
Honda of Owings Mills
Owings Mills, MD
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really great people I walked into Northwest Honda with an intention of purchasing a new Mercedes within a week. I met Josh Dreiband there, with his guidance we had by far I walked into Northwest Honda with an intention of purchasing a new Mercedes within a week. I met Josh Dreiband there, with his guidance we had by far the best purchasing experience we have ever had. Honesty, sympathy, and integrity all still exist at this family run dealership. Chris Smelzer, Rashad Howell, And Larry Brooks all assisted in this amazing experience. I actually have my own business and have modified my processes based on what I experienced at Northwest Honda. More
Great people to work with I recently purchased 2016 Pilot from Robert Pullo. He was very nice and quick. It was perfect service to me. Thank you Robert and don't hesitate to wo I recently purchased 2016 Pilot from Robert Pullo. He was very nice and quick. It was perfect service to me. Thank you Robert and don't hesitate to work with him for buying a car. More
Great people to work with Efficient purchase and trade in. The people I spoke to on the phone were very friendly. I drove 2 hours to the dealership and they saved the exact car Efficient purchase and trade in. The people I spoke to on the phone were very friendly. I drove 2 hours to the dealership and they saved the exact car I was interested in. Would buy from here again. More
James1938 I recently purchased my second Honda from Mark Honkofsky. If you are interested in purchasing a new Honda, contact Mark - you will be glad you did! I recently purchased my second Honda from Mark Honkofsky. If you are interested in purchasing a new Honda, contact Mark - you will be glad you did! More
Best Buying Experience Ever I recently purchased a 2016 Honda Fit. I have bought several cars over the years and this was the best buying experience I have EVER had. Anthony Gelf I recently purchased a 2016 Honda Fit. I have bought several cars over the years and this was the best buying experience I have EVER had. Anthony Gelfen, (Tony) the salesperson, was very helpful and relaxed. I had just come from an earlier visit at a Hyundai dealership where they had me waiting around and pressuring me to decide right that minute. But Tony was very calm and easy going, he worked with me and made sure I was very happy with my decision. He patiently answered all my questions and helped me set up the radio and bluetooth. Dawn, the finance person, was also very pleasant to work with and answered my many questions. The best part is that it was a totally enjoyable and pressure-free visit. I love my new car and I was very happy with the whole buying experience. More
Terrific All The Way Rob Pullo is the absolute best in the business. i went online thru Edmonds, he called me and we scheduled a test drive. marvelous. then i wanted a Rob Pullo is the absolute best in the business. i went online thru Edmonds, he called me and we scheduled a test drive. marvelous. then i wanted a certain color and he looked all over the east coast but could not find one....he kept going and came back with a 2 week delivery. and it came on time. he kept me personally informed all along the way. no pressure, no sales pitch, very relaxed and made me feel very comfortable. when the car came in, i drove it and then the delivery was with an electronics expert named Ben, who was patient with all my dumb questions and showed me everything as in all the "high tech" treats. and then lets not forget Dawn Evans. funny and quite candid but knows her stuff all about $$. enjoyed every minute with here, which was not long. short story. give Northwest a try, i do not think you will find a nicer bunch of people. PS i bought a 2016 honda civic touring. stunning machine More
Excellent Service! We purchased 2012 Nissan Altima from Northwest Honda right before Christmas 2015. Our salesman, Brandon Bubel, used to be a service technician; whic We purchased 2012 Nissan Altima from Northwest Honda right before Christmas 2015. Our salesman, Brandon Bubel, used to be a service technician; which made him very knowledgeable about cars inside and out. Brandon was easy to work with no hassles and pressure. He genuinely wanted to provide us the car that we wanted and not something that we weren't. I talked to sales managers Rashad Howell and Chris Watson about some of my concerns I had with the vehicle that I was interested in such as chipped paint on the bumper and the price I was willing to pay for the car. Their response was basically, "no problem"; again, no hassles or gimmicks. We agreed to purchase the vehicle but we needed to leave it at the dealership so that they can paint the bumper and detail the car for us. We told them that we lived over a 100 miles away in PA and that it may be a couple of weeks before we can pick it up when it was ready. Chris volunteered, without us asking, to meet us more than halfway to have the vehicle delivered to us. Now that is going above and beyond customer service! Often the car buying experience is something that most people dread. However, working with Brandon, Rashad, and Chris made this experience as painless as possible; from hassle-free sales to ensuring customer satisfaction. Its service like this that will bring me back to Northwest Honda the next time I am in the market to buy a car. Thanks guys. More
Purchasing my new Honda HRV I had planned on buying a Subaru. I decided to see what Honda had available in me price range so I stopped in at Northwest Honda I am very glad I did. I had planned on buying a Subaru. I decided to see what Honda had available in me price range so I stopped in at Northwest Honda I am very glad I did. Tony Gelfin assisted me in choosing the Honda HRV. I am very happy with the vehicle and thanks to Tony I feel that I got a fair price on my trade in as well as my new HRV. Tony could not have been more helpful and patient as I decided on the deal. He was extremely knowledgeable and put me at ease in making such a large purchase. I found everyone at Northwest pleasant and helpful but especially was pleased with the service Tony provided. I would highly recommend Northwest and especially Tony {Anthony} Gelfin to anyone looking to buy a Honda. Steve Daniller More
A smooth and wonderful car buying experience Anthony and his manager Jackie were very nice and knowledgeable. We compared quite some Honda dealers in Baltimore-Washington area and done our resea Anthony and his manager Jackie were very nice and knowledgeable. We compared quite some Honda dealers in Baltimore-Washington area and done our research before settling down with Northwest Honda. The overall negotiation was quick and they actually went extra miles to satisfy us. My wife got her 2016 EX AWD Honda Pilot for an unbeatable price and I am a happy husband. Trade-in our old cr-v (also from Northwest Honda 10 years ago) was a breeze, they quickly accepted our trade-in appraisal from another place to save us time dealing with it separately. And I deeply appreciated that. I will definitely think about buying my next car with Northwest Honda in the near future! Anthony and Jackie, you guys are great! More
Amazing experience! I have never enjoyed the whole process of buying a car. Until now! Anthony at Northwest Honda was the best! Honest, nice, funny just all around very I have never enjoyed the whole process of buying a car. Until now! Anthony at Northwest Honda was the best! Honest, nice, funny just all around very pleasant! Everyone was there actually! Would highly recommend this dealership!! More