Honda of Owings Mills

I was well received and well taken care of by the lady who received me and the cashier and my car was also well taken care of. The technician was very courteous and helpful. Good job. who received me and the cashier and my car was also well taken care of. The technician was very courteous and helpful. Good job. More

I was in and out more quickly than previous times. Thanks to Cynthia's professionalism; she kept her promise to ensure that I didn't wait long. Thanks to Cynthia's professionalism; she kept her promise to ensure that I didn't wait long. More

I received excellent customer service from Cynthia today. She was personable. When I came to pick up my car she acknowledged me. She was personable. When I came to pick up my car she acknowledged me. More

When i took delivery of car, the dealership did filled the gas full tank, they just gave half tank. the gas full tank, they just gave half tank. More

Very attentive to customer’s needs and service rep Kayla was most accommodating. I did not feel used or abused by dearlershio. was most accommodating. I did not feel used or abused by dearlershio. More

Great people to work with, made the experience very pleasant.It felt like I was in an out. pleasant.It felt like I was in an out. More

I like them a lot. They are fast, they communicate effectively. I like to wait while they work on my car they are accommodating and just nice They are fast, they communicate effectively. I like to wait while they work on my car they are accommodating and just nice More

I had great experience at Honda dealership the staff was friendly, professional, and knowledgeable. Cynthia in particular went above and beyond to ensure i met my needs. friendly, professional, and knowledgeable. Cynthia in particular went above and beyond to ensure i met my needs. More

Service center has always completed the work requested on time and completely. They keep you informed about progress and completion. time and completely. They keep you informed about progress and completion. More

My family has bought 3 cars from the dealership for the past 20 years and always satisfied with services, However, my past B123 on 12/04/25 was very unpleasant, I dealt with Jay, and I had expired coupon, past 20 years and always satisfied with services, However, my past B123 on 12/04/25 was very unpleasant, I dealt with Jay, and I had expired coupon, he said he will honor it and mentioned my car needs B7 service and run my charges as 402.00 plus taxes. After the service the cashier run my charges to 535.00. I asked why but I could not find Jay to clarify, so I paid. In the parking lot I meet Jay and asked why I had extra charges, he said he did not include parts and that was just estimated amount. For the last so many years of service, I knew what I was paying ahead before my car was serviced. I think Jay tactics is unprofessional and Honda needs to address it. More