22, 2025

Yaniah was everything! Her personality was amazing & she made sure I got the best deal with my service. The best customer service I’ve received since I’ve been bringing my More

by Will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yaniah Daye
June 22, 2025

Great service department looked up warranty info and found the coverage needed without any issues. More

by borutarm12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince
June 21, 2025

I had a great experience, I will definitely use the service the very near in the future. More

by Kenneth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis
June 20, 2025

Stellar customer service. Needed a new battery. I was in and out in a few hours. With a shuttle ride back to my home after dropping off. So convenient. They also added air to More

by venida.andrews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie and my service manager (I can't remember her name. She had short grey hair. )were extremely helpful.
June 20, 2025

Great Service very customer service friendly did not take long and explained all needs very helpful More

by sunshine3188
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Jun 22, 2025 -

Honda of Owings Mills responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 20, 2025

All of the staff that I worked with were extremely friendly. However, I cannot get over the total cost of my service. It was unreasonably high. I will not be back at the dealership. More

by qwerty1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cynthia
June 19, 2025

I had a great experience buying my car from Kendric (? sp) Even more important to me is the service department. I prefer to deal with Josh S. He is a great service writer and is attentive to helping the c More

by Marcey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My sales person Kendrick has now moved into finance department
Jun 20, 2025 -

Honda of Owings Mills responded

Hi Marcey, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 19, 2025

I am dissapointed in today's service. Started at the beginning with Cynthia, whom was rude and unprofessional not willing to help. Then I was charged for services (rotation of tires) that More

by ra_soto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cynthia (service advisor)
Jun 20, 2025 -

Honda of Owings Mills responded

We appreciate your feedback and regret that your service experience fell short of expectations. Your concerns will be addressed with our team as we work to improve. If you're willing, we would like the opportunity to discuss this further. Please reach out at aettema@hondaofowingsmills.com so we can work toward a resolution. Anthony C. Ettema Service Director - Honda of Owings Mills aettema@hondaofowingsmills.com - Office 667-622-9937

June 15, 2025

Great phone and in person experience dealing with Andy Yoon at Honda of Owings Mills. He was courteous, friendly and very professional. With this experience dealing with Andy, I will certainly recommend t More

by Anita P
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andy Yoon
June 15, 2025

I have always enjoyed the professional and welcoming treatment I receive at Honda of Qwings Mills. More

by charles.holly1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yaniah was informative, kind and caring.
Jun 16, 2025 -

Honda of Owings Mills responded

Hello, we're so glad that we were able to go above and beyond your expectations! We hope you have a great day!

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