Honda of Owings Mills

Loved my experience with Northwest Honda In so many words nothing short of amazing! Best car buying experience hands down!!! Everyone went above and beyond to make sure my needs were met. Def In so many words nothing short of amazing! Best car buying experience hands down!!! Everyone went above and beyond to make sure my needs were met. Definitely gained a new lifetime customer! More

the general sales manager was quite rude! the sales person was excellent (arnold greenspun). when i met the general sales manager, jon orofino, to discuss the price of the car i was going to b the sales person was excellent (arnold greenspun). when i met the general sales manager, jon orofino, to discuss the price of the car i was going to buy, he was rude, gave me a curt response, and walked away. he was even insulting to the sales person. it did not matter to mr. orofino that this would have been my 4th honda from the northwest honda dealership. when i asked for a loyalty discount, he looked angry, and acted insensitively. i called again to discuss the car, since the salesperson was so helpful, professional, and courteous, and again got an unsatisfactory response from mr. orofino. i bought a car today from the heritage honda in westminster. the sales person who was so helpful and who was "awesome" was bill sparrow. everyone i interacted with at that dealership, including the general manager, was amazing and very happy to get my business. i will be doing my service needs at that dealership. i currently own three hondas and will no longer do services/maintenance at northwest honda or buy another honda from that dealership. they lost a loyal customer. More

Beyond excited I give myself this rate because I got what I really wanted and Larry brooks made sure I got what I really wanted instead of getting a car i really did I give myself this rate because I got what I really wanted and Larry brooks made sure I got what I really wanted instead of getting a car i really didn't want so I am very appreciative and excited about my car More

Looking out for a Kid I seen a car online for a great deal. I came up to see the car. Larry "Duke" Brooks was the selection specialist who took my request to get the 2012 I seen a car online for a great deal. I came up to see the car. Larry "Duke" Brooks was the selection specialist who took my request to get the 2012 Honda Civic on the lot. Duke was able to help ease me through the process. He treated and guided me like I was family. He sent me to the right people to make every thing work. Duke was the best. I'll recommend him for anyone. More

"Above and Beyond Expectations - Ask for Larry Brooks!!!" I have purchased several cars in my lifetime, new and used. This was a used car purchase. But the level of customer service I received, you would ha I have purchased several cars in my lifetime, new and used. This was a used car purchase. But the level of customer service I received, you would have thought I paid cash for a high end luxury car, and I wasn't purchasing a Honda! The sales, and financing experience was off the charts! Do yourself a favor and ask for Larry Brooks for your next car purchase. You'll be telling your family and friends about the experience. I was made to feel like family and a VIP all at the same time!!!!! People always post bad service, but this is an opportunity to say something positive! I would recommend Northwest Honda to anyone for service or purchase, new or used!!! More

Buying a new car ...actually FUN! All of the people who worked at this dealership were friendly and very helpful. There was no pressure and I got the best deal possibl ...actually FUN! All of the people who worked at this dealership were friendly and very helpful. There was no pressure and I got the best deal possible. A special shout out to DJ Rickels and Braden Boudris- thanks for the best car buying experience ever! More

Exceptional Customer Service!!!!! Wow I don't know where to start. I'm beyond please with the quality customer care and service provided to me by the team at Northwest Honda. My direct Wow I don't know where to start. I'm beyond please with the quality customer care and service provided to me by the team at Northwest Honda. My direct referral was to Brandon Mitchell, my second referral was to Ray Mclaughlin...how excited I was that the two if them already work closely together as a team. The referrals were from friends i geuinely trust and care for as family.i immediately knew I was in great hands. They went above and beyond to not o get me out of a bad situation, my need for a reliable and dependable vehicle, but they were compassionate in understanding my situation and how limited I was in resources and support to assist with the car buying process. My dream car has always been a Honda and I'm excited to be the first owner of the selected vehicle which accommodates my wants and needs. I am forever grateful for their exceptional quality service and most importantly being staff of integrity, loyalty to customer service and men of their word. I can go on and on but I must end I'm forever grateful for my new blessing and thank Ms. Dawn and her supervisor for financially making everything fall into place for me. Best experience ever in my first new car buying experience. NORTHWEST HONDA is the place to be!!!!!! :) More

Great dealership - ask for Braden My wife and I had a great experience working with Braden Boudris at Northwest buying our Honda Odyssey. The price was really competitive, the service My wife and I had a great experience working with Braden Boudris at Northwest buying our Honda Odyssey. The price was really competitive, the service was top notch, and Braden was very trustworthy and kind. We had our three young children with us (no babysitter was available) and everyone was wonderful to them. If you're in the market give Braden a call over at Northwest. More

Excellent ! I was referred to this dealership through a good friend and they had me in the vehicle I wanted within a couple hours !! Ask for Braden !! He is t I was referred to this dealership through a good friend and they had me in the vehicle I wanted within a couple hours !! Ask for Braden !! He is top notch and knows all of the vehicles inside and out ! Whether it's about the engine and transmission or how to work the fancy radio that guy knows it all !!!!! More

Great Experience!!!!!!!!!!!!!!!! Mr. Arnold Greenspun is a lifesaver!!! I worked with him twice! He knew exactly who I was the second time. He was friendly, courteous, he took the tim Mr. Arnold Greenspun is a lifesaver!!! I worked with him twice! He knew exactly who I was the second time. He was friendly, courteous, he took the time out to get to me when I couldn't get there, he was understandable, and he was genuine! He wanted to make sure he got me in a car!! He assisted me and my mom to the fullest extent!! From now on I will come and purchase any vehicle from Northwest Honda because of him, and I will always come to him for any vehicle purchases!!! He is the best of the best!~ Christina B. and Candace W. More