Honda of Salem
Salem, OR
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Minor service I was treated fairly and with respect, price was fair, service was performed quickly and professionally. Very good experience, and would recommend to I was treated fairly and with respect, price was fair, service was performed quickly and professionally. Very good experience, and would recommend to friends and family. More
Helped me get my car going again I can’t thank brant or his team enough they helped me when I got stranded and fixed my car. I called and got to speak to the manager brant and he was I can’t thank brant or his team enough they helped me when I got stranded and fixed my car. I called and got to speak to the manager brant and he was very helpful and kind. More
Prompt, courteous, helpfull I live out of town and usually just 'show up' for an oil change. They always take care of me and keep up on my routine maintenance also. I live out of town and usually just 'show up' for an oil change. They always take care of me and keep up on my routine maintenance also. More
2016 CRV I have always found the service department to be very friendly. They listen to the issues with your vehicle and explains things well. With so many di I have always found the service department to be very friendly. They listen to the issues with your vehicle and explains things well. With so many different explanations, you would think the service people are the mechanics because they are so knowledgeable. More
Treated well Mauricio was polite and respectful. He treated me well and made suggestions but did not push me to do anything. He explained everything without talkin Mauricio was polite and respectful. He treated me well and made suggestions but did not push me to do anything. He explained everything without talking down to me. More
Our car sustained damage to the undercarriage While driving just north of Salem on I-5 our car hit a piece of truck tire thread that caused us to require a tow truck to take us to Honda of Salem. While driving just north of Salem on I-5 our car hit a piece of truck tire thread that caused us to require a tow truck to take us to Honda of Salem. We were given immediate help by Joe Gomez, a service representative. Joe took great care of getting our car repaired and giving us a loaner so we could get home. We were completely satisfied with all our services. More
New CR-V 2018 I recently was in a situation where I needed to buy a new car and I had a friend who had bought a car from Honda Of Salem. I was greeted warmly and I recently was in a situation where I needed to buy a new car and I had a friend who had bought a car from Honda Of Salem. I was greeted warmly and felt like they truly wanted my business. I told him what I wanted they had the cars ready for me to look at and was able to do the test drive. Once I decided on the color and style and model, we talked money came to our agreement and the process went smoothly from there. good experience. More
Mouse alert I brought my older Honda in for an oil change. They discovered mouse activity when checking my cabin air filter, and offered to remove the mouse debri I brought my older Honda in for an oil change. They discovered mouse activity when checking my cabin air filter, and offered to remove the mouse debris . Also notified me of brake fluid needing attention. Thanks for checking these. I left my paperwork, left message for them to mail it to me. Overall a good experience, have been using Honda service for over 10 years for my vehicle, they keep it running. More
As usual, great service!! I scheduled a life-time service on your web page. When I arrived, I also asked for a body technician to check the rear bumper mounting - bumper was o I scheduled a life-time service on your web page. When I arrived, I also asked for a body technician to check the rear bumper mounting - bumper was out of alignment. As usual, everything went smoothly. I expected the bumper work to add significant time -- it added some time, but the total time was still about 30 less than I had expected. Great work. Helpful, competent people. More
New car purchase Mr. Paul Nickles was excellent to work with. Thanks Paul!! looking forward to coming in and getting service done on my new HRV. Thank you Mr. Paul Nickles was excellent to work with. Thanks Paul!! looking forward to coming in and getting service done on my new HRV. Thank you More