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Honda of Owings Mills

Owings Mills, MD

Overview
Reviews
Vehicles
4.6
1,744 Reviews
Call Dealership (667) 662-9990
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9701 Reisterstown Rd

Owings Mills, MD

21117

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Showing 1,744 reviews

October 05, 2025

I have been using this service department for over 15 years and I have had nothing but great experiences More

by hinksonr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Gould, Q Sue, Melvin Ross, Guillaume Mimoun, Jeannette Shalaby, Brandon Locke, Charlotte Marsheck
Report | Print
Oct 08, 2025 -

Honda of Owings Mills responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 04, 2025

Amazing thorough service and excellent customer service and attention with service rep Kayla and Debbie who handled the payment transaction! More

by girlnamedbill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla and Debbie
Report | Print
Oct 07, 2025 -

Honda of Owings Mills responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 03, 2025

Jay Maletta had the best customer service that I’ve experienced in a long time. He was kind, explained everything clearly, and made sure that I got exactly what I needed. He even made sure that I under More

by tbraxton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Maletta
Report | Print
Oct 04, 2025 -

Honda of Owings Mills responded

Hello, we're happy you found our staff to be so supportive during your experience here at Honda of Owings Mills. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 02, 2025

Wonderful service experiences. Skilled technicians and polite and helpful staff. Completed service in the time indicated. More

by gailklevy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara
Report | Print
Oct 04, 2025 -

Honda of Owings Mills responded

Hello, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!

October 01, 2025

Always get service fast and courteous. they take great care of my care to keep me safe and on the road More

by salesellison1949anchor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Oct 04, 2025 -

Honda of Owings Mills responded

Hello, thank you; we appreciate your feedback. Please don't hesitate to reach out to us if there's anything more we can do!

October 01, 2025

I have been a customer for 30 plus years. I think this might have been my last service trip. More

by Lbishop443
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Report | Print
Oct 09, 2025 -

Honda of Owings Mills responded

Thank you for being a loyal customer for more than thirty years. We truly value the trust and support you have given us over that time. We are very sorry to hear that your recent visit did not meet your expectations. We would appreciate the opportunity to speak with you directly to learn more about your experience and see how we can make things right. Please reach out to us at your convenience. Honda of Owings Mills - (667) 622-9990 Robert Perry - General Manager - robertperry@group1auto.com

September 30, 2025

This service visit was conducted in professional and skillful manner. Everyone was attentive and polite. More

by dfischel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua J
Report | Print
Oct 04, 2025 -

Honda of Owings Mills responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Honda of Owings Mills. If you have any further questions, please don't hesitate to reach out!

September 29, 2025

I always have great service and the customer is out of this world! Thank you ☺️ More

by Spbrittg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Report | Print
Oct 03, 2025 -

Honda of Owings Mills responded

Hi, thank you for your kind words! It brings us so much joy to hear that you have consistently received excellent service and love our customer experience. We appreciate your loyalty and look forward to serving you again soon!

September 27, 2025

I get great work when I take my car to Honda of Owings for service. The people there are so nice and friendly. They listen to my problems very carefully and they ask me questions also. To make sure they u More

by rachelharrismack123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Berger 5 star service, Q Sue
Report | Print
Sep 30, 2025 -

Honda of Owings Mills responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

September 26, 2025

Took my car to Heritage Honda in Owings Mills and service was fast and amazing today. Sara was great. More

by annadamhug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara
Report | Print
Sep 30, 2025 -

Honda of Owings Mills responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

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