Honda of Owings Mills

Experience Overall my experience was great. From the time I entered the dealership to when I left I was helped every step of the way. The sale specialists Larry Overall my experience was great. From the time I entered the dealership to when I left I was helped every step of the way. The sale specialists Larry Brooks was amazing. He was very friendly and knew what he was talking about. Not only that but he answered all the questions I had in detail. He seemed confidence and never questioned himself, if there was a questioned that wasn't in his field he knew who to refer me to. I am very pleased and thank you again. More

Great Experience Purchasing a Used Car with Northwest Honda My wife and I were in the market for a used Odyssey and spent two weeks researching and viewing many vehicles. Far and away, we received the best ser My wife and I were in the market for a used Odyssey and spent two weeks researching and viewing many vehicles. Far and away, we received the best service from Northwest Honda. Our sales associate, Michelle Makel, was fantastic! She took me on an extensive test drive of three different Odysseys that had in stock and carefully went over all the details of the vehicles. Michelle put no pressure on me to buy but went to great lengths to get the one I wanted ready for sale as it had just be traded in. I brought my wife and daughter the next day and she even had balloons and crayons for our daughter. Northwest Honda gave a great price for the best looking Odyssey I could find in the DC and Baltimore area (I looked at A LOT of them). I felt that the whole Northwest Honda team treated my family with a level of professionalism I did not find at other dealers. I highly recommend this dealer for purchasing new or used vehicles and I will definitiely be going back here when we decide to get a second car. Thanks Michelle and Billy! - Matt More

Great Experince From the moment I stepped into the showroom, I gelt at ease. Mr.Brooks made me even more comfortable with his frank honesty and sincerity. It was a From the moment I stepped into the showroom, I gelt at ease. Mr.Brooks made me even more comfortable with his frank honesty and sincerity. It was a pleasure to work with him and the gentleman in the finance dept (I am unable to recall his name). Most of all, I appreciate getting the car and the bumper to bumper warranty at the price I wanted. Overall, this was a wonderful experience and I love my Lexus. More

Return customer Salesman was very knowledgeable and helpful regarding all aspects of the car, as maintenance requirements and financing. Very straightforward to deal Salesman was very knowledgeable and helpful regarding all aspects of the car, as maintenance requirements and financing. Very straightforward to deal with. This is the third Honda we've bought at Northwest and have been satisfied customers. More

great experience Mr. Pearson and Mr. Mosby worked together to get me in the car I Iwanted for a great price. These two guys are great. I will definitely be sending my Mr. Pearson and Mr. Mosby worked together to get me in the car I Iwanted for a great price. These two guys are great. I will definitely be sending my friends to them in the future. More

Highly Recommended Wonderful experience, very happy with my vehicle and purchased at a very reasonable price. Lower price listed online and they honored it without a pro Wonderful experience, very happy with my vehicle and purchased at a very reasonable price. Lower price listed online and they honored it without a problem. Also, the finance guy was very helpful. More

Comfortable quick purchase experience The car was ready and cleaned for presentation when we arrived. The car was in excellent condition as advertised. The price had been dropped quite a The car was ready and cleaned for presentation when we arrived. The car was in excellent condition as advertised. The price had been dropped quite a bit on the internet so there was no negotiation from the "discounted" price which was OK because it was a good value. I would have preferred a higher trade in value for old car but everyone knows that if you want top dollar for your car, sell it yourself. Salesperson Larry was solicitous and informative without being pushy. We were in and out in 2.5 hours which feels like a world record. More

I love Northwest Honda... They made us feeli like family. We purchased a used 2008 Honda odyssey Ex-L three years ago and it was in new condition. We were very pleased and happy for the service we received fr We purchased a used 2008 Honda odyssey Ex-L three years ago and it was in new condition. We were very pleased and happy for the service we received from our car salesman Derek Gould and the rest of his team in the used car department. When we purchased our 2008 Honda Odyssey our credit score was low and we didn't have any established credit but, Derek and his team worked very hard to get us approved for our loan. They Are very dedicated and hard workers. The minor issues we had with our odyssey we took it back to Northwest Honda and they took care of it with no problems. Northwest Honda has been very good to us. We just purchased a 2014 Honda odyssey Elite... We did move about 45 to 50 miles from Northwest Honda and we are located near another Honda dealer but the excellent experience we had with Northwest Honda in the past, we had to come back. We experienced the same excellent service as the first time. We even referred friends and family to Northwest Honda and they have a wonderful experience too. Our salesman Derek Gould and our Finance Manager Jonathan Jasie are very professional and take pride in what they do. The atmosphere of all the staff we came in contact with including Kristen Hill-Harris were all wonderful and provided us with outstanding customer services. They were all welcoming and very respectful. Thanks again Derek Gould, Jonathan Jasie, Kristen Hill-Harris, and the other wonderful staff of Northwest Honda. We will be back in the future and we're going to ask for our excellent and very professional salesman Derek Gould. Tierra & Glenn Green. More

Great Dealership Excellent customer service is alive and well at Northwest Honda. One of our best car buying experiences by far. Larry Brooks followed through on eve Excellent customer service is alive and well at Northwest Honda. One of our best car buying experiences by far. Larry Brooks followed through on every phone call, email, and he exceeded our expectations. He's a professional, yet friendly and he goes out of his way to meet the needs and requests of the customer. Everything he said would be done was done and the car was beautiful when we drove it off the lot. Leen Dert got us the best available financing and he didn't stop looking until he did. I highly recommend this dealership and if you're in the market for a new or pre-owned vehicle, this is the place to start your search. More

Excellent Experience! My sales person Larry Brooks made this the best car purchase experience ever for me. He made it a quick, easy, and painless process. I will be recomme My sales person Larry Brooks made this the best car purchase experience ever for me. He made it a quick, easy, and painless process. I will be recommending Larry to all my friends and family. He took the time to to come in on his day off to make sure my deal was done and I received my car by my birthday. I dont usually trust salesman, but He is a great guy. He made me feel comfortable and treated me as I was top priority. Great man# Excellent customer service# Great Deal# Great dealership# Awesome car# Extremely satisfied customer ;) . More