
Honda of Owings Mills
Owings Mills, MD
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Great Experience We were taken care of at Honda of Owings Mills as soon as we arrived. Kenric was a wonderful help in helping us find the car we wanted at the price we We were taken care of at Honda of Owings Mills as soon as we arrived. Kenric was a wonderful help in helping us find the car we wanted at the price we could afford. Q the manager was also wonderful in helping us get where we needed to be. Everyone there was friendly. Great car buying experience. More
Standing Ovation To Kenric Rice After visiting several Honda dealerships in a two-week span, to find the best bang for our buck, we were exhausted. Most of the salesmen acted as if After visiting several Honda dealerships in a two-week span, to find the best bang for our buck, we were exhausted. Most of the salesmen acted as if my business was not important to them, and I left the dealerships assuming that this was the new era of salesmanship. Later, my husband called Honda of Owings Mills, and was greeted by Mr. Kenric Rice, Product Specialist. With eager and enthusiasm, Mr. Rice assured my husband that he could present him with the best deal in the area. Mr. Rice conversed with my husband on a Friday evening, and followed up with him EARLY Saturday morning; just like in the good old days, when someone really wanted your business. My husband and I were already out test driving Honda’s at another dealership and by the time we decided on what we wanted, the dealership did not have the color in stock. They did promise that they could get one in a day or two. My husband spoke to Mr. Rice about the vehicle that we had decided on, and Mr. Rice, ensured us that he could get the vehicle the same day. It was already late, and I was scheduled to go out of town the next day, and needed a vehicle to drive. I was hesitant because I felt that Mr. Rice’s pitch was to just get us in the door. Due to the persistence of Mr. Rice, I gave in and we decided to drive 45 miles from one dealership to the Honda of Owings Mills dealership. We explained how far we were coming and Mr. Rice ensured us that he had already informed management that we were coming and that they would keep the showroom open as long as we needed them to. I was ready to be feisty because I was tired. Thankfully it was not necessary. The moment we arrived, Mr. Rice greeted us with a warm hand shake and a warm and friendly smile. He was extremely accommodating and he was direct and to the point. Mr. Kean Thompson, was heading home for the evening, but took time out to speak with us to see if we had any questions during the negotiating process. His was determined to ensure that we had a very pleasant experience and he stayed around for at least an hour. Although it was late, once we agreed to a price deal, the final financing process went very smooth. Mr. Preston Jenkins took the time to answer many questions about the different financial options that were being offered and he helped us to make the best financial decision based on our payoff goals. To ensure that we were able to transition into our new vehicle safely, Mr. Rice provided us with an overview of the features of our vehicle, programmed our home address on the navigation, linked our smart phones, and screwed the tags on the vehicle. This was one of the best car dealership experiences that we have had in our life. I will highly recommend Honda of Owings Mills to our friends, family, and anyone else who are looking for not only a great car deal, but, professional, courteous service!! Here’s a standing ovation to Mr. Kenric Rice, and the entire team, for providing outstanding service!!! Keep the hunger young man. Your smile and attention to our needs was a breath of fresh air. Sincerely, The Ellerbe’s More
Awesome service Mr Kean Thompson is an outstanding salesman he really listens to his customers and works really hard to get you in a car of your choice i really appre Mr Kean Thompson is an outstanding salesman he really listens to his customers and works really hard to get you in a car of your choice i really appreciate all of his hard work and commitment to the company and his clients this is my second car and i have dealt with him both times i really would recommend anyone to see him when going in to Honda of Owings Mills! Also Mr Lane in finance did an awesome job with closing the deal with all the right numbers thanks to these guys my family and i are riding in style thanks again! More
Fair price fast service. All the crew were committed to provide me with a very stress free buying experience. They found the vehicle I wanted and got me out the door without d All the crew were committed to provide me with a very stress free buying experience. They found the vehicle I wanted and got me out the door without delay. More
Professionalism #3rd car purchased from Honda OM, a professional dealership, my salesman Jay was very knowledgeable and went over everything, Had to bring the car I w #3rd car purchased from Honda OM, a professional dealership, my salesman Jay was very knowledgeable and went over everything, Had to bring the car I wanted from Fredrick . More
Open and honest Q and William are a great team and treated me fairly and honestly. I felt like they were looking out for me and I left happy with a great vehicle. Q and William are a great team and treated me fairly and honestly. I felt like they were looking out for me and I left happy with a great vehicle. More
Great experience! It wasn't my intent to purchase a vehicle when we visited this dealership, but a test drive turned into much more! Great experience, glad my Mom was t It wasn't my intent to purchase a vehicle when we visited this dealership, but a test drive turned into much more! Great experience, glad my Mom was there with me for the purchase... Appreciate the sense of humor and flexibility of the staff. Thank you, Kean! More
Great Experience I enjoyed my experience. The staff was friendly and welcoming. My sales representative was patient and respectful. She listened to my needs and made s I enjoyed my experience. The staff was friendly and welcoming. My sales representative was patient and respectful. She listened to my needs and made sure they were all met! I would recommend this dealership to anyone looking for a Honda. It was a smooth process and they so much positive energy as soon as stepped foot on the lot! More
My Honda Tradition Since 1995, my family always have a Honda. The first one was a 1995 Honda CIvic that we drove for 15 years with and that reached 250 or more miles. Since 1995, my family always have a Honda. The first one was a 1995 Honda CIvic that we drove for 15 years with and that reached 250 or more miles. So when it was time to get another Honda, our first preference was at Honda Owings Mills. You see the people there are very courteous; I felt no unconscious bias based on race or apparent financial status based on clothing. This is very important to me because I am not a good dresser and I do not want to wear expensive clothes. The people at this Honda Owings Mills behave like there are either color blind and look at people with good transparent eyes. The facility, like the hallways, the display lobby; the waiting lounge; the restrooms the different salesmen's cubicle; even the parking area, one can see the cleanliness and efficient organization of the company. This is a reflection on the over all manager and the sub manager of Honda Owings Mills. As the saying goes, the manager or the president is the strong wind that blows the grass under it. It appears that Honda Owings Mills has that kind of culture. A Honda Culture that my family and I will always want to associate. It has become our tradition to go to the Honda at Owings Mills. GREAT JOB!!!. More
New car This was the best place ever to purchase a car Kean was the kind and prefect sales man I was very comfortable with him if anyone was to ask me where t This was the best place ever to purchase a car Kean was the kind and prefect sales man I was very comfortable with him if anyone was to ask me where to buy a car from I’d take them my self to Honda of Owings mills More