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Honda of Owings Mills

Owings Mills, MD

4.6
1,744 Reviews

9701 Reisterstown Rd

Owings Mills, MD

21117

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Showing 1,744 reviews

August 23, 2025

Sarah was great running men through the process of the service and got me out asap More

by mwilli37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Kreller
Aug 25, 2025 -

Honda of Owings Mills responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

August 22, 2025

I will not go to the Owings Mills Maryland Honda again, the communication and the manner in which I was handled was unprofessional and unacceptable! More

by KathyS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No listed
Aug 26, 2025 -

Honda of Owings Mills responded

We appreciate your feedback and regret that your service experience fell short of expectations. Your concerns will be addressed with our team as we work to improve. If you're willing, we would like the opportunity to discuss this further. Please reach out at ( aettema@group1auto.com ) so we can work toward a resolution.  Anthony Ettema, Service Director Honda of Owings Mills | 667-622-9937

August 22, 2025

Tim, my salesman was excellent in every fashion. He was very, very helpful in all respects and understood what I was saying and respected my wishes and ideas highly recommend him. More

by Blondell22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim
Aug 25, 2025 -

Honda of Owings Mills responded

Hi, we're happy you found our staff to be so supportive during your experience here at Honda of Owings Mills. Please don't hesitate to reach out if there's anything additional we can do for you.

August 21, 2025

Nicole took care of all the issues in a timely fashion. Service was also great More

by mcelroydenise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole and Yaniah were also great , Q Sue, Jeannette Shalaby, Brandon Locke
Aug 25, 2025 -

Honda of Owings Mills responded

Hi, we're happy you found our staff to be so supportive during your experience here at Honda of Owings Mills. Please don't hesitate to reach out if there's anything additional we can do for you.

August 20, 2025

My advisor was very attentive and the service was excellent! They made sure the job was done to my satisfaction. More

by NICHOLASPINNOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor
Aug 23, 2025 -

Honda of Owings Mills responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 19, 2025

Excellent dealership. I've been coming here for years and they have always been good to me More

by Sean Ell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah and Country are great employees
Aug 22, 2025 -

Honda of Owings Mills responded

Hello Sean, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

August 19, 2025

Always great service and they are always honest with you . Mark best salesman on the planet ! More

by hillardschlachman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Aug 20, 2025 -

Honda of Owings Mills responded

Hi, we're happy you found our staff to be so supportive during your experience here at Honda of Owings Mills. Please don't hesitate to reach out if there's anything additional we can do for you.

August 16, 2025

Today I had Vincent as my service manager. Vincent addressed all my concerns and I really appreciate his patience. I can be difficult 🤣. Thank you Honda Owings Mills and thank you Vincent for More

by grown_sexy_lil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Hammond
Aug 18, 2025 -

Honda of Owings Mills responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Honda of Owings Mills! Please don't hesitate to reach out if there's anything additional we can do for you.

August 16, 2025

This is the last time that I will ever visit Honda of Owings Mills for anything. The service was horrible. I arrive to what appears to be a child that served as my service rep. That was a first in the 4 More

by walijoh77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brieyon in sales and Niah in service
Aug 19, 2025 -

Honda of Owings Mills responded

We regret that your customer service experience fell short of our standards both in dealing with your service advisor and the sales person while trying to trade in your car. Your concerns matter, and we’re committed to making this right. I’d appreciate the opportunity to discuss what happened and take immediate steps to address it. Please reach out to me at robertperry@group1auto.com. I look forward to speaking with you. Robert Perry, General Manager

August 15, 2025

My time there was great I had the easiest time and experience ever. Thank you so much. More

by AbdulAhad166
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeanie
Aug 17, 2025 -

Honda of Owings Mills responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

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