Honda of Owings Mills

Great Experience Mr. Mitchell was good salesmen gave me a reasonable deal on purchase of car. I have been leasing with Northwest Honda since 2009 and this is the 4th c Mr. Mitchell was good salesmen gave me a reasonable deal on purchase of car. I have been leasing with Northwest Honda since 2009 and this is the 4th car I have leased from them. I could have gone to other dealerships, but Northwest customer service is what keeps me coming back. I am a strong believer in good customer service and Northwest Honda has definitely got it!!!!!!!!! Their customer service I rate as number 1, because they believe in putting the customer first, whether it is purchasing a car or having car serviced. More

Sales agent was patient and helpful I went in to test drive the Honda CR-V, and was not aware of the new HR-V option. After I described my driving needs to Mel, he came up with the idea I went in to test drive the Honda CR-V, and was not aware of the new HR-V option. After I described my driving needs to Mel, he came up with the idea of the HR-V, which is the car I eventually bought. That was not before I went on not just one, but many test drives with Mel, as I tried out both models for size! He was very patient, and gave me the time and space to figure out what car I needed. Overall, I am extremely happy with my new car, and because I went in with a specific budget and had pre-determined the numbers that worked for me, I had a straightforward purchasing experience at this dealership. More

Friendly, Transparent Approach It was great working with Rob Pullo and Northwest Honda. Rob was transparent and up front about their pricing structure. They were not pushy at all, w It was great working with Rob Pullo and Northwest Honda. Rob was transparent and up front about their pricing structure. They were not pushy at all, which I very much appreciated. Once we arrived at the dealer for a test drive, it was just a formality because we did all our discussions via email beforehand. It was a refreshing experience all the way through. They offered me the lowest price of any dealer I contacted in the region. More

AWESOME car buying experience! I went to trade my car and my experience was wonderful! Azaria "AZ" which was my salesman was very knowledgeable, answered all of my questions and was I went to trade my car and my experience was wonderful! Azaria "AZ" which was my salesman was very knowledgeable, answered all of my questions and was very pleasant. Dawn, in finance was extremely helpful with getting the car at a price that comfortable. I would recommend Northwest Honda to anyone whose interested in purchasing a new car. Also, I LOVE my car. The features are everything I wanted and more. My overall experience was AWESOME! Tiffiney Hairston More

Thorough job AZ at the dealership provided everything you would want in a car buying experience. He took his time to show you the vehicle, listened to our requests AZ at the dealership provided everything you would want in a car buying experience. He took his time to show you the vehicle, listened to our requests and made sure we were comfortable with our decision. More

Extremely Fast Service and Extreme Bottom Line Pricing! I came to this dealership after shopping around other local Honda dealers and Robert Pullo gave me bottom line pricing plus tax without any haggle and I came to this dealership after shopping around other local Honda dealers and Robert Pullo gave me bottom line pricing plus tax without any haggle and misunderstanding. Obviously they have the lowest price around Baltimore on new cars and they helped me and got me in and out in my new car with financing in 1.25 hours. That's amazing. That's Northwest Honda! More

Great people No problem, great people, good car They were knowledgeable about the CRV we were looking at and made us fair deal for the CRV 2016 model. They locate No problem, great people, good car They were knowledgeable about the CRV we were looking at and made us fair deal for the CRV 2016 model. They located the exact model we were looking for and we took delivery in about a week. I would highly recommend Northwest Honda to anyone in the market. More

4th Time Honda Accord Coupe Owner I am a longtime Loyal Customer of Northwest Honda! I just bought a brand new Honda Accord Coupe EXL-V6 w/Navigation. I got all the Bells and Whistle I am a longtime Loyal Customer of Northwest Honda! I just bought a brand new Honda Accord Coupe EXL-V6 w/Navigation. I got all the Bells and Whistles and this is my 4th Honda Accord Coupe. I got my 1st car and my 1st Coupe when they came out in 1989! I've had a 93, and my last one which was my FAVORITE ..my 2001 Honda Accord EX-V6 coupe! The "STAFF" at NorthWest, all of them are Great People! They have always made my Experience at Honda a good one. I purchased my Brand New 2015 Honda Accord Coupe EXL-V6 Coupe w/Navigation from Mr. Rob Pullo and let me say this, all the reviews I read about him before purchasing my vehicle were absolutely wonderful and now with my own personal experience with Mr. Pullo, I can honestly say from the bottom of my heart: If you want someone who wont haggle you and is primarily concerned about the customers needs, go see Mr. Rob Pullo at Northwest Honda! He is wonderful and he has the best personality EVER, he will definitely TAKE GOOD CARE OF YOU and he MEANS it! He is really a great guy! Northwest, you have a "GEM" on your Hands! (smile) Everyone there at Northwest is great. Thanks also to the great service mangers to, Scott, Jon and Cindy and Dawn in Finance (she made the process so easy). Thanks Northwest, you're the BEST !!!! Sincerely, Longtime and Faithful Customer (Four time Honda Accord Coupe Girl)....Roxie Marlow More

Great Car Buying Experience I have been turned off by the snobbish attitude of so many Honda dealers over the years. It was an unscheduled stop at Northwest Honda, which is about I have been turned off by the snobbish attitude of so many Honda dealers over the years. It was an unscheduled stop at Northwest Honda, which is about 40 miles from home, to look at their inventory. It was a pleasure to meet with Jeremy and the sales GM, Jon. They were knowledgeable about the Pilot we were looking at and made us fair deal for the first year 2016 model Pilot which is in high demand. They located the exact model we were looking for and we took delivery in about a week. I would highly recommend Northwest Honda to anyone in the market. More