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Honda of Owings Mills

Owings Mills, MD

4.7
1,496 Reviews

9701 Reisterstown Rd

Owings Mills, MD

21117

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Showing 1,496 reviews

July 15, 2025

Their sales staffs are very friendly, professional and understanding. Very quick in their response if you call or visit their showroom. More

by yusufabdulkadri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Schwab sales department
July 12, 2025

Premium diagnostic took 6 hours and they missed a constant problem sound my car was making. Now I have to come back the next day for the proper diagnostic to actually be run. More

by A Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Curtis and Josh were helpful
July 12, 2025

I was very satisfied with the service I received. Everything was explained to me and my service representative , Cynthia was great; great customer service skills. More

by haynes281
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Harvey
Jul 14, 2025 -

Honda of Owings Mills responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Honda of Owings Mills! If you have any further questions, please don't hesitate to reach out!

July 10, 2025

Cynthia. H was amazing, efficient and very knowledgeable, Got me in and out with no problem. More

by KB
Recommend Dealer
Yes
Employees Worked With
Cynthia Harvey
Jul 13, 2025 -

Honda of Owings Mills responded

Hi, we're happy you found our staff to be so supportive during your experience here at Honda of Owings Mills. Please don't hesitate to reach out if there's anything additional we can do for you.

July 10, 2025

I was quoted three different prices for rear brakes and rotors and every single time the price jumped over $100. They told me the vehicle would be ready at 2:00pm so I walk out to grab food at 12:30 and my More

by brettkendall21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sarah
Jul 15, 2025 -

Honda of Owings Mills responded

We regret that your customer service experience fell short of our standards. Your concerns matter, and we’re committed to making this right. I’d appreciate the opportunity to discuss what happened and take immediate steps to address it. Please reach out to me at robertperry@hondaofowingsmills.com to discuss your experience and how we can regain your trust. Robert Perry, General Manager

July 09, 2025

The service staff, particularly Matt, made me feel that my service would be completed expertly. The service was also performed in a timely manner. I asked if my window washer fluid could be refilled.. it w More

by npgira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt.. service advisor!
Jul 11, 2025 -

Honda of Owings Mills responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

July 06, 2025

They are very professional and they give you the truth, they also work with you and the service department is Amazing especially the lady in the service department named Ms. Cynthia thank you for treating More

by rrcorner1230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms.Cynthia, Melvin Ross
Jul 08, 2025 -

Honda of Owings Mills responded

Hello, we're happy you found our staff to be so supportive during your experience here at Honda of Owings Mills. If you have any further questions, please give us a call. We're always happy to help!

July 05, 2025

My visit was wonderful. My service tech, Vincent, the driver Robert and the cashier were great. Everyone was courteous and kind. More

by trrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent, Robert and I can not recall the name of the cashier
Jul 06, 2025 -

Honda of Owings Mills responded

Hi, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

July 04, 2025

Great Customer service especially from Mr Joshua Shaikh. A kind professional. I appreciate him and will seek his advice next time. Thank you kindly. More

by Armenthia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua S - SERVICE
Jul 04, 2025 -

Honda of Owings Mills responded

Hi, thanks for your praise and kind comments about Joshua. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 03, 2025

My service advisor Yaniah daye was the the best I ever came across while there . The always kept me up to date on everything that was going on with my car , she came and checked up on me for the times I w More

by Briabunting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Gould
Jul 03, 2025 -

Honda of Owings Mills responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Honda of Owings Mills! Please don't hesitate to reach out if there's anything additional we can do for you.

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