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Honda of Owings Mills

Owings Mills, MD

Overview
Reviews
Vehicles
4.6
1,741 Reviews
Call Dealership (667) 662-9990
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9701 Reisterstown Rd

Owings Mills, MD

21117

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Showing 1,741 reviews

June 14, 2026

Great customer service! I like the video review of my truck. The staff was great and I love that they provide customers with shuttle service. More

by Rstainrod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mimmi
Report | Print
June 13, 2026

very happy with my purchase we will come back when we need a new cari (country) Tim is a great guy More

by bustamante17820
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim
Report | Print
June 12, 2026

Check in was fast and easy. Service manager listed and understood my concerns Very attentive. Job well done. More

by gadams4755
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Q Sue
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June 11, 2026

Over the past 10 years, Joshua is the best in helping me get my car repaired efficiently and honestly with vulnerable advice and suggestions. He and his colleagues work very hard in Baltimore’s summer heat. More

by Ms. Li
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Report | Print
Jun 12, 2026 -

Honda of Owings Mills responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Honda Owings Mills! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 05, 2026

The service was good but the wait was very long for a B 1 service. More

by Habmayo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Harvey
Report | Print
Jun 08, 2026 -

Honda of Owings Mills responded

Thank you for your feedback. We’re glad to hear the service itself met your expectations, though we understand your concern regarding the wait time for your B1 service. Your comments will be shared with our team as we continue working to improve efficiency. We hope to provide a more timely experience on your next visit.

June 02, 2026

The service department used to be the best thing about the dealership but not anymore. More

by velt677
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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Jun 05, 2026 -

Honda of Owings Mills responded

Please allow me to apologize that we did not provide you with the level of service you expect and more importantly deserve when doing business with us. I would like to learn more about your experience, therefore, please send your contact information to rbayat@group1auto.com. I look forward to working with you.   Rose Bayat, General Manager rbayat@group1auto.com

May 30, 2026

The waiting time is too long and their tech take too long to find the problem and give costumes updates More

by Rose
Workmanship
Recommend Dealer
No
Employees Worked With
Seymour Bailey
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Jun 03, 2026 -

Honda of Owings Mills responded

I am very sorry to read that your service took a long time and for our lack of updates. Please know that we will use your feedback to improve the service we provide. Rose Bayat, General Manager rbayat@group1auto.com

May 30, 2026

I went in for my all at 8:30amdidn’t leave until 1pm The wait time was long More

by Keke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
Report | Print
Jun 03, 2026 -

Honda of Owings Mills responded

Please allow me to apologize for the amount of time it took to complete your service on your recent visit. Thank you for taking the time to share your feedback and for the opportunity to improve the service we provide. Rose Bayat, General Manager rbayat@group1auto.com

May 29, 2026

Agent was friendly and helpful. Answered my questions thoroughly. I will definitely come back for additional service More

by mommiessangel
Recommend Dealer
Yes
Employees Worked With
Darren Moseley
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May 30, 2026 -

Honda of Owings Mills responded

Hi, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 29, 2026

Very professional and nice people. Just moved from NY and no questions ask this is rhe best service center. More

by carpinterika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Report | Print
May 30, 2026 -

Honda of Owings Mills responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Honda Owings Mills. If you have any further questions, please don't hesitate to reach out!

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