Back

Honda of Owings Mills

Owings Mills, MD

4.7
1,462 Reviews

9701 Reisterstown Rd

Owings Mills, MD

21117

Directions

By Type

Showing 1,462 reviews

June 09, 2025

This latest service visit was a little weird. My appointment evaporated and the service advisor seemed irked. More

by molecol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Jun 11, 2025 -

Honda of Owings Mills responded

We appreciate your feedback and regret that your service experience fell short of expectations. Your concerns will be addressed with our team as we work to improve. If you're willing, we would like the opportunity to discuss this further. Please reach out at aettema@hondaofowingsmills.com so we can work toward a resolution. Anthony Ettema Service Director - Honda of Owings Mills aettema@hondaofowingsmills.com

June 09, 2025

The service which I received on June 9 was very good. The staff were very friendly and helpful. More

by AdamB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Miller
Jun 12, 2025 -

Honda of Owings Mills responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Honda of Owings Mills! We do hope we can be of assistance in the future. Take care!

June 09, 2025

The dealership staff is always professional, knowledgeable and always listen to my concerns, making me very comfortable More

by k4aghajan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara krupp
Jun 12, 2025 -

Honda of Owings Mills responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 09, 2025

Visited the place to purchase a Honda CRV which we finally did. I was happy that I got a Honda CRV but not satisfied with how the customer care services has been for us. Definitely would recommend m More

by nila
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Boo
Jun 12, 2025 -

Honda of Owings Mills responded

Hello, Thank you for your feedback about your buying experience with us. I would like to learn more about your time at our dealership and how we can improve our customer service. Unfortunately I am unable to locate your information based on names provided in the review. Please reach out to me directly at robertperry@hondaofowingsmills.com. Thank you and I look forward to speaking with you. Robert Perry, General Manager

June 09, 2025

Ms. Cynthia always wonderful and helpful every time I come to get my oil change More

by laporchabarnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia
Jun 12, 2025 -

Honda of Owings Mills responded

Hi, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 08, 2025

The service I received on Friday June 6th was amazing. The staff there was super friendly and helpful. But the most helpful person was Kevin! He got everything I needed done and I will definitely be back More

by na
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Jun 11, 2025 -

Honda of Owings Mills responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

June 08, 2025

Wonderful experience. Very helpful and quick. The workers were all so polite and took care of me. More

by amb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Jun 11, 2025 -

Honda of Owings Mills responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 07, 2025

Sarah was awesome from beginning to end. She was very helpful and kept me up to date. Also let me know about some recalls that I hadn’t had completed yet. More

by jennifer.aversa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
Jun 10, 2025 -

Honda of Owings Mills responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

June 07, 2025

Everyone was great i love coming to this location every time i comes im always treated very well More

by Shardae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Jun 11, 2025 -

Honda of Owings Mills responded

Hi, thank you so much for the positive review! We can't wait to see you again, have a great day.

June 07, 2025

Ms. Cynthia was great! She was able to accommodate my services in a flash. All around awesome service from start to finish. Very satisfied More

by ealesiaw92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Harvey
Jun 11, 2025 -

Honda of Owings Mills responded

Hello, we appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!