Honda of Sarasota - Service Center

I had an appt guy never showed up after they moved the appointment 1 day ahead. Then you have your agent tell you I have to fix my wipers but reminded her that Alan is on vacation. They made me wait for appointment 1 day ahead. Then you have your agent tell you I have to fix my wipers but reminded her that Alan is on vacation. They made me wait for almost 2 hours after I told them to keep me updated when their staff was going to be in. But never showed up! I was getting my dings on our truck fixed which we paid for BUT the paint is not covered! I never dealt with this kind of service. When I expect you to fix dings, one should expect to fully fix it not half done. So I’m never buying a car from HONDA that’s for sure not serviced it from Sarasota Honda. Avoid avoid avoid! More

Great service, attention to detail. Friendly people to work with at Honda. See you soon! Friendly people to work with at Honda. See you soon! More

Bryan is knowledgeable, attentive and friendly. Did his very best to keep my work moving and kept me informed. Dealership and service department are cramped and not well organized, but waiting a Did his very best to keep my work moving and kept me informed. Dealership and service department are cramped and not well organized, but waiting area is spacious and comfortable. Shuttle service through Uber/Lyft was excellent and appreciated. Overall good experience. More

Very friendly dealership, always on time. friendly staff, great service . comfy and clean waiting room friendly staff, great service . comfy and clean waiting room More

One of the better ones! Service department has always been outstanding! I was in Texas and and I waited to next back to Sarasota for my oil change. Service department has always been outstanding! I was in Texas and and I waited to next back to Sarasota for my oil change. More

Excellent work and great customer service good waiting area, the video review is very helpful and informative. area, the video review is very helpful and informative. More

Excellent service advisor who carefully and thoroughly explained everything that was do e and needing to be done. Gave options and best practice options. Technicians provided service and explanatory vid explained everything that was do e and needing to be done. Gave options and best practice options. Technicians provided service and explanatory video. I waited on my vehicle and was appreciative of the timely fashion that I was checked in, waiting time and then checked out. More

Service managers were horrible to deal with. Extremely rude. They upset me so much with their arrogance, that I was trading the car in at another dealership to avoid supporting Honda. Just te Extremely rude. They upset me so much with their arrogance, that I was trading the car in at another dealership to avoid supporting Honda. Just terrible.. I am going to post how horrible the service department is on social media More

Service issue resolved with precision. Went with an appointment and was taken care of in record time. Went with an appointment and was taken care of in record time. More

I had a very pleasant experience at this dealership. Joseph Cordaro is a credit to your organization. I dealt with him for years when he was at Venice Honda. He was always extremely knowledgeable and Joseph Cordaro is a credit to your organization. I dealt with him for years when he was at Venice Honda. He was always extremely knowledgeable and pleasant, and I could always trust his reconmendations. More