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Honda of Owings Mills

Owings Mills, MD

Overview
Reviews
Vehicles
4.6
1,835 Reviews
Call Dealership (667) 662-9990
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9701 Reisterstown Rd

Owings Mills, MD

21117

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Showing 1,835 reviews

July 16, 2026

They'll take care of you! Ms. Blake Jones and Mr. Costley they are definitely working to make their customers safe and satisfied. More

by Maygonsmythe2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhoaun
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Jul 17, 2026 -

Honda of Owings Mills responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

July 10, 2026

Efficient and courteous. Very satisfied with their work. Will continue to have my car serviced there. More

by bubbyof3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mimie Karowich
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Jul 12, 2026 -

Honda of Owings Mills responded

Hi, your satisfaction is our top priority. If you have any further questions, please don't hesitate to reach out!

July 10, 2026

The promo was great, I didn’t wait long and they washed my car. Through out visit my service advisor Rick was extremely helpful and explained everything thing. More

by Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick ( service advisor)
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Jul 12, 2026 -

Honda of Owings Mills responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

July 08, 2026

I went for a service call, I was ignored, forgotten, they lost my car and it was returned damaged. I was told the manager would follow up and no one did. This happened twice with two different vehicles More

by pearlrosensaft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darren, Q Sue
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Jul 12, 2026 -

Honda of Owings Mills responded

Please allow me to apologize that we did not provide you with the level of service you expect and more importantly deserve when doing business with us. I am really sorry for our overall poor performance. I would like to learn more about who you interacted with and work with you toward a resolution. Please send your contact information to rbayat@group1auto.com. I look forward to working with you. Rose Bayat, General Manager rbayat@group1auto.com

July 04, 2026

I live across the street from ellicott city Honda service, but i chose to go to owings mills Honda for last 10 years. There must. E a reason. Love their services. More

by Pranav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
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Jul 05, 2026 -

Honda of Owings Mills responded

Hello Pranav, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 02, 2026

I was charged for a tire rotation but never received one. Then my service advisor said that I can only get a refund if I drive 30 minutes back to the dealership. More

by nachysmith
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dar
Print
Jul 10, 2026 -

Honda of Owings Mills responded

Please allow me to apologize that we did not provide you with the level of service you expect and more importantly deserve when doing business with us. I am very sorry that we did not rotate the tires as requested and for the delay in receiving a refund. Please send your contact information to rbayat@group1auto.com. I look forward to working with you. Rose Bayat, General Manager rbayat@group1auto.com

July 02, 2026

My service advisor was on point Deandre was a special person the best service rep. I have ever experiencer I enjoyed my visit. More

by Cathy.brown6551
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I only had one connect it was service Deandre 5 stars
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Jul 04, 2026 -

Honda of Owings Mills responded

Hello, we're happy you found Deandre to be so supportive during your experience here at Group 1 Honda Owings Mills. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 02, 2026

The service representative Darren answered all of my questions and checked my car's service record More

by meeelky
Workmanship
Recommend Dealer
Yes
Employees Worked With
Darren Moseley
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Jul 02, 2026 -

Honda of Owings Mills responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Honda Owings Mills. If you have any further questions, please give us a call. We're always happy to help!

July 01, 2026

The car buying process was smooth from start to finish. From sales to finance everything went amazing with no issues. It has been years since I have gone through the car buying process. I was a little conc More

by DJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geoffrey Mun , Jason Mina’s , Bo Lee
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Jul 02, 2026 -

Honda of Owings Mills responded

Hi, thank you so much for your positive comments about Group 1 Honda Owings Mills! We are always more than happy to assist you if anything else comes up. Take care!

June 29, 2026

Our service rep, Mimie, was well informed and wonderful to work with. Pls give her a raise. More

by dennis-lawson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Memie
Print
Jun 30, 2026 -

Honda of Owings Mills responded

Our service rep, Mimie, was well informed and wonderful

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