Honda of Owings Mills

Awesome Customer Service! I had the best experience at Northwest Honda (Certified Used) dealership! Derek made everything easy! The whole process was pretty much completed over I had the best experience at Northwest Honda (Certified Used) dealership! Derek made everything easy! The whole process was pretty much completed over the phone! I only need to come into the dealership to test drive the vehicle and sign my paperwork! It was extremely painless! Kudos to Derek and Larry! More

Amazing experience! Already knew what I wanted and they had it - at the best price - no crazy extras - all via the web! No haggling or manager "discussions" needed! Rob Already knew what I wanted and they had it - at the best price - no crazy extras - all via the web! No haggling or manager "discussions" needed! Robert and Leendert closed the deal and had me out the door in my new car in record time! More

Great Experience Mr. Mitchell was good salesmen gave me a reasonable deal on purchase of car. I have been leasing with Northwest Honda since 2009 and this is the 4th c Mr. Mitchell was good salesmen gave me a reasonable deal on purchase of car. I have been leasing with Northwest Honda since 2009 and this is the 4th car I have leased from them. I could have gone to other dealerships, but Northwest customer service is what keeps me coming back. I am a strong believer in good customer service and Northwest Honda has definitely got it!!!!!!!!! Their customer service I rate as number 1, because they believe in putting the customer first, whether it is purchasing a car or having car serviced. More

AWESOME car buying experience! I went to trade my car and my experience was wonderful! Azaria "AZ" which was my salesman was very knowledgeable, answered all of my questions and was I went to trade my car and my experience was wonderful! Azaria "AZ" which was my salesman was very knowledgeable, answered all of my questions and was very pleasant. Dawn, in finance was extremely helpful with getting the car at a price that comfortable. I would recommend Northwest Honda to anyone whose interested in purchasing a new car. Also, I LOVE my car. The features are everything I wanted and more. My overall experience was AWESOME! Tiffiney Hairston More

Sales agent was patient and helpful I went in to test drive the Honda CR-V, and was not aware of the new HR-V option. After I described my driving needs to Mel, he came up with the idea I went in to test drive the Honda CR-V, and was not aware of the new HR-V option. After I described my driving needs to Mel, he came up with the idea of the HR-V, which is the car I eventually bought. That was not before I went on not just one, but many test drives with Mel, as I tried out both models for size! He was very patient, and gave me the time and space to figure out what car I needed. Overall, I am extremely happy with my new car, and because I went in with a specific budget and had pre-determined the numbers that worked for me, I had a straightforward purchasing experience at this dealership. More

Friendly, Transparent Approach It was great working with Rob Pullo and Northwest Honda. Rob was transparent and up front about their pricing structure. They were not pushy at all, w It was great working with Rob Pullo and Northwest Honda. Rob was transparent and up front about their pricing structure. They were not pushy at all, which I very much appreciated. Once we arrived at the dealer for a test drive, it was just a formality because we did all our discussions via email beforehand. It was a refreshing experience all the way through. They offered me the lowest price of any dealer I contacted in the region. More

Thorough job AZ at the dealership provided everything you would want in a car buying experience. He took his time to show you the vehicle, listened to our requests AZ at the dealership provided everything you would want in a car buying experience. He took his time to show you the vehicle, listened to our requests and made sure we were comfortable with our decision. More

Extremely Fast Service and Extreme Bottom Line Pricing! I came to this dealership after shopping around other local Honda dealers and Robert Pullo gave me bottom line pricing plus tax without any haggle and I came to this dealership after shopping around other local Honda dealers and Robert Pullo gave me bottom line pricing plus tax without any haggle and misunderstanding. Obviously they have the lowest price around Baltimore on new cars and they helped me and got me in and out in my new car with financing in 1.25 hours. That's amazing. That's Northwest Honda! More

Great people No problem, great people, good car They were knowledgeable about the CRV we were looking at and made us fair deal for the CRV 2016 model. They locate No problem, great people, good car They were knowledgeable about the CRV we were looking at and made us fair deal for the CRV 2016 model. They located the exact model we were looking for and we took delivery in about a week. I would highly recommend Northwest Honda to anyone in the market. More