Back

Honda of Owings Mills

Owings Mills, MD

4.7
1,399 Reviews

9701 Reisterstown Rd

Owings Mills, MD

21117

Directions

By Type

Showing 1,399 reviews

September 10, 2024

Very pleasant customer service, very efficient and honest service. I appreciate the Setting as well as the constant communication via text More

by Teclay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Sep 11, 2024 -

Honda of Owings Mills responded

Hi Teclay, thank you for taking the time to let us know how we did. We're looking forward to your next visit with us! We hope you have a great day!

September 09, 2024

Michelle and Debbie were wonderful hosts, I couldn't stop laughing.we will be back! More

by bniya99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle & Debbie
Sep 13, 2024 -

Honda of Owings Mills responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Honda of Owings Mills! We are always more than happy to assist you if anything else comes up. Take care!

September 09, 2024

Buyer beware! Bought my car 2 months ago, no plates or registration and dealership will not help in any way. No one picks up the phone half the time. Employees are More

by bethp
Purchase Time
Recommend Dealer
No
Employees Worked With
Q Sue
Sep 14, 2024 -

Honda of Owings Mills responded

bethp, Thank you for your feedback about the issues you encountered with us, this should not have happened, and I apologize for any inconvenience you faced due to the lack of communication. Your concerns will be shared with our team so that similar situations can be addressed and prevented. If there is anything I can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place on this visit. Q Sue General Manager msue@hondaofowingsmills.com

September 06, 2024

Great experience, good communication . Makes sure everything is completed. I was recommended & definitely will coming back More

by sam h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Keller
Sep 08, 2024 -

Honda of Owings Mills responded

Sam, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 05, 2024

Excellent, very good customer service,on time service delivery. Will definitely recommend this place. Neat More

by pearlaasare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Harvey
Sep 08, 2024 -

Honda of Owings Mills responded

Hello, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 04, 2024

I always bring my car to OM Honda because they always tell me the truth about what my 0Honda needs immediately or if it can wait. The staff is always pleasant & informative. When waiting, I'm always upda More

by Patricia Johnson-Plato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Harvey
Sep 07, 2024 -

Honda of Owings Mills responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

September 04, 2024

I went in for a regular service appointment. Michelle, my assigned service mgr, was helpful and quick. The shuttle took me to and from work. The team made this appointment easy! More

by BaltMelissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
Sep 07, 2024 -

Honda of Owings Mills responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 03, 2024

it was wonderful experience. Jermaine was wonderful and service was completed timely and as planned. More

by firzttrue1
Recommend Dealer
Yes
Employees Worked With
Jermaine
Sep 06, 2024 -

Honda of Owings Mills responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 03, 2024

The agent and finance manager I spoke to were nice and respectful. The process overall was fairly fuss free. Thank you! More

by wangh1692
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Booth, Ariane for finance
Sep 06, 2024 -

Honda of Owings Mills responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 02, 2024

Bought a car 5 months ago and still don't have plates or registration. No one answers phone calls or emails and they are flat out ignoring this issue. They can't even be bothered to extend my original tempo More

by yg20
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Q Sue
Sep 06, 2024 -

Honda of Owings Mills responded

yg20, Thank you for your feedback about the lack of communication, this should not have happened, and I apologize for any inconvenience you faced due to not receiving your plates and registration. Your concerns will be shared with our team so, that similar situations can be addressed and prevented. If there is anything I can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place on this visit. Q Sue General Manager msue@hondaofowingsmills.com

...
30
...