Back

Honda of Owings Mills

Owings Mills, MD

4.6
1,835 Reviews

9701 Reisterstown Rd

Owings Mills, MD

21117

Directions

By Type

Showing 1,835 reviews

May 30, 2026

The waiting time is too long and their tech take too long to find the problem and give costumes updates More

by Rose
Workmanship
Recommend Dealer
No
Employees Worked With
Seymour Bailey
Jun 03, 2026 -

Honda of Owings Mills responded

I am very sorry to read that your service took a long time and for our lack of updates. Please know that we will use your feedback to improve the service we provide. Rose Bayat, General Manager rbayat@group1auto.com

May 30, 2026

I went in for my all at 8:30amdidn’t leave until 1pm The wait time was long More

by Keke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
Jun 03, 2026 -

Honda of Owings Mills responded

Please allow me to apologize for the amount of time it took to complete your service on your recent visit. Thank you for taking the time to share your feedback and for the opportunity to improve the service we provide. Rose Bayat, General Manager rbayat@group1auto.com

May 29, 2026

Agent was friendly and helpful. Answered my questions thoroughly. I will definitely come back for additional service More

by mommiessangel
Recommend Dealer
Yes
Employees Worked With
Darren Moseley
May 30, 2026 -

Honda of Owings Mills responded

Hi, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 29, 2026

Very professional and nice people. Just moved from NY and no questions ask this is rhe best service center. More

by carpinterika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
May 30, 2026 -

Honda of Owings Mills responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Honda Owings Mills. If you have any further questions, please don't hesitate to reach out!

May 28, 2026

Quick check-in, service tech listened and answered all my questions. Car serviced in reasonable amount of time. Will definitely be going back. More

by srengorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service-Joshua
May 30, 2026 -

Honda of Owings Mills responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 26, 2026

Ms. Cynthia was fantastic. I came in without an appointment and she was able to help me with a tire replacement and ensure it was covered under the warranty. More

by cgosnell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Gould
May 29, 2026 -

Honda of Owings Mills responded

Hello, we're happy you found Cynthia to be so supportive during your experience here at Group 1 Honda Owings Mills. Feel free to reach out to us if you need anything. Have a wonderful day.

May 22, 2026

I would like to thank Honda for good customer service. The timing was not bad at all for maintenance 👍 More

by Cassandra
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Q Sue
May 23, 2026 -

Honda of Owings Mills responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 22, 2026

They were efficient, attenative and went out of their way to help me feel comfortable More

by Arlene
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James
May 23, 2026 -

Honda of Owings Mills responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 22, 2026

Blake was very helpful kind and professional. It’s pleasure to come and be taken of right away. More

by Nicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
May 23, 2026 -

Honda of Owings Mills responded

Hi Nicki, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, Group 1 Honda Owings Mills

May 20, 2026

Nice to work with. No sales pressure and very friendly staff. Peter is knowledgeable and awesome customer service. More

by SS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Schwab
May 22, 2026 -

Honda of Owings Mills responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

...
11
...