Honda of Owings Mills

Our salesperson Billy Collins was friendly and helpful and never tried to push a vehicle we weren't interested in. Gwen in financing was also very friendly and helpful. We managed to purchase a certifi and never tried to push a vehicle we weren't interested in. Gwen in financing was also very friendly and helpful. We managed to purchase a certified used vehicle and, including test drive (and waiting for the vehicle to return from test drive) as well as financing and paperwork, were out the door driving our vehicle home in well under 3 hours. Thanks! More

I can not begin to express how SATISFIED I was with Max Cho. Max is one of the MOST FRIENDLIEST COUTEOUS and PROFESSIONAL Sales Reps that I have EVER worked with at Honda...and I have already purchased 4!! Cho. Max is one of the MOST FRIENDLIEST COUTEOUS and PROFESSIONAL Sales Reps that I have EVER worked with at Honda...and I have already purchased 4!!!!!!! I have referred some of my staff to go to him. It takes a very qualified professional to deal with "Consumers" and Max has the customer service skills which will help Honda increase their sales! I have NEVER had a Sales Rep go over every detail....all the way down to adjusting the power locks. When I left with my BRAND NEW 2010 Honda accord I was extremely satisfied with my service. I am hoping that in 5 more years when I purchase my 2015 Honda....Max Cho will be the SALES MANAGER for Northwest Honda!!!!!!!! I am hoping Max will be recognized for "Striving for 5"!!!!!! More

I bought a car at Northwest Honda and after purchasing 5 cars in my past this was beyond the best experience I had ever had. The dealership was so clean, and he staff was very helpful. Rob made the purcha cars in my past this was beyond the best experience I had ever had. The dealership was so clean, and he staff was very helpful. Rob made the purchase experience such a pleasant one and really new his product. He was very efficient with the paperwork and we were able to purchase the new vehicle without having to spend a whole day in the place. He really is an asset to your dealership. More

I was very impressed with the employees of Northwest Honda especially Deryl Pearson. They all went above and beyond my expectations. I recently visited many dealerships in search of a 2010 Accord, North Honda especially Deryl Pearson. They all went above and beyond my expectations. I recently visited many dealerships in search of a 2010 Accord, Northwest Honda was definitely the best one! The atmosphere at Northwest Honda was very different, I did not feel pressured and all the employees I came in contact with were extremely helpful, courteous and knowledgeable. More

I found Mr. Pearson exceptionally professional and knowledgeable regarding the Honda vehicles and financing options. He was extremely helpful in giving me the information necessary in making my final knowledgeable regarding the Honda vehicles and financing options. He was extremely helpful in giving me the information necessary in making my final decision on which model would be appropriate for my needs. I appreciated not having a car simply being sold to me, but a manager who genuinely cares about the needs of the customer. The entire experience was a smooth transition and I would HIGHLY RECOMMEND the Northwest Honda Dealership to my friends and family members. But, I would especially tell them to ask for Mr. Pearson. He was GREAT! More

BOTH MARIO AND MIKE WERE VERY PROFESSIONAL WITH OUT MAKING ME FEEL PRESSURED. WHEN IT CAME TO NEGOTIATING THE PRICE MARIO WAS ABLE TO JUSTIFY HIS ASKING PRICE BUT ALSO REDUCED THE PRICE SLIGHTLY TO MAK MAKING ME FEEL PRESSURED. WHEN IT CAME TO NEGOTIATING THE PRICE MARIO WAS ABLE TO JUSTIFY HIS ASKING PRICE BUT ALSO REDUCED THE PRICE SLIGHTLY TO MAKE ME WANT TO BUY THE CAR. HE MADE ME FEEL LIKE HE WAS WORKING WITH ME. EVERYONE WAS FRIENDLY AND I ALREADY HAVE RECOMMENDED THE DEALERSHIP TO MY FRIENDS! I ALSO FOUND THE WOMAN WHO HELPED US WITH THE FINANCING VERY CAPABLE. SHE WAS ABLE TO ANSWER ALL MY QUESTIONS. More

I am very happy with my new preowned car I just bought from Northwest Honda. They went above and beyond to make sure I was satisfied with my purchase. The customer service was great and I felt very comfor from Northwest Honda. They went above and beyond to make sure I was satisfied with my purchase. The customer service was great and I felt very comfortable to make informed decisions, as to which car would be appropriate for my specific needs and budget. I will be recommending Northwest Honda to my family and friends. More

I have purchased a prior car from Northwest. It was not a good experience. The salesman was unknowledgable and the sales manager was not pleasant. Billy was a good sales person. He was pleasant and not hig good experience. The salesman was unknowledgable and the sales manager was not pleasant. Billy was a good sales person. He was pleasant and not high pressure. The manager made it an easy purchase. More

The best experience ever. I was anxious about finding a car that would suit my needs as well as be affordable. I was treated with respect and my needs were taken seriously. I came away with a vehicle that car that would suit my needs as well as be affordable. I was treated with respect and my needs were taken seriously. I came away with a vehicle that matched the best fit for my lifestyle as well as something that was affordable! If you're thinking of visiting a dealership and are hesitating, head out the door to NW Honda now!!!!! I'll never go anywhere else... More

Northwest Honda assisted me with the purchase of 3 new hondas (Civic, Accord, and CR-V). The salesman and general sales manager accomodated me to the car that I wanted from color to interior, style, equip hondas (Civic, Accord, and CR-V). The salesman and general sales manager accomodated me to the car that I wanted from color to interior, style, equipment to keeping me in budget. I am overly pleased and satisfied of the quality care that was recieved from Northwest Honda. More