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Honda of Owings Mills

Owings Mills, MD

Overview
Reviews
Vehicles
4.6
1,835 Reviews
Call Dealership (667) 662-9990
View Awards

9701 Reisterstown Rd

Owings Mills, MD

21117

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Showing 1,835 reviews

June 28, 2026

Always have god service here. Tyrus was soooo helpful today telling me what was really needed for my vehicle. More

by PJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyrus Costley
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Jun 29, 2026 -

Honda of Owings Mills responded

Hello, we're happy you found Tyrus to be so supportive during your experience here at Group 1 Honda Owings Mills. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 22, 2026

They did my maintenance and recall in 1 visit. Happy to get my car back so soon More

by dg6988
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Shaikh
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Jun 23, 2026 -

Honda of Owings Mills responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 17, 2026

Everything was fine. This is my second review by the way I really appreciated Rick’s help More

by barryschlossberg1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rock
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Jun 18, 2026 -

Honda of Owings Mills responded

Hi, we really appreciate your positive review! Please don't hesitate to reach out to us if there's anything more we can do!

June 15, 2026

Was there for 2 hours after appointment time and nothing was in process of being done. I took my car and left. Will go to another dealer. More

by pjnoone2
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mimi
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Jun 17, 2026 -

Honda of Owings Mills responded

Please allow me to apologize that we did not provide you with our goal of 5-star service. I am really sorry that you left without having your vehicle serviced and for the inconvenience it caused you.   I would love an opportunity to speak with you to learn more about what happened and work to regain your trust. Please send your contact information to rbayat@group1auto.com.   I look forward to working with you.   Rose Bayat, General Manager rbayat@group1auto.com

June 14, 2026

Great customer service! I like the video review of my truck. The staff was great and I love that they provide customers with shuttle service. More

by Rstainrod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mimmi
Print
Jun 16, 2026 -

Honda of Owings Mills responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

June 13, 2026

very happy with my purchase we will come back when we need a new cari (country) Tim is a great guy More

by bustamante17820
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim
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Jun 15, 2026 -

Honda of Owings Mills responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

June 12, 2026

Check in was fast and easy. Service manager listed and understood my concerns Very attentive. Job well done. More

by gadams4755
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Q Sue
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Jun 15, 2026 -

Honda of Owings Mills responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Honda Owings Mills. Please don't hesitate to reach out if there's anything additional we can do for you.

June 11, 2026

Over the past 10 years, Joshua is the best in helping me get my car repaired efficiently and honestly with vulnerable advice and suggestions. He and his colleagues work very hard in Baltimore’s summer heat. More

by Ms. Li
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Print
Jun 12, 2026 -

Honda of Owings Mills responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Honda Owings Mills! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 05, 2026

The service was good but the wait was very long for a B 1 service. More

by Habmayo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Harvey
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Jun 08, 2026 -

Honda of Owings Mills responded

Thank you for your feedback. We’re glad to hear the service itself met your expectations, though we understand your concern regarding the wait time for your B1 service. Your comments will be shared with our team as we continue working to improve efficiency. We hope to provide a more timely experience on your next visit.

June 02, 2026

The service department used to be the best thing about the dealership but not anymore. More

by velt677
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Print
Jun 05, 2026 -

Honda of Owings Mills responded

Please allow me to apologize that we did not provide you with the level of service you expect and more importantly deserve when doing business with us. I would like to learn more about your experience, therefore, please send your contact information to rbayat@group1auto.com. I look forward to working with you.   Rose Bayat, General Manager rbayat@group1auto.com

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