Honda of Owings Mills

Thuan was the first person to respond my e-mail requesting pricing for an Honda Accord. I e-mailed five dealers and Thuan responded before anyone else did. Once we came to the dealership, he was v requesting pricing for an Honda Accord. I e-mailed five dealers and Thuan responded before anyone else did. Once we came to the dealership, he was very helpful in showing us all of the car's features. Also, we found a lower price for the car and Thuan and his manager were very nice about matching that price. The business manager, Lars, was also helpful with the warranty information. If we decide to buy a honda, we would defintely go back to northwest honda and ask for Thuan to be our salesperson. More

I have purchased 5 cars from Northwest. I think that lets you know how satisfied I am with the service. This year I purchased a 2010 CRV Honda with the navigation system. It is complicated and Anthony who ha you know how satisfied I am with the service. This year I purchased a 2010 CRV Honda with the navigation system. It is complicated and Anthony who handles this service has been tremendously helpful and knowledge and available. I looking forward to having my CRV for many years to come. More

Elliot was great. He explained to us about everything we needed to know. Most important he was calmed, friendly and he listened. There were some other employees that help but i can't recalled there name. Th needed to know. Most important he was calmed, friendly and he listened. There were some other employees that help but i can't recalled there name. They were all helpful. They understood what we needed and I hope that the same service is given when due. More

I worked with Billy Collins at Northwest Pre-Owned and he was hreat! He was very knowledgable of the car I was buying and its maintence. I had some follow up questions and concerns and Billy took care of the was hreat! He was very knowledgable of the car I was buying and its maintence. I had some follow up questions and concerns and Billy took care of them right away! When I felt that someone in service wasnt being very helpful, Billy took upon himself to call and make sure veerything was going the way it should. Thank you to Billy and the folks at Northwest PreOwned. More

I was looking for a car because my car had been totalled in a recent accident. I knew some of the dealers at Northwest Honda, however I worked with other people that were on the lot that day. I went over in a recent accident. I knew some of the dealers at Northwest Honda, however I worked with other people that were on the lot that day. I went over to the used dealership for Northwest Honda and Billy saw that I needed help and got me keys to all of cars I was interested in. I test drove an Acura TL 2006 and a Nissan Altima 2009. I really enjoyed driving the Acura TL and fell in love instantly. Billy ensured me that I was getting a good deal and that I would not find it anywhere else! I made the deal the day I was there and drove off in my beautiful car. I would recommend Northwest Honda to anyone I know. They were fantastic and really helped make me feel better about my entire situation with losing my previous car and making a great deal for my future love! Thank you Northwest Honda! Amanda Roosa More

Everyone was very helpful and friendly. Billy was willing to help with everything and anything. This was the first time ever purchasing a car and it was a very fast and smooth process. In and out w willing to help with everything and anything. This was the first time ever purchasing a car and it was a very fast and smooth process. In and out within two and a half hours. The paint guy did an awesome job buffing out scratches. I will definitely recommend people to this dealership. More

Excellent overall experience working with Billy and rob. Within two hours our negotiations were finished and I was a new car owner. Billy and rob were very accomodating to my needs. I would strongly recom Within two hours our negotiations were finished and I was a new car owner. Billy and rob were very accomodating to my needs. I would strongly recommend northwest Honda to anyone looking to buy a new car!! More

The customer service was great because Billy was very friendly and i could tell that he really cared of my well being and what i wanted in a vehicle, he wasnt just trying to sell me any car. And Gwen was friendly and i could tell that he really cared of my well being and what i wanted in a vehicle, he wasnt just trying to sell me any car. And Gwen was also very friendly and looked to get me the best loan deal that she could find. I really appreciated that they took their time and were patient with me and explained everything. More

I was very pleased with how I was treated at Northwest Honda. Alan took his time in showing me different styles and colors of the CRV. I am extremely satisfied with my selection and am truly enjoying th Honda. Alan took his time in showing me different styles and colors of the CRV. I am extremely satisfied with my selection and am truly enjoying the car. Anthony showed me step by step all the controls and features of the car which has been very helpful. More

This was my second experience buying from Northwest and it was wonderful. Our sales rep Thuan Truong was great. He understood what we wanted and gave us an incredible price. It was so easy to do busines it was wonderful. Our sales rep Thuan Truong was great. He understood what we wanted and gave us an incredible price. It was so easy to do business with Northwest. I highly recommend this dealership. More