Honda of Owings Mills

I didn't feel like a valued customer. My car battery was dead. And I feel like there was a lack of communication. Now, I have to return to have my window liner replaced. My car battery was dead. And I feel like there was a lack of communication. Now, I have to return to have my window liner replaced. More

I worked with Donald and he was great! He was diligent when working with me and being patient. He even overly explained the paperwork to me. He was diligent when working with me and being patient. He even overly explained the paperwork to me. More

Very kind and always attentive letting me know how the process of repairing my car was. process of repairing my car was. More

The customer service was exceptional. I was constantly provided an update on the status of my car. And they followed up the next day to see how everything was I was constantly provided an update on the status of my car. And they followed up the next day to see how everything was More

Nice, reliable and quick service and wonderful experience with nice staff, all having listening ears to customers. with nice staff, all having listening ears to customers. More

I always have a pleasant experience at Honda of Owings Mills. I like to receive the technician’s detailed inspection of my car and his recommendations. I never felt pressured to accept or refuse any sugge Mills. I like to receive the technician’s detailed inspection of my car and his recommendations. I never felt pressured to accept or refuse any suggested repairs. More

Good experience. Made appointment on-line. Dropped off on scheduled day. Took extra day to order part. Ready next day. No problems noted. Car drives exceptional Made appointment on-line. Dropped off on scheduled day. Took extra day to order part. Ready next day. No problems noted. Car drives exceptionally well. More

My service writer Rick was beyond helpful. He had my car serviced on time and completed as promised. I drove away confident in the repairs. Thank you Rick! He had my car serviced on time and completed as promised. I drove away confident in the repairs. Thank you Rick! More

Customer service representative was friendly, efficient, and thorough. She made sure she understood what your needs were and took every step to make sure they were addressed and you were happy with the resu and thorough. She made sure she understood what your needs were and took every step to make sure they were addressed and you were happy with the results. She was both courteous and professional and represented your company in an exemplary fashion. Thank you. More

I was there for 4 1/2 hours just to change fluids, fulfill recalls, and an inspection. That was too long of a wait. fulfill recalls, and an inspection. That was too long of a wait. More