Honda of Salem

Fluid replacement Always have a good experience at Honda of Salem. They work quickly and efficiently. The staff in the service center are friendly and keep customers in Always have a good experience at Honda of Salem. They work quickly and efficiently. The staff in the service center are friendly and keep customers informed on the progress. Had and oil change and replacement of three other fluids in less than an hour. Although I could have made an appointment, I like being able to come in for an oil change without one. Have appreciated the service at this dealership for many years. More

Run! Hide! Avoid at all costs! Purchased a used vehicle which reportedly had a pre-sale inspection. Learned this only means they take a code reader and erase all codes so they don't Purchased a used vehicle which reportedly had a pre-sale inspection. Learned this only means they take a code reader and erase all codes so they don't show up during a test drive but return a week or so later and they put the most dead battery in the car they can find. There is no service done, and the vehicle is fraudulently represented as mechanically sound. Don't trust a word they say! The true "car salesman is lying if his lips are moving" situation. Star ratings need to have a 0 option! More

Always good Brant has me in and out of the service center without issue. I come in, they take my keys, I relax, and as fast as they got the car, they had it alrea Brant has me in and out of the service center without issue. I come in, they take my keys, I relax, and as fast as they got the car, they had it already done. I like simple and that’s how they keep it. Exactly to my liking. My wife, they are more talkative because so is she. They adapt to the customer experience and how the customer wants their service. It’s really nice they remember that stuff and always have a smile and excited to help. More

Drop in Service Needed a new battery and just dropped in after lunch. Service rep friendly and efficient. Only waited a half hour. Hardly time to get in my nap! Have Needed a new battery and just dropped in after lunch. Service rep friendly and efficient. Only waited a half hour. Hardly time to get in my nap! Have always been treated well here in buying cars and for service. More

Service Department Great service as always. The process is completed quickly and thoroughly. I came in for scheduled oil change and four wheel alingment. They are good a Great service as always. The process is completed quickly and thoroughly. I came in for scheduled oil change and four wheel alingment. They are good at keeping tabs on the condition of my vehicle in order to help me in keeping it on the road. I appreciate that, even though I can not afford to do it all at one time. Thank you Honda of Salem! More

Courteous service I can count on immediate service and clear information from service department employees. The process is completed quickly and thoroughly. I always go I can count on immediate service and clear information from service department employees. The process is completed quickly and thoroughly. I always go to Lithia Honda in Salem for service. More

Above expectations. When I arrived, I was told that it would be 90 minutes for the service to be performing. It was far less. Everything was very well organized, and al When I arrived, I was told that it would be 90 minutes for the service to be performing. It was far less. Everything was very well organized, and all services performed satisfactorily. More

Dependable service It’s always nice to come in and have routine service done in a speedy time frame. The service team met me at the door, checked me in quickly, and star It’s always nice to come in and have routine service done in a speedy time frame. The service team met me at the door, checked me in quickly, and started working on my routine service. They kept me informed of the progress and I was back on my way after a complimentary morning coffee. More

Service Dept. I came in for my normal oil change. They also checked out my truck and brought me a great list of things that also need to be completed. They are go I came in for my normal oil change. They also checked out my truck and brought me a great list of things that also need to be completed. They are good at keeping tabs on the condition of my vehicle in order to help me in keeping it on the road. I appreciate that, even though I can not afford to do it all at one time. Thank you Honda of Salem! Bill Pearson in the Parts Department was super helpful and friendly to me! I feel that he went much further than other employees have gone for me without being asked! I also am no longer able to speak and can only communicate via text messaging or similar means, and he has been most understanding and helpful. Give him a raise as he has earned one in my humble opinion! More

Matt is the best!!! Matt got my car in and out so fast it seemed like I wasn't there any time at all! Kurston was also very helpful. Matt got my car in and out so fast it seemed like I wasn't there any time at all! Kurston was also very helpful. More