Honda of Princeton

Breaking Promises I visited Honda of Princeton last Saturday and found a car that my wife and I loved, a 2013 White Honda CRV. We were excited about buying the car fr I visited Honda of Princeton last Saturday and found a car that my wife and I loved, a 2013 White Honda CRV. We were excited about buying the car from Honda of Princeton since that's where my wife purchased her last Honda that she still drives. We test drove the car, we talked about the price and thought we had a great deal. My wife and I wanted to see another CRV, in Blue and then make our decision. Mike promised "I will keep the car for you today, if you want I can even hold it until Monday" I assured Mike that I will either call him or come back before the end of day. We visited the "other" Honda dealership and as much as we liked the car and actually got a better price on it, we weren't happy with how pushy and rude the sales staff was. I called and e-mailed Mike Diaz immediately, Mike promptly called me back and I told him we will be at the dealership by 5pm to pick up the white CRV (this call was at 3:04pm) Mike responded " Great! I will be here" We were excited and started to plan our first trip in the CRV up to Lake Placid in NY. We arrived at the dealership at 4:45pm but we could not find Mike .. The Manager ( you? ) told us Mike is with a customer at the new car building and he thinks he's signing docs for the CRV that we were promised less than 2 hours before. After 10 minutes, Mike finally came back with excuses that another sales person took the car to a customer that wanted to see if a stroller fitted and then out of nowhere they decided to buy that car. ( How is a 2013 Honda CRV different from 2016) It felt like someone just swept the rug from under our feet .. or stole our beloved car out of our driveway. Lots of excuses later we were offered a black CRV with Leather for a "great deal to make things right". We were offered a car that we didn't want for $3,000 more to "make things right" (That car is currently listed on your website for $21,398) which is lower what the manager's deal was for us. Mike told us he will stay in touch with us and look for other white CRVs with under 40k miles... I haven't heard from Mike yet .. And actually I am the one that called him to follow up and received "ohhh we looked and there's nothing or they're too expensive for us to buy" I service my car at Princeton and have always had a good experience there but I am actually not looking forward to visiting a place that does business this way. Very disappointing, and if the other person that purchased the car bought it for a few hundred dollars more than what we agreed on and Mike recevied better commission and he and the dealership feel good about doing that type of business, then be it but I expected more based on my past experiences with you and other Honda dealerships. More

Great Service by Daniel Bredenbeck Daniel was a true professional and went way out of his way to help me out when I had problems with my 2007 Accord. If you get him when you check in Daniel was a true professional and went way out of his way to help me out when I had problems with my 2007 Accord. If you get him when you check in you're in good shape. Dealership is well set up and easy to get to but like all dealers the prices are high. The service on my car was very well done however so even if I paid more at least I got high quality. More

Overall truly great, quick service. This is a pretty nice dealership as far as car dealers go. I have not had a bad experience yet. I bought my car, Crv Exl Nav 2012 from them about 8 This is a pretty nice dealership as far as car dealers go. I have not had a bad experience yet. I bought my car, Crv Exl Nav 2012 from them about 8 months ago. I have had all of my service done there and it's always pleasant. I just went there for an oil change and for some reason it was free!!! + tire rotation. Daniel Bredenbeck was the person to whom I gave my keys. He was, as he was the last time, great and helpful. I will keep taking my baby back to her home to get serviced until the wheels fall off. Hopefully they'd be able to help me with that as well. More

First Service We just had our first service done here. Great experience with service. Staff was friendly and we were taken care of in a timely manner. We just had our first service done here. Great experience with service. Staff was friendly and we were taken care of in a timely manner. More

Great Service! I was very pleased with the efficiency and the courtesy with which they serviced my car. Thank you so much for all your hard work! --Catherine Roc I was very pleased with the efficiency and the courtesy with which they serviced my car. Thank you so much for all your hard work! --Catherine Rockwell More

Ed Chrebet is wonderful I would highly recommend Ed Chrebet and Honda of Princeton for service. Mr. Chrebet is very helpful and professional with great enthusiasm, knowledge I would highly recommend Ed Chrebet and Honda of Princeton for service. Mr. Chrebet is very helpful and professional with great enthusiasm, knowledge, and expertise. More

My First Car!!!!! I am absolutely in love w my new car! I had such a great experience with Princetin Honda. Miguel Rodas and Chris Wells were both so awesome and patien I am absolutely in love w my new car! I had such a great experience with Princetin Honda. Miguel Rodas and Chris Wells were both so awesome and patient with my decision making. I didn't feel pressured and they informed me of all the key factors in purchasing my vehicle. I got some nice keychains and an automatic starter. What more could a girl ask for? Thanks again Miguel! More

Thoughtful, courteous, concerned and professional! This dealership is truly a people's place. Everyone is very friendly and courteous and they know their job. Our service representative Daniel Breden This dealership is truly a people's place. Everyone is very friendly and courteous and they know their job. Our service representative Daniel Bredenbeck walked the extra mile to ensure our work was done properly, without hassles, and in a timely manner. Daniel was very personable, caring, focused, enthusiastic, and communicative about whatever the issues concerning our car. We are very thankful and grateful to Daniel for his attention to the issues at hand and being an outstanding professional! More

Enthusiastic and Friendly Miguel helped me for the three times I had to come in to successfully get a well priced, used Honda Civic and did so with great enthusiasm, kindness a Miguel helped me for the three times I had to come in to successfully get a well priced, used Honda Civic and did so with great enthusiasm, kindness and understanding. It took quite a while to get done but it was a positive experience for me getting my first personal car. When it was necessary for me to have to go home and get a ride back to the dealership so I could pick up my new used car Miguel personally came and picked me up so I could get everything done in one day. More

Best dealership experience I ever had! I recently got into a car crash so I was in the market for a new car since my old one was totaled. Dealing with the insurance company was the absolute I recently got into a car crash so I was in the market for a new car since my old one was totaled. Dealing with the insurance company was the absolute worse. It seemed crazy that I was spending all this money on car insurance and the agents did not want to work with me. Feeling defeated I was not looking forward to dealing with a new customer service staff. The people at Honda of Princeton gave me a completely different experience. They listened to what I wanted in a car, helped me find the perfect one, and had all the paper work done in 1 day! Miguel Rodas was very insightful, understanding and fast with the paperwork. They helped me get into a monthly payment plan that was in my budget (which included a great deal for a warranty). The staff was friendly and accommodated to my needs. If you're looking for a dealership that will work with you and not screw you over with hidden fees this is the place. Definitely recommending this place to all of my friends and family! More