Honda of Owings Mills

Kudos to Larry "Duke" Brooks When my husband and I arrived at the Northwest Pre-owned Dealership, we were graciously greeted by Larry "Duke" Brooks, a very professional Selection When my husband and I arrived at the Northwest Pre-owned Dealership, we were graciously greeted by Larry "Duke" Brooks, a very professional Selection Specialist (Sales Rep). Larry was extremely knowledgeable, courteous, respectful, and engaging. He went the extra mile to provide us with exceptional service. Larry's polite and congenial personality actually persuaded us to purchase our SUV from Northwest. Thank you Mr. Larry "Duke" Brooks for all that you do -- Keep up the Great Work!!! The Bright Family More

Great sales advice and help from Mgary Williams Mr. Williams must be one of the best and most effective salesmen with whom we have had the pleasure of dealing buying cars over the past forty years. Mr. Williams must be one of the best and most effective salesmen with whom we have had the pleasure of dealing buying cars over the past forty years. He looked after everything in our search for a used CR-V with low mileage and good equipment, from first learning about what we wanted to seeing to it that the service department cleaned up some minor dings on the car we ultimately bought. One very revealing story: we spend much more time on completing sale paperwork because the dealership was installing and learning how to use new "paperless" sale computer software. The process dragged on and we, without eating for many hours, found our blood sugar dropping rapidly. Mgary drove a mile to the local deli and treated us to a healthy high-protein lunch while the closing staff worked with the tricky new software. He is a jewel, and we had several used CRVs to choose from at various dealerships in the area: we chose the CRV from Northwest because of Mgary Williams. We will be sure to pass on his name to our friends in the Baltimore-Washington area. More

The Purchase of a 2012 Camry Todd Keefer is the best! No hassle and made our visit enjoyable. We came to look and ended up with a very nice car. Thank-you for this very nice ex Todd Keefer is the best! No hassle and made our visit enjoyable. We came to look and ended up with a very nice car. Thank-you for this very nice experience. More

Great Service The service in this dealership was great and the employees were friendly and helpful. I would recommend this dealership to friends that are trying to The service in this dealership was great and the employees were friendly and helpful. I would recommend this dealership to friends that are trying to buy a car. More

Used Honda Pilot-good price, sales process smooth and easy Found a used Honda Pilot online at Northwest Honda-it was just listed. Emailed and heard right back from the sales manager. He quoted me a price and Found a used Honda Pilot online at Northwest Honda-it was just listed. Emailed and heard right back from the sales manager. He quoted me a price and said it was a good price because some dealer repairs had not been added into the cost. I had another question and was connected with John Cabal who was helpful and responsive. He quoted the floor price with the dealer work added in which increased the price about $1,000 (new tires and brakes and oil change the main expenses). I asked which price was the actual price and he said they would honor the original lower price quoted . . . whew. Very helpful, stuck around a little later since we had to drive up from Whidbey Island. No pressure, John made it very easy. Thank you! More

Helping my sister to buy a new car "Country" (Tim Mance) went way out of his way to help my sister find the car she would be happy with. He was extremely patient and helpful even under "Country" (Tim Mance) went way out of his way to help my sister find the car she would be happy with. He was extremely patient and helpful even under extremely trying circumstances. More

The Best My experience at Northwest Honda was excellent. The staff was very helpful. Rashad Howell ensured that I purchased the vehicle that is best for me. My experience at Northwest Honda was excellent. The staff was very helpful. Rashad Howell ensured that I purchased the vehicle that is best for me. More

Buying a new car I did not expect the car buying experience to be this easy! Buying a car is a big purchase, and they assisted me with finding the car I loved and bea I did not expect the car buying experience to be this easy! Buying a car is a big purchase, and they assisted me with finding the car I loved and beat the offers of other nearby dealerships. Gary (Selection Specialist) made me feel right at home. He quickly helped me find the car I wanted (2015 Honda Fit) at the price I could afford. They also agreed to pay my rental car fees while I waited for my car to come in. I am extremely satisfied with my experience at Northwest Honda, and would recommend them to family, friends, and anyone looking to buy a new car! More

my purchase My experience with Northwest Honda was excellent. I was able to leave with the car of.my choice. Larry Brooks was awesome. He made sure that I was c My experience with Northwest Honda was excellent. I was able to leave with the car of.my choice. Larry Brooks was awesome. He made sure that I was comfortable with my visit there. Larry explained to me everything I needed to know with purchasing a car. I was very satisfied. More

Just like family I went into Honda just wanting to look at cars. I thought that I was going to know more than him but I was wrong...lol he was very nice and never mad I went into Honda just wanting to look at cars. I thought that I was going to know more than him but I was wrong...lol he was very nice and never made me feel bad for trying to keep information from him, but he knew it all. He was very helpful and not pushy. My boyfriend and I felt that he was never trying to get over or just make a sale for the day. I would go back to Ray when its time for me to buy my next car felt I was with family. More