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Honda of Owings Mills

Owings Mills, MD

4.6
1,786 Reviews

9701 Reisterstown Rd

Owings Mills, MD

21117

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Showing 1,786 reviews

August 20, 2026

Worked with Josh - was very helpful and informative- took care of the issues and the car is back to normal More

by Sebjohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh in service
Aug 20, 2026 -

Honda of Owings Mills responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Honda Owings Mills! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 17, 2026

I am sure the work is very well done. Ellery is very polite. But I had to leave the car for the weekend after making me wait for more than 2 hours. That was not pleasant. More

by Ahmad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ellery Queen
Aug 27, 2026 -

Honda of Owings Mills responded

Thank you for your feedback and for recognizing Ellery’s polite and professional service. We understand your frustration after waiting more than two hours only to learn your vehicle would need to remain through the weekend. We appreciate your patience and will share your comments with our team as we work to improve timing and communication. We hope to provide a much smoother experience on your next visit. If you would like to discuss this further, or still need assistance, please don't hesitate to reach out to me. Tim Hardiek Service Director - Group 1 Honda Owings Mills thardiek@group1auto.com (667) 622-9990

Aug 27, 2026 -

Ahmad responded

Thank you

August 17, 2026

The dealership was nice. The staff was easy to work with and made the buying process easy. Our salesman Anthony Hartwell, was very attentive, explained everything and answere More

by kervinbowen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Hartwell, Jason Minard
Aug 18, 2026 -

Honda of Owings Mills responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

August 16, 2026

I had an issue with the av screen blacking out unexpectedly took the CRV in they did and update to the vehicle. 2nd time brought the CRV in for the same issue, this time Honda replaced the av scre More

by firejuan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake in the service department
Aug 24, 2026 -

Honda of Owings Mills responded

Hi, we're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

August 15, 2026

I’ve always received great service at this dealership. Everyone is friendly, helpful, and professional, making every visit a pleasant experience. More

by Kristenj61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua shaikh
Aug 16, 2026 -

Honda of Owings Mills responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

August 15, 2026

⭐⭐⭐⭐⭐ Excellent Experience at Honda of Owings Mills We had an excellent experience with Peter Schwab at Honda of Owings Mills from start to finish. Peter was professional, straightforward, and extremely r More

by bryantg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Schwab
Aug 16, 2026 -

Honda of Owings Mills responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Honda Owings Mills. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 13, 2026

Everyone I spoke with was very friendly and helpful. I would not hesitate to have them do additional work on my car if needed.. More

by Roger Wolff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Lumpkin
Aug 15, 2026 -

Honda of Owings Mills responded

Roger, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Honda Owings Mills! Please don't hesitate to reach out if there's anything additional we can do for you.

August 10, 2026

Would have given a 5 star but my tech wasn’t the most polite person been getting my service here since I bought my car 2020 and this the first time I felt like going else where. Didn’t receive any update More

by Jerz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Q Sue
Aug 12, 2026 -

Honda of Owings Mills responded

Thank you for your continued loyalty since 2020. We’re sorry your recent interaction did not reflect the courteous and communicative service you’ve come to expect. We’re glad Debbie stepped in to provide updates, and we appreciate your kind words about both her and Blake. Your feedback will be shared with our team, and we hope to restore your confidence on your next visit.

August 09, 2026

Ellery Queen was the most attentive, friendly, kind Honda representative I have ever had. He loves his job, and is very professional. He made my experience so wonderful and made me want to come back to this More

by dorothybrody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ellery Queen
Aug 11, 2026 -

Honda of Owings Mills responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

August 09, 2026

Awesome service. They get you in and out quickly. Josh is great to work with. He was able to get me a discount on my service. More

by Veronica.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jos in Service
Aug 11, 2026 -

Honda of Owings Mills responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.