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Honda of Owings Mills

Owings Mills, MD

Overview
Reviews
Vehicles
4.6
1,726 Reviews
Call Dealership (667) 662-9990
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9701 Reisterstown Rd

Owings Mills, MD

21117

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Showing 1,726 reviews

May 20, 2026

Nice to work with. No sales pressure and very friendly staff. Peter is knowledgeable and awesome customer service. More

by SS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Schwab
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May 17, 2026

efficient service upon arrival my contact attentive very impressed with De ardren explained information professional More

by jeterdiane6500
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
De Andre
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May 16, 2026

The service was terrible. They don’t return your calls. They charge me a lot of money and the car looks and smells the same way it did when I took it in there. More

by Chris.l.barnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mimie
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May 08, 2026

Honda at OWINGS MILLS have been my dealer for over 20 years People are very nice and helpful I I always recommend this dealer to my friends Thank you for your great service More

by Myriam A Delahoz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Q Sue
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May 14, 2026 -

Honda of Owings Mills responded

Hello, reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 08, 2026

I have used this dealer sense 2004 and has never been disappointed. Thanks for the great service. More

by barb228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DeAndre, Q Sue
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May 14, 2026 -

Honda of Owings Mills responded

Hello, reviews like this give us motivation and help us ensure we provide high-quality care. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 07, 2026

Honda of Owings Mills always has appointments available to accommodate my busy schedule and I love the text messages and updates via text. Definitely helpful. My service advisor Tyrus was very friendly and More

by jenjohnson614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyrus
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May 14, 2026 -

Honda of Owings Mills responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

May 03, 2026

Darren great the manager, Cynthia was rude, shuttle driver terrible. Don’t want to encounter them again More

by cal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren, Blake, Cynthia, shuttle driver,
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May 14, 2026 -

Honda of Owings Mills responded

Thank you for your feedback. We’re glad to hear Darren provided a positive experience, though we sincerely apologize for the interactions you described with other team members. This is not the level of service we aim to provide, and your comments will be addressed. We hope to offer you a more consistent and respectful experience in the future.

May 01, 2026

Everyone are very nice and helpful. They help you out in every way they can. More

by alicejanef3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deandrew
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May 14, 2026 -

Honda of Owings Mills responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 27, 2026

Needed the mandatory recall for air bags. Made an appointment for 10 am on 27-Apr-2026 at Honda Owings Mills (Maryland USA). The service agent said it will be 2.5 hours. After 2.5 hours, that More

by Nk
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
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May 15, 2026 -

Honda of Owings Mills responded

Please allow me to apologize that we did not provide you with our goal of 5 star service. I am very sorry that the recall was not completed during your visit and for our overall poor performance. Anthony Ettema, Service Director, will contact you to schedule a time, convenient for you, to return to have the recall performed. I am confident that Anthony will work very hard to regain your trust. Thank you for taking the time to share your experience and for the opportunity to improve the service we provide. Rose Bayat, General Manager rbayat@group1auto.com

April 27, 2026

Excellent work and very fast sevice at owings mills honda. Great job keep it up More

by jaypatel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Gould, Q Sue, Melvin Ross, Guillaume Mimoun, Jeannette Shalaby, Brandon Locke
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Apr 28, 2026 -

Honda of Owings Mills responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

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