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Honda of Owings Mills

Owings Mills, MD

4.7
1,452 Reviews

9701 Reisterstown Rd

Owings Mills, MD

21117

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Showing 1,452 reviews

April 16, 2025

I always encounter superb service when I go, especially from Josh, my tech specialist. The lobby is always clean and comfortable Everyone is professional More

by snowby.se
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh and desk clerk, I don't know her name. Sorry
Apr 18, 2025 -

Honda of Owings Mills responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Honda of Owings Mills! If you have any further questions, please don't hesitate to reach out!

April 16, 2025

Service arrangements were great. Communication excellent, and Bryan Browns mechanical expertise off the charts as they always are More

by Oldlax
Recommend Dealer
Yes
Employees Worked With
Josh and Bryan
Apr 18, 2025 -

Honda of Owings Mills responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Honda of Owings Mills! Please don't hesitate to reach out if there's anything additional we can do for you.

April 15, 2025

I bring my car here for service. My service advisor always explains the work that needs to be done and the work is done efficiently. More

by T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Apr 17, 2025 -

Honda of Owings Mills responded

Hello, we are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care!

April 15, 2025

Service was excellent! They fixed a defect that was present at purchase without being reminded. Courtesy by Cynthia Harris always impeccable More

by prettynpink202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Harris
Apr 17, 2025 -

Honda of Owings Mills responded

Hi, we're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 15, 2025

Visit was quick, checking into my appointment was smooth. Work performed on my vehicle was quick as well More

by Devin Gaines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Holmes
Apr 17, 2025 -

Honda of Owings Mills responded

Hello Devin, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

April 15, 2025

Very professional and very efficient. Customer service was very pleasant. Would in fact recommend again More

by Jnam7970
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy, Derek Gould, Q Sue, Melvin Ross, Guillaume Mimoun, Jeannette Shalaby, Brandon Locke, Charlotte Marsheck
Apr 17, 2025 -

Honda of Owings Mills responded

Hi, our team strives to deliver an excellent experience, and is glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 14, 2025

Amazing service provided by Kevin ! He was able to get my car in and out and it’s running great ! More

by Monique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Holmes
Apr 16, 2025 -

Honda of Owings Mills responded

Hi Monique, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 11, 2025

I appreciate the sales manager (Mike) and his willingness to make sure we were ultimately satisfied with our experience. More

by Anonymous
Recommend Dealer
Yes
Employees Worked With
Mike
Apr 15, 2025 -

Honda of Owings Mills responded

Thank you for your feedback. I apologize that we fell short on delivering an exceptional customer experience, specifically at time of delivery. I know Mike, our sales manager, has been working with you to resolve the issues with the delivery you received from one of our newer sales people. I look forward to working to restore your trust in our sales department and making sure you receive an excellent experience in our service department on your future visits. Robert Perry General Manager Honda of Owings Mills robertperry@hondaofowingsmills.com

April 11, 2025

The Honda of owings mills is one of the best and they takes good care of their customers More

by Kelvinkpwe28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanette, charlotte q sue, Derek Gould, Q Sue, Melvin Ross, Guillaume Mimoun, Jeannette Shalaby, Brandon Locke, Charlotte Marsheck
Apr 14, 2025 -

Honda of Owings Mills responded

Hi, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 10, 2025

Matt and Debbie was very helpful and professional in helping me with the information for repairs on my car. I'm grateful for all the help. More

by DANIELBOYD1961
Recommend Dealer
Yes
Employees Worked With
Matt and Debbie
Apr 14, 2025 -

Honda of Owings Mills responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

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