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Honda of Owings Mills

Owings Mills, MD

4.7
1,718 Reviews

9701 Reisterstown Rd

Owings Mills, MD

21117

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Showing 1,718 reviews

January 17, 2026

The service depaĊ•tment is well organized and the service reps communicated with me at all stages of the servicing. More

by don.tannen
Workmanship
Recommend Dealer
Yes
Employees Worked With
richard
Jan 18, 2026 -

Honda of Owings Mills responded

Hello, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 16, 2026

It was great the attention that everybody got to resolve the problem with my card. More

by marthafrank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris and Rick, Q Sue, Jeannette Shalaby
Jan 16, 2026 -

marthafrank responded

It was great all the attention that your staff got to my car to resolved the problem. Thank you so much!

Jan 16, 2026 -

marthafrank responded

It was great all the attention that your staff got to my car to resolved the problem. Thank you so much!

January 16, 2026

Service was thorough and complete. .above adviser was pleasant and knowledgeable. Customer service area was clean and coffee was good More

by henrybennett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seviice adviser
Jan 18, 2026 -

Honda of Owings Mills responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

January 15, 2026

Professional and courtesy. They kept me informed of my vehicle process. Excellent customer service. Coffee was good More

by tammyhaughton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Gould, Melvin Ross, Guillaume Mimoun, Brandon Locke
January 14, 2026

Very courteous and sufficient , would reccomend this dealership to anyone who has a Honda vehicle More

by Jpriscilla1261
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Jan 15, 2026 -

Honda of Owings Mills responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 13, 2026

Everyone is very nice and attentive. Organized and detailed oriented. Always smiling and willing to help customers. It’s always a great experience when I take my car to get serviced. More

by Knyree1226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia
Jan 15, 2026 -

Honda of Owings Mills responded

Hello, reviews like this give us motivation and help us ensure we provide high-quality care. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 12, 2026

Every time I bring my car in for service I'm approached by a Saleman about trading my car in. If I was interested in a new car I would just bring my car in for a trade-in. More

by mcsedwheeler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cynthia (Service Advisor)
Jan 15, 2026 -

Honda of Owings Mills responded

Thank you for your feedback. We are thrilled that you had a great service visit with Cynthia. She is the BEST! I apologize for any misunderstanding with Victor, our service to sales liaison. We strive to offer every service client a low pressure appraisal and offer to trade out of their car or sell it if they no longer need it. It is a complimentary service with no obligation to do anything. We also love when our clients love their car so much they don't want to give it up and we can continue to maintain it for you and keep it in tip top condition. We look forward to seeing you on your next visit. Robert Perry General Manager - Honda of Owings Mills robertperry@group1auto.com

January 10, 2026

I have $69 coupon for oil and filter change. I love it but labor cost is too high. More

by Kp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Gould, Q Sue, Melvin Ross, Guillaume Mimoun, Brandon Locke
Jan 12, 2026 -

Honda of Owings Mills responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

January 10, 2026

Thanks for giving me an appointment today. Very expeditious work. It was my benefit For your service. More

by ciliburd
Workmanship
Recommend Dealer
Yes
Employees Worked With
Mime
Jan 11, 2026 -

Honda of Owings Mills responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 09, 2026

I brought my car in for the initial oil change and multipoint inspection. The service provider greeted me in a professional and pleasant manner and checked me in. He explained what the service would More

by wilmadsmith16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Q Sue
Jan 12, 2026 -

Honda of Owings Mills responded

Hi, thank you for choosing Honda of Owings Mills and taking the time to leave us a review! We are thrilled to hear that your first service visit was exceptional. Our team strives to provide fast and efficient service. We appreciate your support and look forward to seeing you again in the future.

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