Honda of Owings Mills

No hassle purchase! Anthony Gelfen was so helpful and easy to deal with, genuinely a nice guy. Go the Northwest Honda a buy car from him, you won't regret it! Anthony Gelfen was so helpful and easy to deal with, genuinely a nice guy. Go the Northwest Honda a buy car from him, you won't regret it! More

Excellent Service! We recently purchased a 2016 Honda Pilot from Northwest. After a subpar experience at another dealer, my husband and I decided to look elsewhere. I We recently purchased a 2016 Honda Pilot from Northwest. After a subpar experience at another dealer, my husband and I decided to look elsewhere. I emailed Northwest on a Saturday and they got back to me within a few hours! From there I was able to set up an appointment a few days later and drive away with a new car that day. They had exactly what we were looking for, never pressured or tried to upsell us on anything, and were beyond patient and kind since we had our two young children with us. We worked with Robert who was so personable and took time to chat with me and share pictures of his kids while my husband was test driving the car. They gave my husband and I plenty of space and time to talk over finances and the deal we were making. We left there knowing that we got a great deal for our trade in but also an amazing deal on our new car. More

Superb! I came in with my eighteen year old 1998 Acura CL 2.3 with 268500 miles and I haven't had a car payment in 15 years!! This was my first experience to I came in with my eighteen year old 1998 Acura CL 2.3 with 268500 miles and I haven't had a car payment in 15 years!! This was my first experience to purchase a new vehicle and it was awesome! I love my CRV EX-L !!! Mel Ross is so professional and went beyond the call of duty to make sure I was taken care of. He took the time to explain everything during the purchasing process and he explained everything to me about my CRV after the purchase which I needed after coming out of a car with NO computerized gadgets!!! LOL!!! Mel made the experience wonderful! He's the best!!! Kim Calhoun More

Reluctant buyer exceptional service from start to finish from the salesman to the financial officer. The staff was knowledgeable. I was only considering 2 cars and le exceptional service from start to finish from the salesman to the financial officer. The staff was knowledgeable. I was only considering 2 cars and left with 1 of them. More

Awesome Customer Service! I had the best experience at Northwest Honda (Certified Used) dealership! Derek made everything easy! The whole process was pretty much completed over I had the best experience at Northwest Honda (Certified Used) dealership! Derek made everything easy! The whole process was pretty much completed over the phone! I only need to come into the dealership to test drive the vehicle and sign my paperwork! It was extremely painless! Kudos to Derek and Larry! More

Amazing experience! Already knew what I wanted and they had it - at the best price - no crazy extras - all via the web! No haggling or manager "discussions" needed! Rob Already knew what I wanted and they had it - at the best price - no crazy extras - all via the web! No haggling or manager "discussions" needed! Robert and Leendert closed the deal and had me out the door in my new car in record time! More

Great Experience Mr. Mitchell was good salesmen gave me a reasonable deal on purchase of car. I have been leasing with Northwest Honda since 2009 and this is the 4th c Mr. Mitchell was good salesmen gave me a reasonable deal on purchase of car. I have been leasing with Northwest Honda since 2009 and this is the 4th car I have leased from them. I could have gone to other dealerships, but Northwest customer service is what keeps me coming back. I am a strong believer in good customer service and Northwest Honda has definitely got it!!!!!!!!! Their customer service I rate as number 1, because they believe in putting the customer first, whether it is purchasing a car or having car serviced. More

AWESOME car buying experience! I went to trade my car and my experience was wonderful! Azaria "AZ" which was my salesman was very knowledgeable, answered all of my questions and was I went to trade my car and my experience was wonderful! Azaria "AZ" which was my salesman was very knowledgeable, answered all of my questions and was very pleasant. Dawn, in finance was extremely helpful with getting the car at a price that comfortable. I would recommend Northwest Honda to anyone whose interested in purchasing a new car. Also, I LOVE my car. The features are everything I wanted and more. My overall experience was AWESOME! Tiffiney Hairston More

Sales agent was patient and helpful I went in to test drive the Honda CR-V, and was not aware of the new HR-V option. After I described my driving needs to Mel, he came up with the idea I went in to test drive the Honda CR-V, and was not aware of the new HR-V option. After I described my driving needs to Mel, he came up with the idea of the HR-V, which is the car I eventually bought. That was not before I went on not just one, but many test drives with Mel, as I tried out both models for size! He was very patient, and gave me the time and space to figure out what car I needed. Overall, I am extremely happy with my new car, and because I went in with a specific budget and had pre-determined the numbers that worked for me, I had a straightforward purchasing experience at this dealership. More