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Honda of Owings Mills

Owings Mills, MD

4.7
1,412 Reviews

9701 Reisterstown Rd

Owings Mills, MD

21117

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Showing 1,412 reviews

April 16, 2024

Their sales staff was very helpful throughout the buying process. They answered all my questions and were clear in their explanations and answers. Financing was easy and straightforward. I did not feel pres More

by astrifem
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Kesar, Rashad Powell , Larry Brooks, Kean Thompson, Derek Gould, Q Sue, Mark Honkofsky, Melvin Ross, Guillaume Mimoun, Jeannette Shalaby
Apr 17, 2024 -

Honda of Owings Mills responded

It's wonderful to hear that you had such a positive experience with our sales staff! Providing clear explanations, easy financing, and a pressure-free environment are top priorities for us. Thank you for choosing us, and we're delighted that you're happy with your purchase. Enjoy your new vehicle!

April 05, 2024

Great guy was very honest with me. Anybody in need of an car should come to this guy More

by Micah.e.nowlin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guillaume Mimoun
Apr 16, 2024 -

Honda of Owings Mills responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 18, 2024 -

Honda of Owings Mills responded

I see you are not happy with us, but cannot tell me why in your review. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Sudip Gupta, General Manager sudipgupta@hondaofowingsmills.com

March 21, 2024

Terrible business! Sudip, the manager hung up on me during a phone call on 3/21/24 at 5:28PM.. They owe me $711 for a HRV deal and repeatedly gave me stories of why it More

by Steven
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sudip, Q Sue, Mark Honkofsky
Apr 09, 2024 -

Honda of Owings Mills responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 18, 2024 -

Honda of Owings Mills responded

Thank you for your feedback about your experience with the manager because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Sudip Gupta, General Manager sudipgupta@hondaofowingsmills.com

March 19, 2024

Exceptional service and hospitality. Guillaume, Bo, Brandon and Rashad were extremely helpful and got us the right vehicle for the right price. Could not be happier with my experience More

by themancalledkp
Recommend Dealer
Yes
Employees Worked With
Brandon Locke, Guillaume Mimoun
Apr 16, 2024 -

Honda of Owings Mills responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

March 18, 2024

Our experience with Honda of Owings Mills was excellent. Guillaume was an incredibly helpful and knowledgeable salesperson that didn’t make us feel pressured at all. The rest of the staff were wonderful and More

by Cwelzant
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Guillaume Mimoun
Apr 16, 2024 -

Honda of Owings Mills responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

March 01, 2024

Guillaume was extremely helpful and knowledgeable of the cars I was interested in. My experience was excellent and I will be sure to recommend Guillaume and this dealership to others. More

by Twelzant
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Guillaume Mimoun
Apr 16, 2024 -

Honda of Owings Mills responded

Thank you for your kind words for our staff, we appreciate it!

February 01, 2024

My service consultant (Sara Keller) was extremely helpful and very knowledgeable I’m very happy with the service More

by Tripleabrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Kreller
Apr 16, 2024 -

Honda of Owings Mills responded

Thank you for your kind words for our staff, we appreciate it!

January 11, 2024

Good Morning My service advisor Mrs. Cynthia Harvey was extremely helpful and knowledgeable. She was enjoyable to work with and made my experience delightful. I was so happy and please w More

by marion.shields
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Harvey
Apr 16, 2024 -

Honda of Owings Mills responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

January 04, 2024

Wow. Amazing! Really impressed with the attention to making the selling experience extremely easy. Didn’t even have to come in. Car was delivered same day More

by xavierjunior83
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guillaume Mimoun
Apr 16, 2024 -

Honda of Owings Mills responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

December 30, 2023

Dealership helped me find my car in a particular color and delivered the car to my home. Thanks for taking time to deliver car to Richmond More

by Vinay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Brooks, Q Sue, Guillaume Mimoun, Jeannette Shalaby
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