Honda of Owings Mills

It is a very friendly dealer ship. Big country was very helpful and friendly. Josh was very professional and helpful with the buying process. I was very satisfied with the service. helpful and friendly. Josh was very professional and helpful with the buying process. I was very satisfied with the service. More

Branden and Bert made this whole car buying experience a pleasure. No nonsense pricing, no wasting of my time!! They did exactly what we asked them to do. Thanks guys. pleasure. No nonsense pricing, no wasting of my time!! They did exactly what we asked them to do. Thanks guys. More

I came to Honda initially to just to get an idea of what's on the market and what I can afford. While there, the vehicle that I purchased caught my atttention. Mr. Carter was very helpful and reassured what's on the market and what I can afford. While there, the vehicle that I purchased caught my atttention. Mr. Carter was very helpful and reassured that there was no pressure to purchase. Mr. Carter and other associates worked with me and were very friendly, making me feel welcomed. This was my first dealership purchase with Honda but this is my fourth Honda. I will forever be a Honda customer! More

I had a great experience at Northwest Honda. On May 10th I went there looking to trade in my vehicle and Billy Collins was very helpful in finding me a car within my price range. Billy did everything possib I went there looking to trade in my vehicle and Billy Collins was very helpful in finding me a car within my price range. Billy did everything possible to get me a good rate! He is very courteous and professional and I left there very happy with My New Honda Pilot! Now when I hear that someone is looking to buy a new/used vehicle I always recommend Northwest and I tell them to ask for Billy. Thank you for your great service! More

Billy went out of his way to find the vehicle I wanted in the price range I wanted. They gave me a reasonable price on my trade in, and did the few extra thing to my truck that I want done before I purchaced the price range I wanted. They gave me a reasonable price on my trade in, and did the few extra thing to my truck that I want done before I purchaced it. I am very pleased with the dealership and Billy and have referred several people to them who have also had good experiances. More

I would recommend Northwest Honda to anyone. My Salesman Billy Collins was pleasant, courteous and very knowledgable about the vehicles.he made the buying process very simple and fast.He is a no pressure ki Billy Collins was pleasant, courteous and very knowledgable about the vehicles.he made the buying process very simple and fast.He is a no pressure kind of guy with all the right answers. Buying a car can be very stressful but, not the case here. He knows how to make it a pleasant experience. If he doesn't have what you want he will find it. Several of my family members have also bought there vehicles though Billy and all of them are glad that they did. My experience was wonderful and I will definatly return to Billy at Northwest for my next car! More

Very friendly and easy to talk to. Gave several options and worked a great deal and even fed us while we were there. I will be sure to tell others and worked a great deal and even fed us while we were there. I will be sure to tell others More

The above-mentioned employees (along with whoever else I came in contact with at this dealership) treated me better than I had ever been treated while buying a car. Not only were they very courteous, they came in contact with at this dealership) treated me better than I had ever been treated while buying a car. Not only were they very courteous, they went over and beyond in dealing with my slight disablilty. The price I was offered (the first price) was beyond my expectation and the trade in value put on my vehicle was more than fair. I was so very satisfied I returned two days later and purchased another vehicle and insisted I deal with the same employees. I am in my late 60s so I don't know how many more vehicles I may be in need of, but rest assured if there are any, they will be purchased at Northwest Honda. I intend to refer all I come in contact with who may be looking to buy a vehicle to forsake all other dealers. I also would like to mention that I had been to other dealerships before going to Northwest Honda; rest-assured in the future Northwest will be the first and only dealership I frequent. More

I would definitely recommend this dealership to anyone in the future. The customer service provided by Phil helped to make up for some of the mistakes though. After we purchased the vehicle, we were contacte the future. The customer service provided by Phil helped to make up for some of the mistakes though. After we purchased the vehicle, we were contacted 3 times afterwards for different mistakes (wrong tags). Not huge issues, but curious why this things were looked over. Overall, great experience except being there over 7 hours without eating. Poor planning on us I guess! (Bring a snack!) Generally positive experience. Thanks to Phil for helping us out! More

"We're a high-volume dealership," they told me when I called about a 2005 Jaguar X-Type. And that proved to be true as they treated me as a number ... despite driving for seven hours round-trip t when I called about a 2005 Jaguar X-Type. And that proved to be true as they treated me as a number ... despite driving for seven hours round-trip the next day to view and purchase the vehicle. I was told that they'd handle all the registrations and "paperwork" with the Virginia DMV, as well as that they'd reimburse me for any repairs to the brakes (which I knew were needed but the salesman vehemently denied) that the authorized me (in writing) to have done locally. A week later, I get lots of "thank you" emails from the used car manager, urging me to contact him if I experience any problems. That I did ... along with me salesman. Neither have replied to numerous emails I sent, inquiring about the status of my vehicle's registration and repairs. And while the used car manager put me on hold when I called, transferring me to my salesperson, I received a rude and nasty tongue lashing. This is not the way I -- or you -- want to be treated by a car dealership! If you want to be no more than a number, then consider dealing with Northwest Honda. If, however, you want personalized and courteous attention -- before, during, and after the sale -- then I recommend you go elsewhere! More