Honda of Owings Mills

"Dashboard Lady" I must say, Larry Brooks is an oustanding saleman. Very polite, easy going and just a pleasure to deal with. He made sure that I found what I wanted I must say, Larry Brooks is an oustanding saleman. Very polite, easy going and just a pleasure to deal with. He made sure that I found what I wanted in a car. I fell in love with the Honda Civic 2012. The test drive was smooth and quiet, nothing like my 18 year old Toyota Corolla. I knew that this car suited me from first sight. The only thing was the, "dashboard". I was insistent upon not getting the car, due to the freakish lights, the info buttons, econ buttons, etc.... I decided not to get the car that night. I came back three days later and decided to try another car. It was Larry Brooks' hospitality and concern for my needs, that brought me back. I test drove another car, but it also had the same "dashboard". I figured why not get the car I originally wanted and let's hope the dashboard wouldn't take to long to grow on me. I'm in love with my Honda Civic! Thank you Larry Brooks for your unconditional patience and working with me to get the car I desired. Larry Brooks a truly amazing human being! Congratulations Northwest Honda on hiring Larry Brooks. You must be proud! More

Gary's Painless Used Car Purchase Saying goodbye to my 11-year-old Honda Accord and saying hello to my "new car" -- an almost-new Honda Civic -- could not have been a smoother exercise Saying goodbye to my 11-year-old Honda Accord and saying hello to my "new car" -- an almost-new Honda Civic -- could not have been a smoother exercise. Without exerting any pressure, Northwest sales rep Braden Boudris helpfully steered me toward the 2012 Civic that suited my needs (along with a very reasonable price and trade-in of my Accord). It was pretty obvious, after testing out some other models and dealing with other salesmen at two other Honda dealerships, that I was taking my business back to Northwest. Braden was friendly, courteous and helpful throughout the process, a true professional. More

Buying my first car Larry was so helpful...he really took his time to meet my every need. This was a very different experience compared to the other dealerships I went to Larry was so helpful...he really took his time to meet my every need. This was a very different experience compared to the other dealerships I went to. Larry went above and beyond to make sure I wouldn't be disappointed in any way and after about 2 hours I walked off the lot with my dream car...Larry you are great thank you soooo much customer service was amazing... More

Great experience The staff at Northwest was extremely friendly and helpful. They did NOT use a high pressure approach, which I really appreciate. Our sales rep Braden The staff at Northwest was extremely friendly and helpful. They did NOT use a high pressure approach, which I really appreciate. Our sales rep Braden Boudris was incredibly helpful and willing to work with me to find a car and price that met my needs. I have already recommended him to a friend. More

Yay new car!! I came to Northwest Honda to talk about purchasing or leasing a Honda. Wasn't totally sure about getting something that day but Braden was welcoming I came to Northwest Honda to talk about purchasing or leasing a Honda. Wasn't totally sure about getting something that day but Braden was welcoming and very helpful. He patiently talked me through the ins and outs of leasing to help me make a decision. Never felt pressured and ended up leaving with a new 2015 Honda Civic and I love it! Great experience! More

Great experience Larry welcomed me right in. I came in for a car that they said they had and had sold in a matter of seconds. Due to the dealership feeling I was incon Larry welcomed me right in. I came in for a car that they said they had and had sold in a matter of seconds. Due to the dealership feeling I was inconvenience search for a great car for me and my mom. Great car, great price, great customer service, great deal. The salesman Larry was patient and so was the finance guy. They were so patient because this was my first car. I would definitely refer any and everyone to them. Already pass the card out. More

great experience Recently purchased a CRV. Staff was friendly and went above and beyond (cleaning my old plates, making sure things matched, making sure i knew how di Recently purchased a CRV. Staff was friendly and went above and beyond (cleaning my old plates, making sure things matched, making sure i knew how different features in the car worked after i purchased it etc. Easy, problem free buying experience. More

BECAUSE I'M HAPPY!!! Thank you Ray Hondayman Mclaughlin II....Because you were patient with selling my husband a MUCH NEEDED car!!! Now my husband is happy and so am I!!! Thank you Ray Hondayman Mclaughlin II....Because you were patient with selling my husband a MUCH NEEDED car!!! Now my husband is happy and so am I!!! thank you so much for all you did to make this happen. You can't THANK YOU enough for your hard work and dedication!!!! More

Smooth and easy transaction! ! Great service! We were greeted and helped quickly. Larry took us for a test drive and Marc helped us get financing. We got the perfecy truck for our family. Great de We were greeted and helped quickly. Larry took us for a test drive and Marc helped us get financing. We got the perfecy truck for our family. Great dealership and great price!! More

good day at honda Its good to meet a salesman who takes pride in his product all around. I would definitely recommend Jon to anyone looking for a pleasant and helpful h Its good to meet a salesman who takes pride in his product all around. I would definitely recommend Jon to anyone looking for a pleasant and helpful honda experience. More