I recently purchased a new 2018 Honda Odyssey from Honda of Owings Mills. As I began gathering online quotes, Reina and Q were persistent in letting me know that they would beat my best offer by $100. Even as better offers came in, they never wavered in their statement, and held true to their word when we came in to buy. On top of beating the best quote by $100, they included an accessories package that consisted of wheel locks, mud/splash guards, door edge guards, and pin stripes. These were not items essential to our purchase, but it was a nice touch.
On the day we came in, Reina made the process quick and painless, and we drove home with our new car in just a few hours. We made a few visits back since then to tie up a few loose ends, and each time Reina and Q have been there to make the process go smoothly.