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Honda of Owings Mills

Owings Mills, MD

4.7
1,718 Reviews

9701 Reisterstown Rd

Owings Mills, MD

21117

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Showing 1,718 reviews

September 04, 2025

VERY PROFESSIONAL STAFF MEMBERS GREAT CUSTOMER SERVICE SKILLS! FOUND PARTIALLY WHAT WAS POSSIBLY SOME PROBLEMS. COST TO DO REPAIRS IS VERY EXPENSIVE! I LIKED THE LYFT SERVICE YOU HAVE TO GET SOMEONE HOME More

by ROSE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRIS PARTS DEPARTMENT & KAYLA SERVICE DEPT BOTH OF THEM WERE VERY HELPFUL & GREAT PEOPLE PERSONS
Sep 07, 2025 -

Honda of Owings Mills responded

Thank you for sharing your feedback about your recent service visit. We're glad to hear that you were satisfied with the quality of the service provided. We understand your concerns regarding the cost. We strive to offer fair and competitive pricing for all of our services. If you would like to discuss your concerns further, please don't hesitate to contact us at robertperry@group1auto.com. Your satisfaction is our top priority, and we want to ensure that you are completely satisfied with your experience.   Robert Perry, General Manager Honda of Owings Mills | robertperry@group1auto.com

September 03, 2025

Very good dealer ship very good all staf no take to many time to sale More

by Ravinder singh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Gould, Melvin Ross, Guillaume Mimoun, Brandon Locke, Charlotte Marsheck
Sep 07, 2025 -

Honda of Owings Mills responded

Hi Ravinder, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

August 31, 2025

I was there for service today. I would not purchase another car from this dealer, however, the service department and service representative has been excellent. More

by alisonbeth56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Shaikh
Sep 03, 2025 -

Honda of Owings Mills responded

Hello, we're happy you found our staff to be so supportive during your experience here at Honda of Owings Mills. If you have any further questions, please don't hesitate to reach out!

August 30, 2025

Service at Owings Mills Honda is first rate. They back up their work and work hard to make it right. The Service Director, Anthony Ettema, is there for all customers and the technicians are v More

by lcookingham1134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua -Tech Edwardo- mechanic Anthony Ettema - service manager
Sep 03, 2025 -

Honda of Owings Mills responded

Hello, thank you for your kind review; we are happy to pass along your comments to Anthony here at Honda of Owings Mills! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 30, 2025

My service representative was Curtis. He always makes me feel important and like I’m his favorite customer. My mechanic was Jeff. He is thorough and trustworthy. I know my car is in good More

by kathleencooper11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Gould
Sep 01, 2025 -

Honda of Owings Mills responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Honda of Owings Mills. If you have any further questions, please don't hesitate to reach out!

August 28, 2025

I had the service provider Josh, he was very polite & my car was finished in a decent time. More

by Prctie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Sep 01, 2025 -

Honda of Owings Mills responded

Hi, thanks for your praise and kind comments about Josh. We are always more than happy to assist you if anything else comes up. Take care!

August 28, 2025

I loved working with the sales associate Derek! He was laid back, kind, informative and professional! The finance manager Jason was awesome and very personable as well! More

by Memoye
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Gould
Sep 01, 2025 -

Honda of Owings Mills responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

August 27, 2025

I came for an oil change very last minute and Kevin took me with no problem! Everything was fast and efficient. Kevin is very professional and helpful. More

by Alyah J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Aug 31, 2025 -

Honda of Owings Mills responded

Hi Alyah, we're happy you found our staff to be so supportive during your experience here at Honda of Owings Mills. Please don't hesitate to reach out if there's anything additional we can do for you.

August 26, 2025

Dealer was accommodating in scheduling my service. Service rep Kevin was very helpful, explained everything ahead of time. More

by dhunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Holmes, Service Advisor
Aug 29, 2025 -

Honda of Owings Mills responded

Hi Dhunt, we're happy to hear you had such a positive experience with Kevin! Feel free to reach out to us if you need anything. Have a wonderful day.

August 26, 2025

I was there last week and Kevin was my advisor. He was execellent. I hope he sticks around. More

by ket_amin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Aug 29, 2025 -

Honda of Owings Mills responded

Hi, we're happy to hear you had such a positive experience with Kevin! Feel free to reach out to us if you need anything. Have a wonderful day.

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