Honda of Owings Mills

Joshua is amazing and made my entire experience great. I will choose him each time I will choose him each time More

This rating is about my service experience today from the Service Center. The communication today was awful. My car was towed-in last night. I received a call around 8am this morning informing me that they h Service Center. The communication today was awful. My car was towed-in last night. I received a call around 8am this morning informing me that they had my car, but then there was no follow up ALL day until about 45 minutes before closing to inform me that my car was ready. I had to scramble to get a ride and barely arrived before closing. Before then, my text messages went unanswered and my telephone calls went to voicemail. It was so disappointing not to know whether I would have a car for the remainder of the weekend. I would have expected better updates and communication than this. What a shame. More

Josh S delivered attentive, friendly Honda customer service with professionalism, efficiency, and clear communication throughout. service with professionalism, efficiency, and clear communication throughout. More

Tyrus was very helpful. I truly appreciate all his help. Great dealership if you need work done on your Honda. I truly appreciate all his help. Great dealership if you need work done on your Honda. More

U guys r irresponsible, I’m florida, i was new there. . i had appointment 12.00 . I got electic break system pblm, i know my trail light is broken, they took my 4hous, after that i told them, i have to go . i had appointment 12.00 . I got electic break system pblm, i know my trail light is broken, they took my 4hous, after that i told them, i have to go, they say’s u have to change ur trail light,then sing will be removed, & i had to pay $229 They did diagnossis… they found my trail light is broken, lol , that’s why i have to pay xxxxing $229. Just for that, 4 hours gone, they r big scammer…. More

Waiting period is very long I don’t over two hrs to patch my car tyer otherwise customer service is great. my car tyer otherwise customer service is great. More

Seymour Help me a lot. Very good customer service. He make sure that all the issue is fix. Very good customer service. He make sure that all the issue is fix. More

Rick was extremely kind and knowledgeable. He explained all of the services that my car needed in detail, will a 100% recommend him. He explained all of the services that my car needed in detail, will a 100% recommend him. More

Purchased my car from them a few months ago and today was my first time back for service. Staff was helpful and polite. Got my car back within the promised time frame and they washed it. my first time back for service. Staff was helpful and polite. Got my car back within the promised time frame and they washed it. More

Great service but needs more service staff. My advisor Jay was courteous and professional throughout the car repair. My advisor Jay was courteous and professional throughout the car repair. More