Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Honda of Owings Mills

Owings Mills, MD

Overview
Reviews
Vehicles
4.6
1,743 Reviews
Call Dealership (667) 662-9990
View Awards

9701 Reisterstown Rd

Owings Mills, MD

21117

Directions

By Type

Showing 1,743 reviews

June 17, 2026

Everything was fine. This is my second review by the way I really appreciated Rick’s help More

by barryschlossberg1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rock
Report | Print
Jun 18, 2026 -

Honda of Owings Mills responded

Hi, we really appreciate your positive review! Please don't hesitate to reach out to us if there's anything more we can do!

June 15, 2026

Was there for 2 hours after appointment time and nothing was in process of being done. I took my car and left. Will go to another dealer. More

by pjnoone2
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mimi
Report | Print
Jun 17, 2026 -

Honda of Owings Mills responded

Please allow me to apologize that we did not provide you with our goal of 5-star service. I am really sorry that you left without having your vehicle serviced and for the inconvenience it caused you.   I would love an opportunity to speak with you to learn more about what happened and work to regain your trust. Please send your contact information to rbayat@group1auto.com.   I look forward to working with you.   Rose Bayat, General Manager rbayat@group1auto.com

June 14, 2026

Great customer service! I like the video review of my truck. The staff was great and I love that they provide customers with shuttle service. More

by Rstainrod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mimmi
Report | Print
Jun 16, 2026 -

Honda of Owings Mills responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

June 13, 2026

very happy with my purchase we will come back when we need a new cari (country) Tim is a great guy More

by bustamante17820
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim
Report | Print
Jun 15, 2026 -

Honda of Owings Mills responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

June 12, 2026

Check in was fast and easy. Service manager listed and understood my concerns Very attentive. Job well done. More

by gadams4755
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Q Sue
Report | Print
Jun 15, 2026 -

Honda of Owings Mills responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Honda Owings Mills. Please don't hesitate to reach out if there's anything additional we can do for you.

June 11, 2026

Over the past 10 years, Joshua is the best in helping me get my car repaired efficiently and honestly with vulnerable advice and suggestions. He and his colleagues work very hard in Baltimore’s summer heat. More

by Ms. Li
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Report | Print
Jun 12, 2026 -

Honda of Owings Mills responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Honda Owings Mills! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 05, 2026

The service was good but the wait was very long for a B 1 service. More

by Habmayo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Harvey
Report | Print
Jun 08, 2026 -

Honda of Owings Mills responded

Thank you for your feedback. We’re glad to hear the service itself met your expectations, though we understand your concern regarding the wait time for your B1 service. Your comments will be shared with our team as we continue working to improve efficiency. We hope to provide a more timely experience on your next visit.

June 02, 2026

The service department used to be the best thing about the dealership but not anymore. More

by velt677
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Report | Print
Jun 05, 2026 -

Honda of Owings Mills responded

Please allow me to apologize that we did not provide you with the level of service you expect and more importantly deserve when doing business with us. I would like to learn more about your experience, therefore, please send your contact information to rbayat@group1auto.com. I look forward to working with you.   Rose Bayat, General Manager rbayat@group1auto.com

May 30, 2026

The waiting time is too long and their tech take too long to find the problem and give costumes updates More

by Rose
Workmanship
Recommend Dealer
No
Employees Worked With
Seymour Bailey
Report | Print
Jun 03, 2026 -

Honda of Owings Mills responded

I am very sorry to read that your service took a long time and for our lack of updates. Please know that we will use your feedback to improve the service we provide. Rose Bayat, General Manager rbayat@group1auto.com

May 30, 2026

I went in for my all at 8:30amdidn’t leave until 1pm The wait time was long More

by Keke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
Report | Print
Jun 03, 2026 -

Honda of Owings Mills responded

Please allow me to apologize for the amount of time it took to complete your service on your recent visit. Thank you for taking the time to share your feedback and for the opportunity to improve the service we provide. Rose Bayat, General Manager rbayat@group1auto.com

1
2
...
175