
Honda of Owings Mills
Owings Mills, MD
Filter Reviews by Keyword
By Type
Showing 1,495 reviews
Premium diagnostic took 6 hours and they missed a constant problem sound my car was making. Now I have to come back the next day for the proper diagnostic to actually be run. constant problem sound my car was making. Now I have to come back the next day for the proper diagnostic to actually be run. More
I was very satisfied with the service I received. Everything was explained to me and my service representative , Cynthia was great; great customer service skills. Everything was explained to me and my service representative , Cynthia was great; great customer service skills. More
I was quoted three different prices for rear brakes and rotors and every single time the price jumped over $100. They told me the vehicle would be ready at 2:00pm so I walk out to grab food at 12:30 and my rotors and every single time the price jumped over $100. They told me the vehicle would be ready at 2:00pm so I walk out to grab food at 12:30 and my car is sitting in the far parking lot. I had to hunt my keys down so I could get to work. To top it off, every vehicle was getting a complimentary car wash but they skipped that for me and decided to leave trash in my car. Not happy at all and I will not be returning. More
The service staff, particularly Matt, made me feel that my service would be completed expertly. The service was also performed in a timely manner. I asked if my window washer fluid could be refilled.. it w my service would be completed expertly. The service was also performed in a timely manner. I asked if my window washer fluid could be refilled.. it was with no charge! Nice touch!! More
They are very professional and they give you the truth, they also work with you and the service department is Amazing especially the lady in the service department named Ms. Cynthia thank you for treating they also work with you and the service department is Amazing especially the lady in the service department named Ms. Cynthia thank you for treating me with respect. More
My visit was wonderful. My service tech, Vincent, the driver Robert and the cashier were great. Everyone was courteous and kind. My service tech, Vincent, the driver Robert and the cashier were great. Everyone was courteous and kind. More
Great Customer service especially from Mr Joshua Shaikh. A kind professional. I appreciate him and will seek his advice next time. Thank you kindly. A kind professional. I appreciate him and will seek his advice next time. Thank you kindly. More
My service advisor Yaniah daye was the the best I ever came across while there . The always kept me up to date on everything that was going on with my car , she came and checked up on me for the times I w came across while there . The always kept me up to date on everything that was going on with my car , she came and checked up on me for the times I was sitting and waiting even had a little chat on to what made her wanna work there . She is any amazing person and yall did a good job hiring her . More