Honda of Owings Mills

Terrible Experience - Avoid This Dealership! I regret ever doing business with this dealership. It’s been three months since I bought my car, and I still haven’t received my tags. After the s I regret ever doing business with this dealership. It’s been three months since I bought my car, and I still haven’t received my tags. After the sale, it’s like they completely stopped caring. No one responds to emails or phone calls. I’ve tried reaching out multiple times to my salesman—nothing. Tried escalating to the managers—nothing. They won't even bother speaking to me. This dealership is great at selling you a car, but after that, good luck getting any help. The lack of communication and customer service is beyond frustrating. If you want a dealership that actually cares about their customers after the sale, I would look elsewhere. Save yourself the headache and go somewhere else! More

Slara Kreller did a excellent job working with me letting me know about all of my services me know about all of my services More

Time efficient, professional, friendly, willing to answer questions and I appreciate the car wash. Thank you questions and I appreciate the car wash. Thank you More

The service is always excellent, from the service workers to dealers. A pleasant atmosphere clean and welcoming. to dealers. A pleasant atmosphere clean and welcoming. More

Everyone at the dealership is always pleasant and friendly it’s a pleasure to come to this dealership friendly it’s a pleasure to come to this dealership More

My rep, Cynthia was extremely helpful. She listened to my concerns and gave recommendations. She handled all my needs with care and was pretty quick. She listened to my concerns and gave recommendations. She handled all my needs with care and was pretty quick. More

The overall experience today was very good. Will go there next time. The only minor thing is that the bill may be a bit pricy Will go there next time. The only minor thing is that the bill may be a bit pricy More

They had online appointments that could be set up and the facility was very neat and well kept facility was very neat and well kept More

The dealership was very busy and it had to keep my car all day this time. all day this time. More

Based on a number of promises made over phone calls, we drove 3 hours to purchase a vehicle from this company. I’m happy to report that the dealership kept every one of those promises! drove 3 hours to purchase a vehicle from this company. I’m happy to report that the dealership kept every one of those promises! More