Honda of Owings Mills

Absolutely dishonest dealer - very clearly discussed pricing and test drive availability over phone and text. After arriving at the dealership I was told the car I was interested in could not be test dr pricing and test drive availability over phone and text. After arriving at the dealership I was told the car I was interested in could not be test driven, and the markup was over double what I was told over the phone. Wasted almost two hours of driving and planning for nothing. Avoid these slimey salespeople - will do anything to get you in the door. More

This was the WORST car buying experience ever*! Mike of sales is Rude. Stay clear of the Honda of Owings mills. They’re over priced and lack the knowledge of the vehicles on the lot. If you’re not Mike of sales is Rude. Stay clear of the Honda of Owings mills. They’re over priced and lack the knowledge of the vehicles on the lot. If you’re not going for service which I would advise otherwise. I came 3 times for service just for NOTHING to get done. It’s just an unresolved mess. That they are allowing to continue because they haven’t paid the finance company back yet. Although they have had the car back since last year. It’s too much to type however I hope this helps someone go in a different direction. More

I would like to say thank you to Tony Skeleton and his team for working hard on fixing my car. I have a 2018 Honda Accord Touring , that I brought from a used dealership. The car had a lot of issues . But team for working hard on fixing my car. I have a 2018 Honda Accord Touring , that I brought from a used dealership. The car had a lot of issues . But Tony and his team ,broke down the entire engine to find the issues , that needed to be fixed. I appreciate Tony keeping me informed with everything that needed to be fixed. I want to also thank Cynthia for being such a beautiful spirited person. Last I want to thank head quarters for, helping me with getting my car fixed. If you’re looking for good honest service, this is the place to come. I have nothing bad to say about this entire team from the front all the way to the back. 100% good customer service. Again Thank you Tony and your team. More

On September 20, 2022, I took my van for service at Honda of Owings Mills and was greeted with a smile by Advisor, Sara Kreller. She was very polite, professional and knowledgeable (explained everything in d of Owings Mills and was greeted with a smile by Advisor, Sara Kreller. She was very polite, professional and knowledgeable (explained everything in detail). Five Star Rating for the Service Department. More

The professionals at Honda of Owings Mills were very responsive and helpful. Ultimately the car we were interested in sold before we could get out to the dealership, but Drew kept us informed each step responsive and helpful. Ultimately the car we were interested in sold before we could get out to the dealership, but Drew kept us informed each step of the way and offered good deals on other options. We would gladly purchase a car from them in the future. More

This is the second Odyssey I have bought from this dealer, and what an easy and pleasure it was! Finance was super quick and easy did it all online, and my salesman Guillaume was awesome! The timeline dealer, and what an easy and pleasure it was! Finance was super quick and easy did it all online, and my salesman Guillaume was awesome! The timelines were accurate and he always answered all my questions asap. He took great care of me, and when the van came in we had a blast together getting it all set up! He was so sweet and accommodating I just love him! Mike the manager was awesome and very hands on as well. Love this dealership and will use them for my next Honda in the future! Highly recommend! :) More

Best sales rep I could have dealt with! He helped me to get the deal I wanted, answered all my questions and worked pass his time to ensure I was taken care of. Very knowledgable about the He helped me to get the deal I wanted, answered all my questions and worked pass his time to ensure I was taken care of. Very knowledgable about the vehicle I wanted, and very pleasant during the entire process. If I know anyone buying a Honda I am sending them to Guillaume! More

Can't speak to the dealership but I can speak to the service dept. Josh was excellent from my initial call to the completed work. Everything was done as explained, and he even got me shuttled home and b service dept. Josh was excellent from my initial call to the completed work. Everything was done as explained, and he even got me shuttled home and back to the service dept when my Civic was repaired. Could not have asked for better, faster service! Thank you Josh and everyone who worked on my car, including the shuttle drivers! More

Guillaume was great. He was very responsive, followed up with me, patient, and interesting to talk to. He was very responsive, followed up with me, patient, and interesting to talk to. More

I have had two experiences so far with this dealership and both are positive. I would definitely recommend. and both are positive. I would definitely recommend. More