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Honda of Owings Mills

Owings Mills, MD

4.7
1,709 Reviews

9701 Reisterstown Rd

Owings Mills, MD

21117

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Showing 1,709 reviews

January 09, 2026

I brought my car in for the initial oil change and multipoint inspection. The service provider greeted me in a professional and pleasant manner and checked me in. He explained what the service would More

by wilmadsmith16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Q Sue
Jan 12, 2026 -

Honda of Owings Mills responded

Hi, thank you for choosing Honda of Owings Mills and taking the time to leave us a review! We are thrilled to hear that your first service visit was exceptional. Our team strives to provide fast and efficient service. We appreciate your support and look forward to seeing you again in the future.

January 08, 2026

Honda Service Center is top notch. They are attentive and clesrly communicate the status of your car. More

by Amanda F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia
Jan 10, 2026 -

Honda of Owings Mills responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 03, 2026

I'm very pleased with the work and the customer service you guys are awesome More

by richmondq3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh and Blake
Jan 05, 2026 -

Honda of Owings Mills responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

January 01, 2026

I am happy about location maybe not really some of the staff. The flexibility in getting service. More

by Maygonsmythe2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Gould
Jan 01, 2026 -

Honda of Owings Mills responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

December 31, 2025

Great service. Very curious and attentive to clients needs. Chris was amazing. Would def recommend More

by Bella Metzger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jan 01, 2026 -

Honda of Owings Mills responded

Hi Bella, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

December 27, 2025

Tyrus was very nice and helpful. He communicated well when my vehicle was ready and everything was good. Overall great customer service and good overall experience. More

by Johnwelling64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyrus in the Service Dept
Dec 29, 2025 -

Honda of Owings Mills responded

Hi, we're happy you found Tyrus to be so supportive during your experience here at Honda of Owings Mills. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 27, 2025

I was well received and well taken care of by the lady who received me and the cashier and my car was also well taken care of. The technician was very courteous and helpful. Good job. More

by mfrimpongdarko@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla and the Cashier
Dec 29, 2025 -

Honda of Owings Mills responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

December 24, 2025

I was in and out more quickly than previous times. Thanks to Cynthia's professionalism; she kept her promise to ensure that I didn't wait long. More

by Abigaile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia
Dec 24, 2025 -

Honda of Owings Mills responded

Hi Abigaile, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 19, 2025

I received excellent customer service from Cynthia today. She was personable. When I came to pick up my car she acknowledged me. More

by wayne.toles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia
Dec 21, 2025 -

Honda of Owings Mills responded

Hi, we're happy you found our staff to be so supportive during your experience here at Honda of Owings Mills. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 19, 2025

When i took delivery of car, the dealership did filled the gas full tank, they just gave half tank. More

by Nischay M Gowda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Gould, Q Sue, Melvin Ross, Guillaume Mimoun, Jeannette Shalaby, Brandon Locke, Charlotte Marsheck
Dec 21, 2025 -

Honda of Owings Mills responded

Hello Nischay, Thank you for reaching out. I would be happy to assist you with your concerns regarding the purchase of your new 2025 Accord Hybrid you purchased in September. Please reach out to me directly at robertperry@group1auto.com. I look forward to speaking with you. Robert Perry, General Manager

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