
Honda of Owings Mills
Owings Mills, MD
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I have been buying cars from this dealership and from Mark Honkofsky since 1995 and have consistently received excellent service, fair prices and friendship. I have referrred numerous friends and family Mark Honkofsky since 1995 and have consistently received excellent service, fair prices and friendship. I have referrred numerous friends and family to this dealership with similar experiences. I will continue to use this dealership in the future without hesitation. More
Everyone there is very nice from the person who answered the phone, to the service techs, and finally the cashier during check out. They go above and beyond to work with you. They are very personable and tr the phone, to the service techs, and finally the cashier during check out. They go above and beyond to work with you. They are very personable and treat you with respect. Paul was very nice and patient since i had to reschedule my appointment. My work was done the same day and I was able to pick it up that evening. When I did go to pick it up, I noticed that my antenna was missing my Minnin Mouse topper. Paul took the time to go and look for it. It had come off in the car wash, I was so happy that he found it. It is the little things like this that keep me coming back for my service. More
Very nice Honda dealership. Staff was courteous and knowledgeable of my 2009 Honda Civic coupe. Would HIGHLY recommend this dealership to all of my friends and co-workers. Special thansk to Dough for knowledgeable of my 2009 Honda Civic coupe. Would HIGHLY recommend this dealership to all of my friends and co-workers. Special thansk to Dough for making my purchase paineless! Dealerhip was clean and cars on lot were easy to view. Financing with Gwen was fast and an overall fun experience. More
Billy and Gwen were a joy to work with, they were very accomodating,went above and beyond, and made my car-buying experience a very pleasant one. I would gladly recommend them to my friends and family. I accomodating,went above and beyond, and made my car-buying experience a very pleasant one. I would gladly recommend them to my friends and family. I am glad i chose Northwest HondaThanks again Billy and Gwen for making my day. More
I gave the rating because the people were very freindly and helpful. I was able to get the excact car iwanted in less than a week. They were very patient with all of my questions. I was having trouble wit and helpful. I was able to get the excact car iwanted in less than a week. They were very patient with all of my questions. I was having trouble with my bluetooth and Anthony was very patient helping me set it up. Also, it was very nice being able to get my registration and new licence plates on the spot. It has been 10 years since I had bought a car, and it was an excellent experience at Northwest Honda. More
Excellent experience, Harry listened, he did not pressure us, he was there to answer all questions, he knew about the vehicles and he showed us things about the vehicle we would have missed. He was excellen us, he was there to answer all questions, he knew about the vehicles and he showed us things about the vehicle we would have missed. He was excellent! Harry also remembered things out us from our initial visit and asked about them on oyur second visit. He is an excellent sales person and "people-person" - he did not ignore our 15 year-old daughter like so many other sales people, he even surprised our daughter with balloons!!! Our daughter mentioned how impressed she was that Harry shook her hand and spoke to her! Thanks Harry!!! Replacing our 1999 Grand Voyager is next :-) More
My wife and I have dealt with Northwest Honda for 10 years now and we have had great experiences working with Mark Honkofsky, recommended by a trusted family member (unsure of spelling) (in sales) and L years now and we have had great experiences working with Mark Honkofsky, recommended by a trusted family member (unsure of spelling) (in sales) and Leendert Pijpers (business manager). They are very tuned into the customer's needs,know the products they are selling, fairly laid back (relative low pressure), and feel like extended family to us. We would not and have not hesitated to send customers to Northwest Honda and have had overall consistenly good experiences dealing with their service department. We will be Northwest Honda Customers for life! More
Always complete and on time. Took care of the last minute battery issue in 5 minutes flat. I have used this service department for several cars and they are always fair and communicate well. Genuine conce battery issue in 5 minutes flat. I have used this service department for several cars and they are always fair and communicate well. Genuine concern about the customer experience. Great people to do business with. More
Everyone at this dealership was extremely helpful!! Billy Collins was the best car sales man I ever met. He was very honest and even stayed in touch when I had to make a long road trip. I recommended my frie Collins was the best car sales man I ever met. He was very honest and even stayed in touch when I had to make a long road trip. I recommended my friend to the dealership and I received $100 just for her perchance! I strongly recommend this dealership to anyone who is looking for a new or used car. I couldn't have received better service. Thank you Northwest Honda, I love my little SUV! More
This was my first time buying a vehicle on my own. I knew I wanted a used Honda CRV. Northwest was my first stop and I was very pleased with the attention and service given to me. I went to several other dea I wanted a used Honda CRV. Northwest was my first stop and I was very pleased with the attention and service given to me. I went to several other dealers that same evening. The next day I was back at Northwest buying my new car. After the purchase I had a few small issues but I was very impressed by the way Billy at Northwest handled the situation. I continue to have follow up questions and appreciate Billy's time and patience in answering them. I would highly recommend Northwest Honda to anyone I know. And I promise when the time comes for me to get another vehicle, I will take my business back to Northwest Honda. Thank you Billy and everyone else at Northwest Pre-Owned. More