Honda of Owings Mills

Waiting period is very long I don’t over two hrs to patch my car tyer otherwise customer service is great. my car tyer otherwise customer service is great. More

Seymour Help me a lot. Very good customer service. He make sure that all the issue is fix. Very good customer service. He make sure that all the issue is fix. More

Rick was extremely kind and knowledgeable. He explained all of the services that my car needed in detail, will a 100% recommend him. He explained all of the services that my car needed in detail, will a 100% recommend him. More

Purchased my car from them a few months ago and today was my first time back for service. Staff was helpful and polite. Got my car back within the promised time frame and they washed it. my first time back for service. Staff was helpful and polite. Got my car back within the promised time frame and they washed it. More

Great service but needs more service staff. My advisor Jay was courteous and professional throughout the car repair. My advisor Jay was courteous and professional throughout the car repair. More

The staff at Honda of Owings Mills were excellent. They made sure all of my concerns were addressed. Ms. Cynthia communicated the whole process of my vehicle recall inspection. They made sure all of my concerns were addressed. Ms. Cynthia communicated the whole process of my vehicle recall inspection. More

Service is fairly priced and the advisors are very communicative so I understand what my car needs. communicative so I understand what my car needs. More

The mechanics are good but customer service with service advisors need to be more welcoming or friendly. advisors need to be more welcoming or friendly. More

We have been using this dealership for service since 2018, and unfortunately today’s experience was the worst we’ve had. I came in for a simple oil change, but when I got home I noticed a very strong sm 2018, and unfortunately today’s experience was the worst we’ve had. I came in for a simple oil change, but when I got home I noticed a very strong smell of oil. After opening the hood, I discovered that the oil cap had not been closed at all, and oil had splattered throughout the entire engine compartment. This is not a small oversight — it’s a basic safety and quality check that should never be missed. On top of that, the cashier at checkout was extremely rude and inpatient . I understand it was the end of the day, but that’s no excuse for unprofessional behavior or rushed, careless service. After years of trusting this dealership, today’s visit left me very disappointed. I hope management takes this seriously and addresses both the service quality and customer service issues. More

The service staff is Always professional, friendly, rapid service, excellent attention to detail, and honest to deal with. service, excellent attention to detail, and honest to deal with. More