Honda of Owings Mills

Great Job Larry Brooks was a pleasure to work with.Any issues we had were resolved without any problems. I would recommend this dealership for perspective buyer Larry Brooks was a pleasure to work with.Any issues we had were resolved without any problems. I would recommend this dealership for perspective buyers. More

Mandy GNA Braden is a very nice guy. He is layed back and funny. He made me feel welcome and at ease. Overall a very cool guy! :-) Robert is also a nice man. Ve Braden is a very nice guy. He is layed back and funny. He made me feel welcome and at ease. Overall a very cool guy! :-) Robert is also a nice man. Very good attitude and easy going. Very hard workers! More

Never Bought a New Car Before I came with my wife one evening to look at a Honda Accord LX. Braden approached us after we wandered around in the showroom for about five minutes. I came with my wife one evening to look at a Honda Accord LX. Braden approached us after we wandered around in the showroom for about five minutes. After describing the car we were interested in that I saw online, he escorted us out into to lot where it was located. He had a very laid back, matter-of-fact approach, with no hard sell whatsoever. Very concisely, he described the car's high points and features. We left to think things over and I returned the following week. Although, we were quite certain, and the price was right, I was prepared to negotiate based on the car's invoice price. When the time came to indicate I was interested in purchasing, I asked to see the invoice. Typically, the buyer and dealer agree at some price between the invoice price and the MSRP. While he agreed to show it to me, he asked me if he sold it to me for the invoice price was alright. Sure!! The rest of the purchase went very smoothly. Braden was exceedingly helpful and gracious. The papers I signed with the financial officer were clearly explained. In fact, the dealership recommended I bring in the plates (tags) off our old car (ready to be donated) and registration and they generated a new registration for the Accord, without my having to visit the DMV. I was able to pay with a personal check and Braden drove the car back to my house (not too far away). I am very satisfied with my experience, and would purchase a car from Northwest Honda again. More

The car we wanted was not in stock, but James, our salesman, promised he could find one and he did! His colleague Braden had to drive the car down all the way from Delaware just to have it onsite whe salesman, promised he could find one and he did! His colleague Braden had to drive the car down all the way from Delaware just to have it onsite when we were available to purchase the car. He made sure the car was clean and filled up upon pickup, and patiently set up my blue tooth and explained the navi and audio. James really worked hard behind the scenes to make this all seem smooth and easy for us, and explaining all of our options, answering all questions. He was knowledgeable about all aspects of the odyssey. The "accessories lady" explained our choices clearly and made it easy to make our decision on that. All were great with kids, and the vending facility was helpful, and the building itself pleasant and welcoming. I liked that all staff worked well together as a team, and helped each other out, even those not directly involved in the deal. We are new customers, and we would highly recommend northwest honda. More

Both the gentlemen mention did wonderful!!! Great minds and positive attitudes!!! I am very greatful happy and please!!! Very happy customer!! I am surely recommending these guys and dealership! and positive attitudes!!! I am very greatful happy and please!!! Very happy customer!! I am surely recommending these guys and dealership! More

Experience was pleasant and fast. Unlike any other car buying experience, will definitely be using this dealer in the future! Will be recommending the dealership to fiends and family. buying experience, will definitely be using this dealer in the future! Will be recommending the dealership to fiends and family. More

We located a vehicle on the internet, emailed Larry Brooks. He immediately responded, we went to test drive the vehicle. We returned on Saturday to purchase the vehicle. Larry was there first thing Brooks. He immediately responded, we went to test drive the vehicle. We returned on Saturday to purchase the vehicle. Larry was there first thing in the morning, had our financing done quickly, and took very good care of us. I would definitely return to make another vehicle purchase at Northwest Honda. More

Todd did an exceptional job in looking out for me and my son and made it happen for me to get the car we wanted. I appreciate the hard work and effort you guys did at NW Honda. A Big Thank you. son and made it happen for me to get the car we wanted. I appreciate the hard work and effort you guys did at NW Honda. A Big Thank you. More

My experience in purchasing my vehicle was very good. Mr Brooks was pleasant and a good people's person. I would definitely recommend northwest Honda. I must say I left as a happy customer Brooks was pleasant and a good people's person. I would definitely recommend northwest Honda. I must say I left as a happy customer More

When I came into northwest honda I was automatically greeted with smiles. Mr. Brooks was very professional by explaining everything and answering all of my questions. He was also very funny which made t greeted with smiles. Mr. Brooks was very professional by explaining everything and answering all of my questions. He was also very funny which made the experience light and airy. I appreciate that. "I got you covered" is his signature line that day and he stuck to that. I was able to leave with the car that I always admired without it breaking my pocket what else can a customer ask for? The team at northwest showed that it was customer first and sales second. They exceeded my expectations! Thank you so much! More