
Honda of Owings Mills
Owings Mills, MD
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Billy and Erica made the buying process exciting and fun, not to mention reassuring. Buying a car is always stressful and this was far from it. My finance person Gwen Fykes brought humor to lighten the moo not to mention reassuring. Buying a car is always stressful and this was far from it. My finance person Gwen Fykes brought humor to lighten the mood at signing, she took the edge off of signing all of those intimidating papers. I feel like I got the car I was looking for for the price I wanted. More
My experience with Northwest Honda proved to better than I expected. Car dealers tend to get a bad rep but the staff members here have shifted my perception, they were attentive, knowledgeable. Quite I expected. Car dealers tend to get a bad rep but the staff members here have shifted my perception, they were attentive, knowledgeable. Quite frankly I was blown away by their non-stop service, they made sure I was fully educated about my new car and financing. I could go on and on but you simply must experience Northwest Honda for yourself, you won't be sorry! If you are looking for superb service, kind staff, and an amazing vehicle make your way over. Kenneth Brooks and Jason Minard assisted me and so I can honestly say these gentleman will make your visit pleasant and ensure you leave the lot happy. More
Hassle free. Greate price. The price offered to me was great compared to other dealership. I will definitely recommend my friends and family if they decide to go for Honda. great compared to other dealership. I will definitely recommend my friends and family if they decide to go for Honda. More
Sales person and finance manager were and they helped and explained everything during the sales process. Sales Person shown us all the possible options which fits in my criteria and compared multiple options explained everything during the sales process. Sales Person shown us all the possible options which fits in my criteria and compared multiple options and provided best service. More
Just wanted to rate my latest experience with Scott in the electronics department. I had a hard time trying to get my Rosen entertainment satellite radio activated and Scott made a frustrating experience the electronics department. I had a hard time trying to get my Rosen entertainment satellite radio activated and Scott made a frustrating experience turn smooth. Scott was very polite, professional and understanding. Because you care Scott, I'm listening to my satellite radio. Thanks Rose Tatum More
We had been looking for a used Honda CRV for some time, Sam kept us updated on the trades she got in. Today we got to drive away in our new CRV. Thank you Sam for looking out for your customers. We lo Sam kept us updated on the trades she got in. Today we got to drive away in our new CRV. Thank you Sam for looking out for your customers. We love it and the dealership it was a great experience, there finance dept made it simple and easy for us to get our financing. WE LOVE OUR NEW HONDA ...THANK YOU NW HONDA More
James Fish was an outstanding person with which to deal. He was very professional and courteous to us and was most informative about each car that we drove. Our experience with him was the best that we have He was very professional and courteous to us and was most informative about each car that we drove. Our experience with him was the best that we have ever had while buying a car because he was so pleasant and friendly and he did not push us into any decision making. The price of the car was very fair and we are thrilled with our new car. He was kind and patient with us and showed a lovely sense of humor. Thank you Jim! We are most grateful for all your help today, More
I was referred to Mark by a past customer and my boss. Mark was professional, knowledgable and gave me a very fair deal. It was a pleasure buying a car from him. I should also note that the entire team Mark was professional, knowledgable and gave me a very fair deal. It was a pleasure buying a car from him. I should also note that the entire team at Northwest seemed to work together to provide exceptional customer service. Without a doubt, I would recommend them to friends and family -- and I live across town. DAS More
My experience at Northwest Honda was excellent. The buying process was simple and well organized among employees. Every employee was friendly, even employees having no part in the process. Paper work buying process was simple and well organized among employees. Every employee was friendly, even employees having no part in the process. Paper work ran smoothly and the presentation of the car upon take home was immaculate. Any complaint or problem I noticed with the car (ex: scratch on bumper, linking phone to car) was quickly addressed and corrected. I was in and out of the dealer (including test drive, paper work, etc.) in just about 2 hours! The only complaint I have is that I felt the price of the vehicle could have been lowered more than it was. The price online is true to what they will offer you in person. Overall, great experience! More